Great service and help. They called me to double check I had ordered the correct size for firebox replacement and assisted me in checking. Made it easy to amend my order and delivered on the same day... See more
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Grill is yet to be used but appears to be a quality product, easily assembled using simple instructions with tools supplied. Product is very heavy and needed two people to lift grill on to assembled... See more
It’s a shame that this isn’t a 5 star. Ordering was easy and email received to confirm. Got a phone call to state delivery date and time. The grill arrived very quickly well packaged and in great orde... See more
Company replied
Ordered a Kamado bbq excellent customer service. Called to double check the colour, they were super helpful reassured me and said they would double check before sending it out. Then got a phon... See more
Company details
Written by the company
Let's Grill Together We started to use Kamado Grill 5 years ago, and this was a true game changer!!! Believe or not, regular BBQs are always too hot or too late, most of the time overcooked/burned meat. With Kamado, you just control lower and upper vents to get the right temperature, which, thanks to ceramics, stays constant for a long time! About us We created this company because of bad experience with other "UK BASED" suppliers. The Truth is, only FEW Kamado Sellers have their inventory on UK soil, not even talking about spares and accessories. After waiting for weeks and debating with them, we decided to offer a better service. First of all, we strive to keep our promises. We respect customers time, means we list only items which i
Contact info
216 Billet Road, RM6 5QR, ROMFORD, United Kingdom
- 07783 920253
- info@kamadokingdom.co.uk
- www.kamadokingdom.co.uk
Great service and help
Great service and help. They called me to double check I had ordered the correct size for firebox replacement and assisted me in checking. Made it easy to amend my order and delivered on the same day as he was driving close to my house. Will definitely use Kamado Kingdom again
5 April 2026
Unprompted review
Very helpful and knowledgeable went…
Very helpful and knowledgeable went above and beyond. Did everything they could to make sure I had the right firebox for my barbecue. Would definitely recommend buying a kamado and parts from them.
24 August 2025
Best barbecue I’ve ever had, I wish I’d got one years ago.
I placed the order on Friday and despite the tracking on Shop, the barbecue was delivered on Monday, much to my delight, my wife told me it had arrived so I grabbed some wagu burgers on the way home and after the burn in, we cooked them, wow they were good. The customer support was excellent and they responded to my email promptly with the information I needed.
27 June 2025
1 soft knock and the ups driver
1 soft knock and the ups driver, rather than deliver the item to my house, the parcel was taken to the local distribution point. But the item. Is fantastic. Thank you
4 June 2025
Stainless Steel Heat Deflector 16”
Stainless Steel Heat Deflector 16”. The item was delivered within the time frame, it’s a perfect fit for my Tower maxi kamado and really good quality.
Totally happy with my purchase.
1 June 2025
Fits the 2025 Aldi Kamado Like a Glove
Having enquired via email about a product, several emails later an order was placed for a divide & conquer system. A couple of days later said product arrived and was installed in the Kamado, given the item wasn’t manufactured for the Aldi version specifically I can report it fits like it was. I plumbed for the 18” system as advised by KK, and not disappointed one bit. I highly recommend this company.
15 May 2025
From the time I ordered the Kamado BBQ…
From the time I ordered the Kamado BBQ to the delivery it was faultless on time and when I ordered the extra bits again on time and no problem.
I would definitely recommend this firm to anyone.Well done and definitely five stars.
Thank you
SHW .
11 May 2025
Excellent customer service
Excellent customer service, spoke on the phone as well and went above and behind to accommodate what I wanted, even delivered next day on an order after 7pm in the evening. Great communication and product
22 May 2025
Excellent service although I did ask…
Excellent service although I did ask some questions which weren’t answered so had to gamble on size.
18 May 2025
Super knowledgeable and helpful.
Super knowledgeable and helpful.
Ordered the wrong thing initially, but they really know their stuff and reached out to check with me. Got exactly what I needed in the end and have cooked up a storm on the high quality cooking system. If I need anything else for my kamado cooking experience, I will be buying from them again.
9 April 2025
Great Company
Great Company, the communication with the company was excellent. They went above and beyond to make sure it was delivered on a certain day. The Kamado Kingdom looks fabulous and we can not wait to use it over the next week.
27 March 2025
Excellent and speedy service
Having kept an eye out on the website for stock of the rotisserie returning I dropped a quick email asking when they are likely to be back in.
I had a response almost immediately and having placed the order the package arrived within a day or so.
Excellent service and it has been put to good use already.
27 March 2025
Excellent
Excellent service phoned to ensure I had ordered correct size and fast delivery. Couldn't ask for more
27 June 2024
Good company to deal with.
Good communications with with this company.
Very pleased with both company and product.
Would happily recommend.
22 May 2024
Excellent service
30 April 2024
Great customer experience.
Very helpful (specifically Mario in my case). Went to great lengths to help me get the right equipment (I ordered the wrong bit first) and independently set me n the right path. Couldn't recommend them highly enough.
31 January 2024
Advertise stock they don't have - avoid!!!
Ordered item on 21st December, only informed today - 9th January- that they didn't actually have the item and they are refunding my money.
Terrible customer service, I had to chase them for an update, shouldn't be advertising products they don't have and made no effort to get the item back in stock. Meanwhile they have been chasing me with automated emails asking me to review my experience!! Well it was awful, careful what you wish for, I'd avoid this company, clearly a tin pot outfit.
21 December 2023
Reply from KAMADO KINGDOM
Well, Rod Graham has right to call our customer service terrible,but reality is slightly better than he says. We been away till 30th December, so we didn't operate thru Christmas period. After coming back we tried to find heat deflector in our warehouse, but we couldn't, then we request from main warehouse but they confirmed that there is non left of particular size. Only then we decided to refund. Rod Graham didn't lose a penny, we done a lot around it to try to solve it but we couldn't. As reward we have 1 star. Its a good start of 2024.
Happy grilling to everyone!
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