Earlswood Interiors Reviews 2

I commissioned this company to do an extension starting in June 2020. I was worried about the pandemic but I was literally in a hostage situation as I stood to lose a £5k deposit I was forced to pay. I have been to hell and back with them. The shoddiness, the mess they created was beyond anything I had ever imagined. The threats for me to pay them despite them not keeping up with the plan and targets they set and never met. I have emails to share and text messages. To date I am yet to receive the final inspection certificate from the council, I have been chasing and chasing. They never finish anything, quick to get your money. I would say please do your homework before you engage these guys. I now have cracks on the newbuild and guess what, I have been asked to pay their uncle some money to assess the cracks when at the start of the work they promised to address any cracks that emerge. The brand new roof is leaking and this affected my ceiling and still has not been redressed. The guttering is shoddy and despite raising this it has not been addressed. I am also happy for you to come to my house and see what I am talking about. I am so disappointed and this experience nearly drove me to my grave.

Earlswood Interior is a lying, cheating, unprofessional company. They were contracted for a side/rear extension with a garage, and full refurbishment including kitchen / bathroom. They were provided full detailed specifications which were agreed upfront, including the fact that the garage was going to be moved upfront. Their team of workmen, are very unknowledgeable, and do not clean up after themselves, leaving the clients to clean up. They are never in the wrong, and it is the client, or their professionals who are wrong (including building control). They communicate only between themselves, and never to the client. You will regret working with this company, you will end up chasing them, cajoling them, threatening them - in the end, they will take your money and run.

They promised me Sliding doors/sky lanterns with electric openers with UW less than 1. Instead they gave me bi-fold doors/sky lanterns with no openers and UW value more than 1 threatening to walk away if i didn't agree.

The specification and quote stated Celotex insulation. Instead they installed Jablite which is thicker, and cheaper.

The specification stated that the height of the extension should be no more than 3.7m, instead they built it to 3.9m. The specification stated that the internal cill of the window should be no more than 1.1m, instead they built it more. The specification stated that there should be soil stack in each bathroom, instead they only did it for 2.

They have installed floor tiles, which stick up and are already cracking within 4 months. They have installed bathroom shower heads which leak water. They have installed bathroom mirrors which never work. They have installed electrics, which after two months sparked, and didn't come back to fix. They did the roof, which is already leaking in three places, and three month later still didn't come to fix it.

They attempted to integrate the UFH to existing valiant boiler, and took more than 5 attempts to do so. They kept on blaming the boiler, but it was actually the fact that their staff did not know how to do it.

Good luck to anyone who decides to work with this company.