Electronic Arts Reviews 6,414

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 367 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the product quality, citing issues with gameplay, glitches, and unfinished aspects in various games. People frequently encountered problems with the app, including login difficulties, constant crashes, and the inability to access purchased content or play offline. The customer service was widely criticized for being unhelpful, unresponsive, and difficult to reach, often providing scripted answers without resolving issues. Reviewers also reported issues with account security, including unauthorized access and incorrect account restrictions, leading to loss of progress and inability to access games. Some customers felt that the company's focus on monetization, such as monthly subscriptions and forced in-game purchases, overshadowed the gaming experience and customer satisfaction.

What people talk about most

Product

Users describe significant dissatisfaction with the product, citing issues such as losing access to purchased... See more

Customer service

Reviewers express significant dissatisfaction with customer service, often describing it as unhelpful,... See more

User experience

Clients share negative opinions on user experience, with many reporting issues like lost account access and... See more

Application

Consumers find the app to be a source of frustration and dissatisfaction, with many reporting significant... See more

Service

Customers had negative experiences with service, with many reviewers describing it as useless, pathetic, and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Fc26 Its the worst game in my entire gaming history, i remember Fifa15 awsome game, but after fifa 21 the game has been shit. The gameplay on Fc26 is so bad, you cant change players or get the ball w... See more

Rated 1 out of 5 stars

Absolutely shocking lack of customer service, I have emailed multiple times about my account being hacked and they don’t even have the common decency to respond. Having spent hundreds of pounds over t... See more

Rated 1 out of 5 stars

What can I say, you have wall hacking auto aiming cheaters. People using arctic cheats (and others) and Cronus devices from both PC and console camps, you cannot turn off cross play on PC. This is... See more

Rated 1 out of 5 stars

Rampant cheating on FC26 on PC and no action taken. More than 90% of the game is against cheats that include game slowdown, bot switching, input drift, control loss of all players except one, cheat ta... See more


Company details

  1. Gaming service Provider
  2. Game Store
  3. Hobby Store
  4. Video Game Store

Information provided by various external sources

Electronic Arts (EA) the world's leading independent developer and publisher of video games for PC, Wii, Xbox, PlayStation, Mobile, Online, PSP, and Nintendo DS.


Contact info

1.1

Bad

TrustScore 1 out of 5

6K reviews

5-star
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Rated 1 out of 5 stars

Great game but terrible owners who don't care about its followers

This is a money grabbing site that blames the user for its problems and fails to give compensation for its problems. It just happened again. The owners of Design Home, it's most popular game, were cited by government officials for unfair practices and yet they continue them. They need to be reported over and over again,

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Feels Manipulated and Unfair – Golf Clash A Cheating Gaming Company

I’ve been playing Golf Clash for a long time, but lately it honestly feels like the system is cheating players. The needle movement has serious issues—when I line up a perfect shot, it suddenly shifts to the left at the last moment and turns into a “Great” shot.

This doesn’t feel random. It keeps happening at important moments, especially during tournaments, which makes it extremely frustrating and unfair. It gives the impression that the game is manipulating outcomes instead of rewarding skill.

This isn’t just a bug, it feels like the developer team creates these issues when tournaments start. Then, before the tournament ends, they release an update and fix the problem. It seems like this is done to push players into buying premium balls and force a pay-to-win experience.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

I had 2 club pogo accts and EA stinks

I had 2 club pogo accts. I cancelled them both two years ago when the games became so boring or required $ to play. I checked in to see how they were doing and was banned for life because I used the words 'ea sucks' in my password. I find it ironic and amusing that a game-site that promotes its violent war games can't handle 'ea sucks'! Hilarious! Thin-skinned - they remind me of a POTUS I keep hearing about.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

it's impossible to exercise "your right…

it's impossible to exercise "your right to be forgotten". They will never delete your EA account or your data. They will lie to you in chat multiple times about your account deletion. It will never be deleted.

Your data will be sold, you can't do nothing about it. I will be rich when they get breached and have my info leaked after i requested data and account deletion multiple times

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Evidence of Security Breach Ignored - Case #242996125

"EA ignored clear evidence of a security breach on my account. On May 18, 2024, I received an unauthorized security code (proof available). 10 days later, the hacker caused a ban. Despite providing screenshots of the breach, EA's automated system keeps rejecting my appeals. This is a security failure. I need a HUMAN agent to audit the IP logs for Case #242996125."

25 April 2026
Unprompted review
Rated 1 out of 5 stars

EA sucks.

EA sucks.
Never will I ever buy another game that involves EA.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

A 2 year old child could have better…

A 2 year old child could have better designed EA FC 26 because why are players with 80 strength not being bodied by a stronger player with 86 strength and bruiser plus which is designed to make the players stronger but my 95 strength winger is getting bodied by someone with 83 strength every time . Also how is a significantly higher rated goalkeeper(93rated) has a save ratio of 2saves made to 8 shots on target when a lower rated goalkeeper (91rated) with less shot stopping play styles is saving 8 out of 9 shots on target (the one goal conceded was into an open net as the opponent had brought out their keeper there is so many things wrong with the game that anyone with an iq above 5 should be able to fix but a billion dollar game in a billion dollar industry can’t make these simple changes e.g higher rated goalkeepers should always perform better than lower rated goalkeepers

27 April 2026
Unprompted review
Rated 3 out of 5 stars

You can try it on sale

Bought Battlefield 6 on March 28, 2026, for multiplayer sessions with my friend. I'll be honest with my judgemrnts. Generally, it's okay, game looks good, as I understand, it's better than during the release period now, runs fine most of the time, and big battles can be really fun

But server issues and lag can ruin matches and it happend pretty often, dunno why, and gameplay balance feels off in some modes, as for me. Maps are better than with Bettlefield 2042, but still not the best ones. Also some mechanics don’t feel fully polished yet, for example, when you don't understand the pattern of shooting, like it's in CS. it’s a funny game, when you play with friends, parties. not solo. I recommend it to try on some big sale, sure on PC, I don't understand how to play it with gamepad(PS5)

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Predatory banning practices and theft of funds.

Electronic Arts (EA) uses an automated, draconian moderation system that lacks any human oversight. My main account was permanently banned for a minor chat interaction. When I created a new account via Steam and purchased a Battle Pass, EA issued a Hardware ID (HWID) ban within hours, effectively stealing my money. They allow you to make purchases and then immediately revoke access to the service. Support is completely non-existent—only bots sending automated 'denied' replies. This is a legalized scam. Avoid their services at all costs.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

These people are stealing and selling…

These people are stealing and selling your information. How are they still in business? They have held my account hostage for years with an old; hacked email, and refuse to allow any changes. The lack of security and criminals that work here need shut down immediately.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Next time i buy WinRa

Next time, I think I'll go for Winra instead. After they’ve ruined yet another game series I love—I’ve lost count of how many—I’m currently trying to download one of the games from the good old days. I’ve shiped around their subscription model and the ‘deluxe’ bundle, only to now have to download the game at a throttled speed (500 KB/s).... 10 GB takes about 8 hours or so

19 April 2026
Unprompted review
Rated 1 out of 5 stars

scam company EA…

bought battlefield 6 then got banned for "cheating" when i wasnt cheating at all, they accepted my appeal and lifted the ban over a month ago but im still locked out of my account and the customer service is useless all talk like ai bots and hardly speak english and they make you go around in circles. useless company i will be pirating all your games in the future.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

With EA everything goes wrong

With EA everything goes wrong
Battlefield 5 Stuttering seen all fixes and it doesnt solve the Issue this was afther an Game Update
feels like EA is not helping people and thats a shame
so yeah Shame on you EA getting money from ppl and not help been trying to contact them nothing i get

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Probably worst gaming company ever.

Insanely awful company, insanely awful games full on bugs and never EVER fixing the stuff they are supposed to. Publishing games like FC26 having the same bugs as FC24 and FC25 had. Its a disgrace to the gaming industry.

15 April 2026
Unprompted review

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