Updated: Order placed on July 16th and until today (July 23rd), there is no update regarding shipment confirmation. I'll keep this review updated until I get my DHL tracking code. Reference code:... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am extremely disappointed with the lack of customer support. Application Reference: GRN200-800-10629 I paid for my application and, immediately afterwards, I received a promotional... See more
Company replied
I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... See more
Company replied
A friend had used this service during our last trip to Spain and I was pleasantly surprised how effortless the process was for him. Hence, I decided to give this a shot for our upcoming US trip and... See more
Company details
Information provided by various external sources
ITCA is authorized to issue the International Driver's License, also called International Driving Permit (IDP),. All nationals can apply now for the International Driver's License using any laptop or smartphone. Official price 26.99$, free & expres...
Contact info
Bahcelievler Mah. Ferit arsan sk. No:7 1, 34000, Istanbul, Turkey
- +905385437764
- support@e-itca.org
- www.e-itca.org
3.3
Average
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The agent helped me on a non working…
The agent helped me on a non working day. I really appreciate it.
21 November 2021
Unprompted review
Prompt response from WhatsApp
Prompt response from WhatsApp. For me, the IDP came in the Spam folder in my Gmail account. ITCA was quick to respond and let me know.
8 November 2021
Unprompted review
Reply from ITCA Association
Sure Sir
We are at your service and we are always satisfying our clients
Steve
Delivered as promised
Delivered as promised. Very prompt support via WhatsApp.
22 October 2021
Unprompted review
Good service
22 October 2021
Unprompted review
my opinion on itca
firstly i thought i would get my soft-copy version and opted for 15mins urgent application, but i forgot to upload my passport size photo copy and that is the reason i got my license too late and i got to know i forgot to upload it. I sent a mail uploading the missing documents, then after uploading i again waited for almost more than a week and i also contacted help desk. when i contacted the help desk thru whatsapp i got a reply from them and immediately after getting a reply i got my printable version in few minutes and they also apologised for it even when it was my mistake in uploading the docs and i would really recommend to any person whoever is trying for a international driving license from any country.
lovely service and thanks a lot…..
15 October 2021
Unprompted review
This is a SCAM!!
This is a SCAM!!
IF! anything is sent, it is completely INVALID!! Do not use.
6 September 2021
Unprompted review
Reply from ITCA Association
Thank you for your comment even you are saying scam. We are happy to receive opinions to understand how people might thinking and learn then try to satisfy our clients and avoid such a case. Appreciat it if you kindly accept our sincer apologies and contact us to convince you
Please Please?/ contact us, we keep asking you to call us to find out about your complaint.
+44 7856 689001
Support@e-itca.org or on the UK Help Desk
Thanks
John
Very professional and super helpful
Very professional and super helpful. I had a mistake in my application, I reached out to their WhatsApp number for help and resolved my issue in no time. Really appreciate the service. Recommend to all.
2 September 2021
Unprompted review
Quick response
Quick response, efficient and attentive customer service!
31 August 2021
Unprompted review
excellent service
Great experience and amazing fast service.Everything was handled perfectly and professionally ,Thank you Mr John and assisting team for your sevice
28 August 2021
Unprompted review
A good service
27 August 2021
Unprompted review
The service was quick
The service was quick, hassle free. I am keen to find out whether I actually get to drive on a foreign land based on this license. I saw great reviews when I googled out. Hope for the best Thank you ITCA
25 August 2021
Unprompted review
Reliable service
I was a bit sceptical about this service because I had never heard of this before. But once I went for it, I was very impressed with the speed at which they issued my licence. This is a very reliable and convenient service.
10 August 2021
Unprompted review
Quick and professional
Amazing service, received my hard copy in less than 2 days. Will definitely recommend this service.
10 August 2021
Unprompted review
Thank you Mr John for support to get DL
6 August 2021
Unprompted review
Excellent Service
What a quick service, super! Got mine shipped in 2 days.
9 July 2021
Unprompted review
Reply from ITCA Association
Thanks a lot, we are at your service
order is taking longer than expected.
i made a payment since last week and was told my process will be ready and shipped withing 24 to 48 hours, till now i have not receive a tracking code for my order and i have more order to made for friends but if it is taking much time like this then i have to wait to see how fast the response team are. this is not the way i expected it though.
28 June 2021
Unprompted review
Reply from ITCA Association
Dear Sir,
Please Please?/ contact us, we keep asking you to call us to find out about your complaint.
+44 7856 689001
Support@e-itca.org or on the UK Help Desk
Please contact us and be sure we will solve it for you and even give you a coupon discount as an apologies, please call us: +44 7856 689001
Genuine and lightening fast service!
Great work Mr. John, got my driving permit in just a few hours. Highly recommended to all.
18 May 2021
Unprompted review
Very good quick response
18 May 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.