ITCA Association Reviews 

225
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

No issues, everything went ahead smoothly. From ordering, getting my details uploaded to receiving the licence. No issues at all. In a couple of hours I had the documents in my mailbox.

Rated 1 out of 5 stars

Updated: Order placed on July 16th and until today (July 23rd), there is no update regarding shipment confirmation. I'll keep this review updated until I get my DHL tracking code. Reference code:... See more

Company replied

Rated 5 out of 5 stars

I have just received my 10 years driving license . I have wished that there are more than 5 stars to evaluate your services . Mr. Steve amazing corrected my application in almost no time , very pleasa... See more

Company replied

Rated 5 out of 5 stars

A friend had used this service during our last trip to Spain and I was pleasantly surprised how effortless the process was for him. Hence, I decided to give this a shot for our upcoming US trip and... See more

Company details

  1. License Bureau

Information provided by various external sources

ITCA is authorized to issue the International Driver's License, also called International Driving Permit (IDP),. All nationals can apply now for the International Driver's License using any laptop or smartphone. Official price 26.99$, free & expres...


Contact info

3.9

Great

TrustScore 4 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(225)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

What a quick service, super! Got mine shipped in 2 days.

9 July 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Thanks a lot, we are at your service

Rated 2 out of 5 stars

order is taking longer than expected.

i made a payment since last week and was told my process will be ready and shipped withing 24 to 48 hours, till now i have not receive a tracking code for my order and i have more order to made for friends but if it is taking much time like this then i have to wait to see how fast the response team are. this is not the way i expected it though.

28 June 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Dear Sir,
Please Please?/ contact us, we keep asking you to call us to find out about your complaint.
+44 7856 689001
Support@e-itca.org or on the UK Help Desk
Please contact us and be sure we will solve it for you and even give you a coupon discount as an apologies, please call us: +44 7856 689001

Rated 2 out of 5 stars

From dumb beast

The service was quick however the soft copy went in junk and I did not notice it, which was my bad. However, when i raised a dispute and was looking for support; the repose was very rude. I understand the miss was from my end but if you can be anything, be kind. Being rude to your own customers does not help even if they are dumb beasts as you called me.

5 May 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Dear Sir
I would like to apologies from you, really, our staff was rude and you are right, we would like to make it up to you and appreciate if you contact us, even I tried to communicate with you on whatsapp, trying to solve the issue and reject the request of cancelling your GRN.
You have raise the dispute directly before you try to communicate with us, we have the help desk, whatsapp operation number and support email, if you could have contact us, we would solve any issue for you even refund your money in the same day if you wish too, we are always satisfying our clients, and please have a look on our clients reviews, still we will never leave you till you ae satisfied 100% and draw a smile on your face.

Please Please?/ contact us, we keep asking you to call us to find out about your complaint.
+44 7856 689001
Support@e-itca.org or on the UK Help Desk

Rated 5 out of 5 stars

That was real quick

That was real quick. Thanks a lot Mr.John for your lightning speed processing.
Highly recommended

25 April 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Thanks a lot, we are always satisfying our applicants..

Rated 5 out of 5 stars

ITCA provides excellent services

ITCA provides excellent services. I have received my hard copy in just 3 days that is exceptional. Great work ITCA. International driving license, International driving permit, International driving permit for India, International driving permit for UK, International driving license for USA, International driving license for Canada

14 April 2021
Unprompted review
ITCA Association logo

Reply from ITCA Association

Thanks a lot, we are always satisfying our applicants..

Rated 5 out of 5 stars

The service has been really outstanding, completely excellent

The service has been really excellent; in particular if the order is very urgent the team is internationally very supportive to get in time all accurate documents; the availability is really outstanding in particular via e-mail and whattsapp but also phone. The team is most reliable, acting with the highest level of profficiency, efficiency and accuracy. I can only leave my best 5 star review for them and really recommend their top-quality internationally. In case any kind of inconveniences intervene you receive a 24 hours second issuance and delivery of your driving licence worldwide and/or refund. I am very confident the team will very rapidly exand internationally and become very well-known for the outstanding level of competitivenee and fairness.

12 March 2021
Unprompted review
Rated 5 out of 5 stars

Just perfect

The site is maintained very well for incoming users however - I will rate it 5 stars if I get my driving permit at time (atleast a softcopy on my email soon). I appreciate the service and looking forward to get my IDP.
GRN: GRN200-569-1510

Edit: It's been one week with no confirmation email on shipping, processing or failure.
Will decrease one star after one more week of no replies.

Edit 2: John is helpful - I realized I received a mail in spam containing my IDP - however still waiting for the booklet softcopy. I guess the free post email is gonna take much time anyways.

Edit 3: I was completely wrong. The details were sent to me by email but went to my spam. And the hardcopy arrived in 1 week instead of 2-4 weeks promised time. What a big fool I am to criticize such great service!

20 February 2021
Unprompted review
Rated 1 out of 5 stars

ITCA scam

I was said that there is free shipment to India and after I made all the payments, they asked me to pay extra euros for the shipment. #scam

14 December 2020
Unprompted review
ITCA Association logo

Reply from ITCA Association

Dear Chuck
Greetings
You have chosen this shipping method, it was the options beside you, and you have chosen this. please contact us, if you have a right and we will return it to you accordingly.
Dear Sir,
Please Please?/ contact us, we keep asking you to call us to find out about your complaint.
+44 7856 689001
Support@e-itca.org or on the UK Help Desk

Rated 5 out of 5 stars

Good team of people

Good team of people
Very responsive team of people mixing quick replies with a natural friendly approach.
Got my IDP very quick.
Best regards

3 October 2020
Unprompted review
Rated 4 out of 5 stars

Good Service

High quality printable version of the IDP. Excellent customer support for a non-credit card payment.

26 September 2020
Unprompted review
ITCA Association logo

Reply from ITCA Association

Thanks a lot, we are always satisfying our applicants..

Rated 5 out of 5 stars

Genuine translation and goood service..

Others companies are fake.. this is very legitimate and the quality of document is goood. Thank you very much ITCA. I can rent and drive freely now along with my national Id in Europe and around the world.

30 July 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look