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Dyno-Rod - Surrey Reviews 

1,264
TrustScore 5 out of 5

4.9

Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from Dyno-Rod Surrey today. They replaced a drain cover and fitted a frame efficiently and quickly, they cleared away all debris. We’re extremely polite and courteous. Would highly r... See more

Rated 5 out of 5 stars

Excellent service. Polite, thorough engineer. Cleared and cleaned up area under kitchen sink and kitchen floor. It was a difficult unblocking of the waste pipe as the blockage was some distance along... See more

Company replied

Rated 5 out of 5 stars

Matthew was very professional and efficient. He called to let me know he was on the way. He explained aspects of the task to me and tidied up afterwards. I would definitely recommend. Thank you.

Rated 4 out of 5 stars

Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate. Only negatives were timings - booked for between 1 and 6 then advised visit would be b... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom

  • 0193 280 7478

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,264)

8,653 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Would highly recommend.

25 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin fixed our toilet and drain blockage.

A 5 star review for Justin who came to our rescue when our drain was blocked, thereby causing our toilets to be blocked. Very professional and efficient methods to remedy, washed everything down to finish, and it was service with a very friendly and helpful approach. Very pleased and impressed. Worth the price for sure.

24 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Robert
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Your engineer arrived especially…

Your engineer arrived especially punctually and began work straight away. He explained exactly what he was planning on doing to check my drains. In the event all was clear and he tidied up, showed me all the footage, I settled up and all was finished.

24 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Annie
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Josh.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Charlie and Fred were punctual

Charlie and Fred were punctual, friendly and did the job in 30 mins, would highly recommend

24 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Lisa
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 3 out of 5 stars

Great once onsite

Once the guys were onsite my blocked sink was quickly and efficiently cleared. I felt I had chosen well as they instantly knew what to do and sorted it quickly. The hardest part was actually booking them. I called first but was cut off. I then completed the online form and was instantly given an appointment but they didn’t turn up. The central contact number just said they’d come the following day when I called to check. I called first thing the following day and they came within minutes of the new agreed time. Relief! I like that it’s a fixed price and that the guys were friendly and easy to deal with. I wish the booking process was smoother.

23 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon Nick
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
We are sorry that you had issues with your online booking
If there is anything more we can do in the future , please feel free to get in touch with us directly 01932765555 Monday to Friday 8-6 , Saturday 8-5, Sunday 8-12.We would be happy to make any future bookings for you over the phone
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin was very helpful and friendly…

Justin was very helpful and friendly and got the job done!

23 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Noha
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Justin was an amazing help and was very…

Justin was an amazing help and was very friendly and kind

23 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Aya
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Charlie was excellent fast service and…

Charlie was excellent fast service and explained what the situation was and what solutions there were to get this sorted

20 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon,
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Drain issue - Josh is a star

Needed a quick turn-around on a drain issue. Josh has been quick to resolve and find the best way to get everything back to normality.

20 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Fabien
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Josh.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very knowledgeable

Josh was very knowledgeable, efficient and provided helpful advice.

19 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Marie
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Drains like new

Needed debris and roots clearing from drain system and pipe damage fixed. Jake carried out the work thoroughly, quickly and cleaned up afterwards. Highly professional job.

18 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning, Mark
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Excellent communication and service

We had a pre-purchase drainage survey conducted. Grant took the time to understand what we needed and clearly explained what the survey would provide. On the day, Jake called before and after the appointment with a summary of the findings, giving me a chance to ask questions I needed. Excellent service and would recommend to others.

17 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning, Charlotte
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Excellent service

Excellent service
Colin and Conor advised when they would be arriving. Explained in detail what they were going to do. When finished it was to a very high standard and our driveway looked like it had not been dug up.
You are lucky to have Colin and Conor as employees as they take great pride in their work.

9 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Caroline
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Colin & Conor
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Absolutely brilliant professionalism

Absolutely brilliant professionalism. Was out within 2 hrs to clear a blocked manhole & drains! Super efficient!

16 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Denise
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Excellent service from Dyno-Rod!

We had a blocked toilet, sink and bath (all connected to the same pipe) and called Dyno-Rod on a Saturday afternoon, the day before Mother’s Day. Within 20 minutes the engineer, Daniel, called back and was able to attend within 30 minutes.
He quickly identified the problem and had everything fixed within very short time. Daniel was professional, efficient and also gave us helpful advice to prevent the issue in the future.
The Dyno-Rod team explained everything clearly when I called and gave the full price upfront, which was reasonable for a weekend emergency.
Fantastic service from start to finish. Highly recommend Dyno-Rod and especially Daniel!

14 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Miglena
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient - plus didn’t need to take out our toilet as had been predicted, which saved cash.
Jake was friendly and informative letting me know what was going on as he worked.

13 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Julian
Thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Great experience

Charlie and Fred came this morning, they gave me plenty of warning that they were on their way and were quick and friendly. Would recommend their services in future

13 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Louisa
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Great team- really honest and…

Great team- really honest and transparent. Well organised and hard working team- Colin was a pleasure to work with. Thanks guys!

10 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Pete
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Colin.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Job done - can't say fairer than that.

Chris came round quickly, sorted the problem out, and gave us a quote for some other work we needed doing. Smashing bloke!

They've a reputation for being expensive, but when so many business don't even reply to your emails or messages, I'd rather pay a bit more for someone who turns up!

11 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Pedro
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

They were very responsible and arrived…

They were very responsible and arrived right on time. They quickly identified the problem and fixed it efficiently. I really appreciate their prompt service and would definitely recommend them to others.

10 March 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

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