Excellent service from Dyno-Rod Surrey today. They replaced a drain cover and fitted a frame efficiently and quickly, they cleared away all debris. We’re extremely polite and courteous. Would highly r... See more

Location
Switch locationUnit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB
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Excellent service. Polite, thorough engineer. Cleared and cleaned up area under kitchen sink and kitchen floor. It was a difficult unblocking of the waste pipe as the blockage was some distance along... See more
Company replied
Matthew was very professional and efficient. He called to let me know he was on the way. He explained aspects of the task to me and tidied up afterwards. I would definitely recommend. Thank you.
Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate. Only negatives were timings - booked for between 1 and 6 then advised visit would be b... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom
- 0193 280 7478
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Great customer care and service
Justin was on time, very professional and very kind
Excellent customer care and service from Justin. He was very knowledgeable.

Reply from Dyno-Rod - Surrey
Great emergency service. Polite and effective.
Really easy to get a same day appointment and the person taking the booking was super helpful. Then when Daniel arrived he found the blockage and dealt with it effectively. Very clean, tidy, polite, and professional. Great job and now we are back to normal after getting some good advice to pass on to the household. Great job.

Reply from Dyno-Rod - Surrey
Justin did a great job clearing..
Justin did a great job clearing and advising on our blocked drain. Very professional and friendly. Would definitely recommend his services.

Reply from Dyno-Rod - Surrey
Friendly Aussie who cleared my blocked…
Friendly Aussie who cleared my blocked kitchen sink and also did a distal clear out in quick time. Only issue was my address was recorded wrongly twice and if the plumber hadn't called we would all have been none the wiser. I also suggest during triage of the call adding notes for the attending plumbers health and safety when and what chemicals was put down as it may need 4 days to clear out. Otherwise may render the whole visit pointless.

Reply from Dyno-Rod - Surrey
Excellent service
Excellent service. Booked online for a next day visit for a blocked toilet. DynoRod called back in the morning with the price. Engineer Jason came the next day and cleared the toilet. The price was as quoted - no extras, unlike we have found with other people. The price of around £I95 was extremely reasonable compared with other people we have called. He also identified the real cause of the repeated blockage and suggested a simple solution. No previous plumbers had identified this cause which perfectly explained the problems. I would highly recommend DynoRod.

Reply from Dyno-Rod - Surrey
Great advice, very skilled and friendly.
The whole team were quite frankly amazing. They were prompt, knowledgeable, sympathetic and gave us some excellent advice. The discovery process was swift and our issue was explained to us very clearly, which led to a very satisfactory outcome, with no hidden surprises. The icing on the cake was that the whole team were such a pleasure to chat to, they put us at ease in what could otherwise have been a stressful day. Highly, highly recommended.

Reply from Dyno-Rod - Surrey
Problem with drains solved…
It was easy to arrange a visit for the previously identified problem with the drains. The engineers were prompt, friendly and were happy to explain the proceedure to solve the problem and answer any questions we had.
They were very efficient and the job was completed without any problems.
We would be happy to use Dynod again.

Reply from Dyno-Rod - Surrey

Reply from Dyno-Rod - Surrey
Dependable and professional
Carl Whittington from Dyno-Rod was amazing. Very professional, friendly and efficient.

Reply from Dyno-Rod - Surrey
Great communication and service.
I texted the website at 7.00am with a non urgent requirement. Someone from the office called at 8.30, the technician called at 8.50 and arrived at just after 9.00. All unblocked and jetted by 10.00. Great service and communication.

Reply from Dyno-Rod - Surrey
Great service from Chris
Great service from Chris. We had a totally blocked and overflowing manhole(disgusting)! He unblocked it and cleaned everything and the patio. Friendly and professiinal.

Reply from Dyno-Rod - Surrey
Only the forth visit by Carl rectified this problem…
Only the forth visit by Carl Whittington, got our cistern/toilet into good working order using British gas Home Cover ( three others could not quite do it). Carl obviously has mre experience and a determination to ensure the job was completed to his professional standards. British gas need more like him.

Reply from Dyno-Rod - Surrey
Very helpful team who rectified the…
Very helpful team who rectified the issue diligently. My best experience of using Dyno Rod.
The team was Scott, Charlie and Fred.

Reply from Dyno-Rod - Surrey
Quality experience
Quality experience. Had an engineer look at this before who partially fixed it, but Dyno Rod fixed it completely

Reply from Dyno-Rod - Surrey
Exemplary
Exemplary, outstanding work. Daniel achieved what 5 previous visits from a different company had not been able to. He listened and tried and was incredibly successful- we could not be more grateful!!

Reply from Dyno-Rod - Surrey
The team at Dyno-Rod were super…
The team at Dyno-Rod were super professional and determined to solve the issue! I cannot recommend them enough

Reply from Dyno-Rod - Surrey
Great.
Great.
Justin was fantastic. Explained everything clearly and gave good advice. Would highly recommend.

Reply from Dyno-Rod - Surrey
Tough blockage cleared
Justin came to look at a blocked drain and despite the access being buried was able to jump the jet line up into the waste from another manhole and clear the blockage where others had failed.

Reply from Dyno-Rod - Surrey

Reply from Dyno-Rod - Surrey
Justin from Dyno-rod 100% recommend
Justin from Dyno-rod is by far the best plumber that came out to unblock my pipe. I had 3 previous plumbers that couldn’t solve the issue. Justin sorted in 15 mins! Highly recommend.

Reply from Dyno-Rod - Surrey
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