Used Dyno-Rod through my British Gas plumbing cover for a leaking bathroom tap and bath overflow leak. Easy booking system through BG account. Kept fully informed via text of expected arrival times... See more
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Location
Switch locationUnit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB
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See what reviewers are saying
Booked for a plumber after toilet cistern developed a snall leak on Saturday. Appointment was for Monday. We were kept informed of our appointment and that we could cancel without penalty. Plumber gav... See more
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I had a phone call advising me of the plumber’s arrival. He diagnosed the problem, gave me an estimate and completed the work quickly and efficiently. I received a telephone call to make payment and... See more
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I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, United Kingdom
- 02920 003955
4.8
Excellent
611 reviews
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Excellent ⭐️⭐️⭐️⭐️
From my very first call, the service was outstanding. Everything was explained clearly, and Barry attended the property promptly to assess the issue before arranging for a team to carry out the trace and access investigation into the water leak.
Logan and Mason arrived on time, were professional throughout, and carried out a thorough investigation. Thanks to their knowledge and expertise, they were able to identify the problem and establish a clear plan to reroute the cold water mains.
What really stood out was how kind, patient, and respectful Logan and Mason were with my elderly mum, who had been without water at the property for almost a month. They took the time to explain everything, put her at ease, and treated her with genuine care and compassion.
I cannot thank the team enough for their professionalism, experience, and excellent customer service. I would highly recommend them to anyone needing trace and access , leak detection or plumbing services.
30 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Rhian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Reply from Dyno-Rod - Plumbing South Wales
Hi Helen,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
The young man was lovely
The young man was lovely . Very polite and did what needed to be done. Saved my weekend from being a disaster
25 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Tanya,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent service.
Arrived quickly, very helpful, sorted out the burst pipe and checked everything was working before leaving..Would highly recommend them..
23 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Rebecca,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Splendid service!
23 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Morag,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Timely pick up of my initial online…
Timely pick up of my initial online request for assistance. The the subsequent phone calls were prompt and effective. The plumber arrived within 2 hours of my original enquiry and solved the issue. Well done all
22 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Graham,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
The plumber did not fix the job he had…
The plumber did not fix the job he had come to do Have tried to speak with customer service keep promising to call back but don’t bother
17 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Dear Lynda,
We're really sorry to hear that your experience fell short of our usual standards.
Your feedback is invaluable, and we totally understand your frustration.
We'd love to have the opportunity to touch base through email at info@dyno-plumbing.wales and help resolve your concerns?
Reply from Dyno-Rod - Plumbing South Wales
Hi Tisha,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Very helpful
Very helpful. Arrived very quickly and sorted the issue to a very high standard.
17 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Rebbeca,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Dyno rod
Excellent service from initial contact and quote, to the completed job.
Particular praise goes to the young man that did the work who was extremely pleasant & helpful.
Excellent company.
7 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Very efficient and safe service…
Very efficient and safe service provided by polite people
7 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Sameena,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
The plumber has always sorted out any…
The plumber has always sorted out any issues quickly and efficiently and is polite
3 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Annie,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Reply from Dyno-Rod - Plumbing South Wales
Hi Dave,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent service
Excellent service, tradesman were great on both occasions. Explained what was happening throughout and made sure we were happy before leaving. Would definitely be using Dynorod again if we need them. Would recommend.
1 July 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Dear Laura,
Thank you for your 4-star review and for choosing Dyno-Rod Plumbing South Wales .
We’re glad to hear that you had a good experience withour services.
We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Plumber saved the day when fridge…
Plumber saved the day when fridge plumbing had a huge leak. Used via my banks home emergency cover. I was contacted quickly and issue resolved in about an hour. Great service!
29 June 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Alasdair,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Swift efficient service.
From the initial contact,through the site visit and quote, to the finished job this company was a pleasure to deal with.
Particular praise is due to the two young men who carried out the work.They were punctual ,polite and very efficient.They explained each stage of the process and we're very respectful of my home and left everything clean and tidy before leaving site. I can heartily recommend Dyno Rod.
27 June 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Royston,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Quick repair, no fuss
Placed my call at around 9.10 this morning and repair was completed before 12pm. Thoroughly nice engineer arrived and fixed the fault quickly. No fuss, no issues.
27 June 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
The plumber that came did a great job
The plumber that came did a great job, and was very friendly and helpful.
25 June 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Ann,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Professional plumber Levi was exactly the help I needed
Plumber arrived on time letting me know by phone when he was arriving unfortunately not able to fix leak as not under insurance policy Levi was so proffesional and explained everything in detail so I could understand what my next step would be totally trusted his advice overall really pleasant experience in the wake of such an emergency
24 June 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Quick response
Reported leaking toilet at 11.30 fixed by 2.30!!! Fantastic!
23 June 2026
Unprompted review
Reply from Dyno-Rod - Plumbing South Wales
Hi Mark,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
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