Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone woul... See more
Company replied
The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more
Company replied
Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran th... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom
- 01254 367330
4.7
Excellent
535 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very satisfied
Prompt and friendly when contacted, helpful on the phone, quick service, fully sorted.overall. ery satisfied
10 February 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Excellent Service
Due to some wider problems at my property I've had require Dynorod services a few times, and I have to say each of the guys who have been out have been first class. They explain the problems and provide honest advice. Excellent customer service!!!
7 February 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
care home pipe blockage
Had macauley come out to our care home he did a very professional job of unblocking the mains pipe .also found out the pipe was shattered so have just got a very reasonable quote for the job to be done thanks guys .
5 February 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
First class and prompt service
First class and prompt service. Mr Clarke solved the problem with great skill and no small sense of humour
4 February 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Good service
Marcus came & assessed the job. He was very polite & knowledgeable. He advised that a plumber will need to attend first to fix the pipe work & hopefully the blockage will be in the same place. If not Marcus will return to unblock the pipe once it is fixed.
Friendly & efficient.
Thank you.
3 February 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Excellent service I have had 2…
Excellent service I have had 2 engineers the initial engineer identified the issue and booked in the second engineer as a matter of urgency.
Both guys very efficient
28 January 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Dyno rod Attended Promptly and updated…
Dyno rod Attended Promptly and updated us regarding Time , also the Guy was Very efficient explaining the procedure
28 January 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Great experience
Kier was very professional and very courteous. He got it all unblocked and did a great job cleaning up behind himself. Excellent service thank you
24 January 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Excellent service today
Excellent service today. Solved the issue and friendly service.
20 January 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave such a positive review. We're delighted to hear that you were happy with the service you received.
Very knowledgeable
Very knowledgeable, rang before to let me know time. Explained everything thoroughly. Unfortunately couldn’t fix there and then but is coming back.
16 January 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Came out to a blocked drain
Came out to a blocked drain, no nonsense, straight in, cleared it and all sorted, great job 😊
16 January 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Dyno-Rod Cleared
Very professional and thorough did a first class job. Not cheap, but I would highly recommend for a first class service.
8 January 2025
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Super service throughout
Super service throughout - advance notice of charges and arrival time followed by an efficient unblocking of the drain and advice to prevent future recurrence. So grateful and worth every penny!
30 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
What a day to have issue
What a day to have issue, xmas day with no toilet, called dyno rod and booked a call out, arrived within the specified time and called before hand to keep us updated, arrived on time and quickly resolved the issue thanks so much for a great job well done
25 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Very good service
The staff, Okeir was very helpful. He tried different methods to unblock the drain and finally succeeded. I really appreciate what he did today.
One thing I should mention is that Dyno did not tell me that they will charge extra for overtime.
24 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Fabulous thorough service
Fabulous thorough service. Panicking on a Saturday am with a blocked loo, came out, cleared, discovered lots of cracks. Quote coming Monday. Happy days 😇
21 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Great service quick and efficient
Very quick service kept me informed all the way through. Engineer that came was very pleasant, helpful and did a great job. A definite 10/10 for this service
20 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Excellent service
Had an issue with a broken pipe that was causing problems with a neighbour, my insurance got them out first and Murphy came out and unblocked it but realised it was broken. After a lot of faffing with the insurance company I decided to go directly through dynarod. Murphy came back out within 3 days and fixed it. Excellent service all round
18 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Murphy was efficient and friendly and…
Murphy was efficient and friendly and determined to sort problem out despite stay of drain!
11 December 2024
Unprompted review
Reply from Dyno-Rod - North West
Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael
Communication could have been m better
Communication could have been much better
Appointment was arranged Thursday afternoon and for 8-6 Friday.
Received Confirmation phone call Friday 8am for that morning.After I called at 4pm I was told everything ok. Driver phoned me at 4.30 to say 30mins was coming from Morecambe —-never arrived.
I rang again at 7.30 and they tried to contact him Without success. I had stayed in all day for nothing!
Rang the web site. Given local office number so tried this and answerphone saidthe office was closed till Monday!!!!! Except for emergencies.
I called local office following day at 9.15.again, they did answer said would come Saturday morning. After further call from me at 4.00 the man arrived at 5pm (Saturday afternoon)
I made 7 calls to 2 offices.The man who did the job eventually was very good.
No blame from my side for him.
5 December 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.