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Dyno-Rod - North West Reviews 

535
TrustScore 4.5 out of 5

4.7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more

Company replied

Rated 5 out of 5 stars

Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone woul... See more

Company replied

Rated 5 out of 5 stars

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more

Company replied

Rated 5 out of 5 stars

Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran th... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367330

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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4.7

All reviews

(535)

8,356 reviews in the last 12 months

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Rated 5 out of 5 stars

All good

Easy to book. Excellent communication. Friendly and efficient service.

3 March 2026
Unprompted review
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Reply from Dyno-Rod - North West

Dr Steven Smith,

We appreciate you sharing your experience! We're so glad to hear our booking process was easy and our service was friendly and efficient.

Michael

Rated 5 out of 5 stars

Had fantastic service today

Had fantastic service today. Work was completed and the area tidied and cleaned. The engineer was pleasant and polite. He let us know he was on his way. Explained what the issue was and how we could have further work to prevent it happening again. I would highly recommend the company. The price quoted was the price I paid. Great service.

2 March 2026
Unprompted review
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Reply from Dyno-Rod - North West

Lorraine Ellis,

We appreciate you sharing your experience. We're happy to hear that the work was completed effectively, the area was tidied, and the engineer was pleasant. It's great to know that you were informed and would recommend our company.

Michael

Rated 1 out of 5 stars

Poor Customer Service:

I phoned around 3pm on 1st March 2026 to ask for someone to come out to Kendal to clear a blocked sewer pipe connected to a private sewerage system.
I was told a workman would phone soon. Two hours later, I was told no one was available for call out today.
The person who called was unable to confirm that some one would be available tomorrow either.
Very unreliable and disappointing response to a toilet emergency.

1 March 2026
Unprompted review
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Reply from Dyno-Rod - North West

Susan Mellonie,

We appreciate you bringing this to our attention. We're sorry to hear that we couldn't assist with your urgent issue and that we didn't meet your expectations regarding our availability and communication. We'll review your feedback to improve our response times.

michael

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Callum was brilliant and sorted the problem out very quickly. Would highly recommend.

26 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Jane Glover,

We appreciate your fantastic feedback! We're so happy to hear that the issue was resolved quickly and effectively. Thank you for recommending our services!

Dyno-Rod

Rated 5 out of 5 stars

Service Engineer

We had a service engineer visit us today 24 th February.
What an excellent service we received.
We had two radiators removed and replaced. The engineer, Jacob Patton, was brilliant, so professional, tidy, stayed late until he was satisfied that the radiators were working well. Just brilliant service definitely recommend, especially the engineer, Jacob.

25 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

JILL STENTON,

We appreciate you sharing your experience. We're happy to hear that the service replacing your radiators was excellent. It's great to know the engineer was professional, tidy, and ensured the radiators worked well. Thank you for recommending our services!

Dyno-Rod

Rated 4 out of 5 stars

Great service

Great service, really quick and sorted the issue out no problem. A bit pricey though for the service overall.

20 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

James Joseph,

We're glad the service was quick and effective. We appreciate your feedback regarding the pricing, and we'll consider it as we improve.

Dyno-Rod

Rated 5 out of 5 stars

A quick response and excellent service

Excellent service. Easy to book over the phone and quick response to blocked drain. Jake explained what the issue was and rectified it , then used the camera to show me that all pipes were clear. A thorough service and Jake was polite and courteous throughout. Definitely recommend.

18 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Michelle Smith,

We appreciate you sharing your experience. We're happy to hear that booking was easy and the response to the blocked drain was quick. It's great to know the issue was explained clearly, rectified, and that you were shown the clear pipes. Thank you for your recommendation!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Explained every step and showed camera. Spent time to do the job right and gave additional guidance on some needed works. Better than expected. Engineer cares about doing it right.

11 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Matt McConnon,

We appreciate you sharing your feedback. We're happy to hear that the service was excellent, with clear explanations, and that the engineer was thorough and helpful. Thank you!

Best wishes
michael
Dyno-Rod

Rated 1 out of 5 stars

Booked in via dynarod website but let…

Booked in via dynarod website but let down twice by franchise company they use

10 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Joanne Botham,

We are very sorry about the service you experienced after booking through our website. We'll look into this issue with the call centre.

Dyno-Rod

Rated 5 out of 5 stars

Exceeded my Expectations

Easy to book an appointment online. Received the engineers call quickly followed up by a call from the drain specialist. Arrived on time and was very friendly and courteous. Found the problem and completed the job. Drain cleared and camera checked all other areas. Very pleased and would recommend.

6 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Alan Roe,

We're happy to hear that booking was easy and that our team was prompt, friendly, and efficient in resolving the drain issue and conducting a camera check. We appreciate your recommendation!

Best wishes
michael
Dyno-Rod

Rated 4 out of 5 stars

Really professional

Really professional. Very helpful. Good system where they could find the history of servicing drains.

6 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Sheila Slater,

We appreciate you sharing your thoughts. We're happy to hear that you found our service professional and helpful, and that you value our record-keeping.

Best wishes
michael
Dyno-Rod

Rated 4 out of 5 stars

Successful visit

I called at 9.30 am and had a visit at 4.10pm. This was sorted in an hour. The guy was so pleasant and helpful it was a pleasure to deal with him. All was seamless and hopefully sorted!!

5 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Kath Stephenson,

We're happy to hear that the visit was arranged quickly and the service was helpful. We appreciate your feedback and hope everything is resolved!

Best wishes
michael
Dyno-Rod

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Polite. Professional. Great communication. Quick to sort the problem. Highly recommend. Lovely chap. Thank you

2 February 2026
Unprompted review
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Reply from Dyno-Rod - North West

Lorna Ferguson,

We appreciate you taking the time to share your positive experience. We are so glad that our team was able to provide prompt, clear communication and resolve the issue efficiently.

Best wishes
michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Arrived promptly. Jacob was polite, well mannered, efficient and worked very hard to sort out our blocked drain before leaving the site clean and tidy. Never needed the service before but would thoroughly recommend them. Fixed price with no hidden extras.

12 January 2026
Unprompted review
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Reply from Dyno-Rod - North West

Peter,

We appreciate you sharing your positive experience. We're happy to hear that our team member arrived promptly and efficiently resolved the blocked drain, leaving the site clean. It's great to know you would recommend us!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Booked a visit the night before online, no hassle and super easy. Blocked outside drain was sorted by lunchtime the next day. Super friendly and professional and even cleaned the patio spillage away and left every where spotless. Would not hesitate to call them again. Thank you for such efficient service, which can be hard to find these day.

12 January 2026
Unprompted review
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Reply from Dyno-Rod - North West

Denise Dean,

We're happy to hear that booking online was easy and that our service resolved your blocked drain quickly. We appreciate your comments regarding the technician's friendly, professional approach and thorough cleanup. Thank you for your positive feedback!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent service. Given the short notice.

Engineer was very quick to find the blockage and unblocked it in a very short time. He was very professional in carrying out the operation of the unblocking, and was on his way to hisz next job within 3/4 hour. A job well done and was worth the expense. as it stopped any more worry that we could be without toilet facilities for a number of days. Job well done.
D S. Helmshore, Rossendale.

9 January 2026
Unprompted review
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Reply from Dyno-Rod - North West

customer D. STORY . Lancashire ,

Thank you for your review. We're happy to hear that our engineer resolved the blockage quickly and professionally, restoring your toilet facilities. We appreciate you acknowledging the value of our service and your peace of mind.

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Regular update on time of arrival, prompt and efficient service. Clear explanation of problem and action to take to avoid repeat

8 January 2026
Unprompted review
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Reply from Dyno-Rod - North West

Michael Muschamp,

We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the updates, promptness, efficiency, and clear explanation.

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Great response on a bank holiday.

Great response on a bank holiday.

26 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Carly Turner,

We are happy to hear that we provided a great response, even on a bank holiday. Thank you for your positive feedback!

Best wishes
Michael
Dyno-Rod

Rated 5 out of 5 stars

Your service is on time efficient and clean

Your company was on time quick and efficient polite and washed the area down before leaving

19 December 2025
Unprompted review
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Reply from Dyno-Rod - North West

Leslie Hill,

We appreciate you taking the time to leave us a review. We're happy to hear that our team was punctual, efficient, and courteous.

Best wishes
Michael
Dyno-Rod

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