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Dyno-Rod - North East Reviews 

1,183
•
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Efficient and professional from start to finish. My 91 year old Mother had a blockage. They came out straight away and it turned out that part of the drainage system was broken. My Mother couldnt sta... See more

Company replied

Rated 4 out of 5 stars

After initial confusion over booking process my experience so far has been excellent. They attended my property quickly and were really clear about what was happening. The man was polite and respectfu... See more

Company replied

Rated 5 out of 5 stars

Rang to book for my next day off, was off the next day due to unforeseen circumstances and called again to see if they could come out. Arranged and attended when they said they would, the engineer ran... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from initial phone call to completion of drain clearance. I rang them on Saturday evening and the engineer was at my house at 9.10 a.m on Sunday morning. Drains cleared by 9.45 a.... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,183)

8,367 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great response time, easy to book, friendly, professional service from Grant the Engjneer. Can’t fault it.

4 February 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Thank you for sharing your feedback. We're delighted to hear that booking was easy, the response was quick. Its great to know you thought the service was professional and friendly. Thank you for choosing Dyno-Rod.

Rated 5 out of 5 stars

Wayne did an excellent job

Wayne did an excellent job, fast, efficient and great communication. Highly recommend.

30 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you sharing your feedback! We're so glad to hear that you received fast, efficient service, thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Very helpful team

Very helpful team. Many thanks to them.

29 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

We are so happy to hear that you considered our team to be helpful! We have passed on you're thanks and appreciate your kind words and thank you for your feedback.

Rated 5 out of 5 stars

Wayne from Dynorod

Wayne from Dynorod came to unblock our drain, he got to work straight away, it was a tough one but he persevered and got the job done. Brilliant service made all the better by Wayne, thank you

29 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to leave us a review! We're delighted to hear that the engineer was able to unblock your drain, Thank you for your feedback.

Rated 5 out of 5 stars

Prompt and professional service

I telephoned this morning, the lady that answered was extremely helpful. David, the engineer, arrived at lunchtime and the slow drain on my shower was sorted quickly and professionally. An excellent service from start to finish.Thank you for coming out so promptly and for dealing with the issue. I would highly recommend.

28 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you sharing your experience. We're happy to hear that the phone service was helpful and the engineer resolved the drain issue quickly and professionally. It's great to know you were pleased with our service. Thank you for the recommendation and for choosing Dyno-Rod!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Response was great

Response was great. Keith came out and managed to sort out a really bad blockage. He advised me on what to continue to do to stop it happening again. He was very polite and friendly. Would definitely recommend them.

28 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

We're happy to hear that the blockage was resolved effectively! We appreciate your kind words & thank you for recommending us!

Rated 5 out of 5 stars

Blocked drains

Very fast , friendly and efficient service! I would definitely recommend x

27 January 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We are delighted to hear that you received such a swift and helpful service. Thank you for choosing Dyno-Rod North East; we really appreciate your feedback!

Rated 5 out of 5 stars

Wayne in north east was excellent with…

Wayne in north east was excellent with my elderly mother going out of his way to communicate everything and ensure she was safe whilst he worked.

25 January 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear our North East team provided excellent service and ensured your mother's safety. We appreciate you sharing your positive experience! We have passed this on to the team, thanks again.

Rated 5 out of 5 stars

Quick response and job cleared in good…

Quick response and job cleared in good time, with minimal fuss by a very friendly technician.
Very satisfied

23 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to share your feedback! We're happy to hear that we were able to resolve the issue quickly. Thank you for choosing Dyno-Rod

Rated 1 out of 5 stars

Fee not fixed as advertised

I contacted Dyno Rod by phone at 12noon and was told that the price for my blocked toilet was £195 including VAT, I then received a text to say the engineer would contact me and be there between 8am to 6pm at 5.15pm I called the office and spoke to a very nice lady and was told that he was on his way I was the next job! I then received a call at 8.45pm to say he was on his way he arrived at 9.15pm and was then at my property until 11pm unable to unblock our toilet and drains was never informed that there was a out of hours fee or that the £195 was per hour if I had know it was a out of hours fee I would not have had him come out to us, but they did waver this cost but sent another engineer in the morning who unblocked with in a hour so I feel i should have only been charged the £195 not the £390 we were charged.

21 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for leaving your feedback, we appreciate you taking the time to let us know about your experience, I am sending you an email with details regarding the visit and costs charged. Hope we can discuss this further.

Rated 5 out of 5 stars

Wayne and team did a quick and…

Wayne and team did a quick and efficient job unblocking drain. Thank you

23 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to leave us feedback. We are happy to hear that our team resolved the issue quickly and efficiently. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Life savers

Life savers , quick efficient job done will use again

21 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning

We are so happy to hear that we could provide such an efficient service! Thank you for your positive feedback and for using Dyno-Rod; we appreciate it.

Rated 5 out of 5 stars

Great technician

Great technician. Fixed the issue. Professional, no fuss. Great service

17 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for your great feedback we appreciate you taking the time. We're really happy to hear that we fixed the issue for you.

Rated 5 out of 5 stars

The guy who came to our house was very…

The guy who came to our house was very helpful, informative, polite and friendly. Cleared the pipes in under an hour. Would highly recommend

17 January 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We appreciate you sharing your feedback! We're happy to hear that we managed to clear the blockage quickly. Thank you for choosing Dyno-rod.

Rated 5 out of 5 stars

Excellent service

Excellent service, very professional and Keith was a fantastic help to get our business back functioning 💯 highly recommend!!

17 January 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

Good Morning, We appreciate you sharing your feedback. We're happy to hear that our service was excellent and that our employee was a fantastic help in getting your business back up and running.

Rated 5 out of 5 stars

Good job well done

Fast, efficient, friendly, excellent job, highly recommend

15 January 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We are so glad you were happy with our service. We appreciate your feedback and thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

A+++

The 2 guys who came were really friendly and got the job done. Highly recommend

14 January 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear that you are happy with our teams performance. Thank you for your recommendation and positive feedback! We really appreciate it and have shared it with the team

Rated 5 out of 5 stars

Professional service

Guy who came sorted the issue plus another potential issue within 30 minutes. He was polite and professional nice guy. No messing about would definitely recommend.

12 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you sharing your feedback! We're happy to hear that the technician was polite and professional and resolved the issues quickly. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Leakigng Pipe

Carl S and Rod were friendly, helpful and professional; solving the problem skilfully and leaving a completely tidy environment after job completion

9 January 2026
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate your positive feedback. We're happy to hear that the service was friendly, helpful, and professional, Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Grant came out

Grant came and was a complete gentleman.

Thank you Dyno-Rod North East.

5 January 2026
Unprompted review
Dyno-Rod - North East logo

Reply from Dyno-Rod - North East

We're delighted to hear that we were able to resolve you're issue, thank you for taking the time to share your feedback with us; we appreciate it.

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