I am absolutely delighted with the work carried out by the Dyno-Tod technician who cleared my external yard drain. He went above and beyond what I expected. He was polite, professional and worked eff... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wayne arrived within a few hours of booking and called to say he was on his way. Got stuck into fixing the blocked kitchen drain/gully straight away. It was more complicated than first anticipated but... See more
Company replied
Really easy to contact Dyno Rod and get an appointment. Bo called in advance and despite tough 26’ conditions went way above and beyond to get manhole covers off that had never ever been removed a... See more
Company replied
Absolutely outstanding young men who were a pleasure to have in my home to rectify the blockage in my toilet. Booking process was simple and precise. No infuriating robots! Within a very short space... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Rosse Close 5, NE37 1ET, Washington, England, United Kingdom
- 0191 303 9565
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dyno-Rod - North East
We appreciate your review, thank you for choosing Dyno-Rod
Prompt and professional service
Prompt and professional service, as usual.
Technician was polite and efficient carried out first class job.
No hesitation in recommending them.
31 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Steve,
We're delighted to hear about your positive experience! It's wonderful to know that our service was prompt and professional, and that our technician was polite and professional Thank you for your recommendation and for choosing Dyno-Rod
Wayne is just great
Wayne is just great , always cheerful , nothing too much trouble and our ancient drains are sparking after his yearly visit
30 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Mrs Swan,
We are delighted to hear about your experience with our service. It's wonderful to know that you consider our engineer was cheerful and that your drains are sparkling after the yearly visit. We really appreciate your kind words and for choosing Dyno-Rod Newcastle
Really great service
Really great service from alex R,turned up,found the problem,went to merchants to get the parts,job done,really pleased with the service.
28 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Mr Thwaites,
We are so pleased to hear about your excellent experience with our service. It's wonderful to know our engineer quickly found the problem, sourced the parts, and completed the job efficiently. We appreciate your kind words and for choosing Dyno-Rod Plumbing & Drains
First rate
First rate! Quick response and problem quickly sorted. Costs very reasonable. Friendly and helpful engineer. Easy to book.
24 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Mr Tebbutt,
We are delighted to hear about your excellent experience with our service. It's wonderful to know that our response was quick, the problem was sorted efficiently. We also appreciate you mentioning the reasonable costs and ease of booking. Many thanks for choosing Dyno-Rod
I am absolutely delighted with the work…
I am absolutely delighted with the work carried out by the Dyno-Tod technician who cleared my external yard drain. He went above and beyond what I expected. He was polite, professional and worked efficiently throughout. He quickly located the manhole cover and cleared a blockage that had clearly been built up over a long period of time. I am impressed with both the quality of work and his excellent customer service. Thank you
24 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Afternoon,
We are absolutely delighted to hear about your excellent experience with our engineer. It's wonderful that he was polite, efficient, and quickly resolved your blockage. We appreciate you highlighting both the quality of work and the excellent customer service.
Thank you for choosing Dyno-Rod Newcastle
Not the nicest of jobs but guy was…
Not the nicest of jobs but guy was brilliant, worked hard to remove blockage, eventually clearing everything.
Gave good advice and left area spotless, definitely recommend DynoRod Washington
22 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Mrs Hume,
We're delighted to hear that our technician worked diligently to clear the blockage and left the area spotless. We appreciate your recommendation and thank you for choosing Dyno-Rod Washington
Absolutely outstanding young men who…
Absolutely outstanding young men who were a pleasure to have in my home to rectify the blockage in my toilet. Booking process was simple and precise. No infuriating robots! Within a very short space of time help had arrived. There was a bit of a problem with solving the problem but another gentleman arrived in a very short space of time. I have never seen men work so hard and explained everything that was going on. So polite , chatty and pleasant and they tidied up after what was such a mammoth task. I cant speak highly enough of Dyno and would recommend them to anyone. Thankyou Andrew and Ray for your outstanding work.
17 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Thank you for taking the time to share your wonderful review! We are delighted to hear that our booking process was simple and efficient, and that our team provided such outstanding service. It's fantastic to know that our engineers worked so hard, explained everything clearly, and left your home tidy. We truly appreciate your high recommendation and for choosing Dyno-Rod.
Excellent service
Excellent service, came on the same day I contacted them, good communication, easy to contact
Informed me of their time of arrival
Work completed quickly and tidily
17 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Mrs Sollom,
We're delighted to hear about your positive experience with our service. We're glad we could respond quickly and keep you informed about our arrival time. Thank you for acknowledging our efficient and tidy work and for choosing Dyno-Rod.
Very professional
Very professional, good communication and the people that came explained everything and very pleased
16 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning,
We are delighted to hear about your positive experience and that our team provided professional service. Communication is so important so we are pleased that you were happy with the way we were able to explain everything clearly. Thank you for your kind words and for choosing Dyno-Rod
Excellent service
Excellent service. Would definitely recommend. Wayne was brilliant and unblocked an external drain in no time at all.
11 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Mrs Brooks,
We are delighted to hear about your experience with our service. It's wonderful to know the external drain was unblocked quickly. Thank you for your recommendation and for choosing Dyno-Rod.
Outstanding service from Ray
Outstanding service from Ray. He was polite, respectful, professional and friendly. He resolved the problem of a blocked drain in minutes and ensured everything was working correctly before leaving the house. Many thanks.
9 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Anne ,
We're delighted to hear about your experience with our service. It's wonderful to know the blocked drain was resolved quickly and efficiently. Thank you for your kind words and for choosing Dyno-Rod.
Reliable company
Reliable company, quick service and polite staff, Grant provided excellent customer service and fixed the problem! Booking was easy. Thanks
9 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning ,
We're so delighted to hear that your booking was easy and that our service was quick and reliable. It's wonderful to know that you consider we provided excellent customer service and were able to successfully resolved the problem. Thank you for your kind words and for choosing Dyno-Rod.
Wayne came out on the 22nd June and…
Wayne came out on the 22nd June and unblocked our drain what a lovely man and a credit to your company he is. We have just returned from holiday and the drains were blocked again rang dyno rod customers services and Wayne came straight back out with Jake or Jay and we were covered under our 90 day guarantee and resolved the issue. I’ve got to say I’ve never met two more friendly people. Wayne is so approachable and friendly and the young lad with him was a lovely polite man. Thank you again dyno rod I would definitely recommend you and use you again without hesitation.
8 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Mrs Williams,
Thank you for sharing your positive experience. We are delighted to hear that our team provided such friendly and efficient service, especially with the quick resolution under guarantee. It's wonderful to know you would recommend us. Thank you for Dyno-Rod
Booking emergency call out was so easy
Booking emergency call out was so easy. Grant arrived within the next hour. Couldn’t complete the job but came back on a Sunday and blocked pipes were sorted in minutes. Told me what was happening every step of the process and was very helpful. Would recommend without hesitation. Thank you
5 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning Julie R,
We're so pleased to hear you found it easy to book an emergency call-out and we were able to arrive promptly. It's wonderful that the blocked pipes were sorted quickly, and you were kept informed throughout the process. Thank you for your recommendation and for choosing Dyno-Rod
Wayne the drain fixed our blockage
Wayne was extremely professional and did the job very quickly.
Call out was fast
Highly recommend Wayne
4 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Morning,
We are delighted to hear about you were pleased with the quick service you received. Thank you for your kind words, for recommending our service and for choosing
Dyno-Rod
Men turned up had a word with me…
Men turned up had a word with me explaining what was going to happen the got started on job from time to time they would knock on door showing me the progress with the work they where doing. i explained that my sister had carers and nurses coming and going all day they made sure there was enough access for them to get passed. They where very professional at what they where doing keep me u to date during the day a team of jetters turn up later on make sure everything was clear in the drains great team effort big thank you Andy Moore
1 July 2026
Unprompted review
Reply from Dyno-Rod - North East
Mr Moore,
We're delighted to hear about your positive experience! It's wonderful that our team kept you informed and ensured accessibility for carers and nurses. We really do appreciate you highlighting our teamwork and professionalism. Many thanks for choosing Dyno-Rod
First class service.
This is the third time i have used the services of Dyno Rod. Easy booking service, kept well informed of process and they can send someone out quickly. The lads were friendly, very helpful and did a fantastic job. Very happy customer.
29 June 2026
Unprompted review
Reply from Dyno-Rod - North East
Mrs MACDONALD,
We are delighted to hear that you've had such consistently positive experiences with our service. It's wonderful to know that our booking, communication, and the work of our team have met your expectations. Thank you for your continued trust in us and for choosing Dyno-Rod North East!
Perfect service for emergency repair!
Immediate availability for an urgent repair. Followed up by telephone contact. Engineer made contact to give precise time of arrival. Very professional, friendly and efficient! Will definitely use Dynorod for all plumbing needs in future.
27 June 2026
Unprompted review
Reply from Dyno-Rod - North East
Good Moring Tim
We are delighted to hear about your experience with our service. We appreciate your kind words and look forward to assisting you with future plumbing needs. Thank you for choosing Dyno-Rod
Very impressed
Really easy to contact Dyno Rod and get an appointment. Bo called in advance and despite tough 26’ conditions went way above and beyond to get manhole covers off that had never ever been removed and do a thorough check.
Sadly we couldn’t find the issue but could understand that it wasn’t the drainage.
Very impressed with a thorough service and wouldn’t hesitate using again
26 June 2026
Unprompted review
Reply from Dyno-Rod - North East
Daryl,
Thank you for sharing your feedback. We are pleased to hear that our service was thorough, even under challenging conditions. We appreciate your kind words and look forward to assisting you again if needed.
Dyno-Rod
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.