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Dyno-Rod - Hertfordshire Reviews 

601
•
TrustScore 5 out of 5

4.8

Edinburgh Way, Cartel Business Estate, CM20 2TT Harlow, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I honestly can’t fault Dyno-Rod. They have always been reliable, stick to their time slots and, importantly, call before arriving, which makes such a difference. A special mention to Ethan and... See more

Rated 5 out of 5 stars

Arrived in time, really helpful, very knowledgeable and gave good advice. We had very smelly drains indoors and couldn’t work out why - we had tried multiple drain cleaning products and nothing had wo... See more

Company replied

Rated 5 out of 5 stars

Dyno-Rod engineer Harrison attended our appointment. I had originally booked an afternoon appointment, but he became available in the morning and was able to come earlier, which was very convenien... See more

Company replied

Rated 5 out of 5 stars

Dyno-Rod engineer Ethan cleared a drain blockage at my elderly mother’s property and was most helpful and respectful. Then as I could not be there he had to call me for payment and explained what h... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Edinburgh Way, Cartel Business Estate, CM20 2TT, Harlow, England, United Kingdom

  • 0127 988 1713

4.8

Excellent

TrustScore 5 out of 5

601 reviews

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4.8

All reviews

(601)

8,363 reviews in the last 12 months

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Rated 2 out of 5 stars

Issue incorrectly identified

Through his investigations, the dyno rod engineer identified that it was possibly a Thames Water issue given the manhole cover he checked. However Thames Water identified today that there was a blockage within the boundary of the property albeit under a manhole in another resident’s garden and addressed it despite it being a management company responsibility. So possibly the engineer did not explore other causes thoroughly although was a very personable chap.

26 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Suz,

We appreciate you sharing your experience. We'll review the investigation process regarding the blockage and are glad Thames Water addressed it. We value your feedback and aim to be thorough in exploring all potential causes.

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Bathroom leak

I would like to say how the engineer, Taylor H came on 27/1/2026 and very quickly sorted out the leak in the bathroom. Taylor is professional and polite. Taylor is an asset to the company (Dyno-Rod Plumbing Herts & Bucks) I would definitely recommend him.

27 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Zerin Yildiz,

We appreciate you sharing your experience. We're happy to hear that our engineer quickly resolved the leak in your bathroom. It's great to know they were professional and polite. Thank you for recommending our services!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service. Very open and clear on prices, excellent friendly operative. A dirty job very well done

26 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Luke,

We're happy to hear that you received excellent and quick service. We appreciate your comments regarding our clear pricing and friendly team. Thank you for the positive feedback!

Best wishes
Becky
Dyno-Rod

Rated 1 out of 5 stars

Unblocking drains

I arranged an appointment for an engineer to help with a blocked drain for 23 Dec, they were a no show! They arrived the next day Christmas Eve!! I paid the standard £190 after they found a drain rod and disc via the drain camera which they said had been used from the direction of my neighbours property and presumably had mistakenly been left behind! I waited for the confirmation/report/quote to retrieve these items. After hearing nothing I contacted them around 6/7 Jan, they then provided me with a quote saying that they would have to dig up my pathway and dig down to remove rod and disc. They also stated on the quote that “the customer had buried the chamber” which I refuted. Anyway as I was unhappy that they weren’t prepared to attempt retrieval any other way I opted to contact another company. Yesterday a man arrived at my house at 9:30am by 10:15am the 2 rods and disc had been recovered and he was standing in my kitchen having a cup of coffee! He also confirmed there was no manhole cover that had been buried! There had been no need to dig anything up and the bill was considerably less than the total £1000+ in total I would have paid to Dyno Rod. To say I’m pleased I chose not to continue with Dyno Rod is an understatement.
Please be sure what service you are getting before the possibility of throwing away your hard earned cash unnecessarily.

23 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Caroline Ling,

We appreciate you bringing this to our attention. We're sorry to hear about the missed appointment and the subsequent issues you experienced. The service you received fell short of expectations, and we'll investigate the matter thoroughly to prevent similar situations. Thank you for your feedback.

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Efficient and courteous. Explained everything.

22 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Patrick McNeill,

We're happy to hear that our team provided efficient and courteous service and clearly explained everything to you. Thank you for your positive feedback!

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Brilliant

Brilliant, quick service and reliable and got me back up and running

19 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Andrew James Ralph,

We appreciate you sharing your feedback! We are so glad to hear that you received quick, reliable service and are back up and running.

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Called to clear a drain overflowing…

Called to clear a drain overflowing with sewage.
Probably within an hour they were here and done.
Fair play to the guy on a Saturday evening at 8pm.

17 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Tony,

We're happy to hear that we could resolve your sewage drain issue so quickly, even on a Saturday evening. Thank you for your positive feedback; we appreciate it!

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Information from beginning to final success

From phone call early morning kept informed.
Price given, phone call 10 minutes away.
Job assessed explained what was happening, work carried out successfully.
Every person was polite and made sure I understood what would happen.
Careful of property.

16 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Gina Field,

We're happy to hear that you were kept informed and that the work was carried out successfully. We appreciate your positive feedback regarding our team's politeness and care for your property. Thank you!

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Amazing service

The engineer Simon was amazing! So polite and reassuring. Completed the blockage in a short time, washed everything down and tidied up. Excellent ambassador for his company.

12 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Jacqueline Martin,

We appreciate you sharing your feedback! We're happy to hear that our engineer was polite, reassuring, and efficient, and that they left the area clean.

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Excellent courteous service

Called in advance and arrived on time. Fixed problem, spent time explaining and was pleasant and very courteous.

9 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Christina Tomkinson,

We're happy to hear that the issue was resolved efficiently and that you found the explanation helpful. We appreciate you taking the time to share your positive experience!

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

The messy masters of muck

Excellent communication,
Arrived in the allocated time,
Not all super heros wear capes but Mick deserves one,, fantastic guy, sorted the horrible issue with no fuss,,
Courteous, polite, friendly, absolute pleasure to deal with,
Would highly recommend Dyno rod for getting you out of the ####..
Thanks again guys,

7 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Paul Wright,

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the technician and the service provided. Thank you for recommending us!

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Very efficient, arrived on time and explain the proceedure to resolve the issue. 100% pleased with the service at a reasonable price as well.

8 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Jeffrey Holmes,

We appreciate you sharing your positive experience! We're happy to hear that you were pleased with the efficient, timely service and clear explanation at a reasonable price.

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

I've used Dynorod on two occasions now

I've used Dynorod on two occasions now. Each time the service was prompt, efficient & a fair price. Highly recommended

7 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Miss Verlie Mills,

We're happy to hear that you found our service prompt and efficient, and that you felt the price was fair on both occasions. Thank you for your recommendation!

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

To the rescue as always

To the rescue as always. Clear charging unlike others who charge per half hour, it’s the second time in 6 years I have had to call them out and the engineers fixed the issue in 15 mins.

I had a plumber out a few days before and he spent 2 hours and wasn’t able to sort the problem.

It might feel like a lot to pay but they have always got the job done quickly.

5 January 2026
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Sultana Pasha,

We appreciate you sharing your experience! We're happy to hear that our team was able to resolve the issue quickly and efficiently. It's great to know our clear charging policy and expertise are valued. Thank you for your continued trust in our services.

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

The guy was brilliant

The guy was brilliant, had a plumber out previously did not unblock the toilet. This guy sorted in 30 mins. Well done mate 👏

27 December 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Dane Roberts,

We're happy to hear that the work was completed quickly and efficiently, especially after a previous unsuccessful attempt. We appreciate your positive feedback!

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Dyno-Rod saves New Years Eve!

Called Dyno-Rod over the holiday period and they were able to attend the next day. Mick was very personable and professional and he took the time to explain everything. Transparent pricing up front was much appreciated. Issue all resolved so we have our kitchen back!

30 December 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Adam Crosby,

We appreciate you sharing your experience. We're happy to hear that we were able to attend quickly and that you were pleased with the engineer's professionalism and clear explanations. It's great the transparent pricing was appreciated and the issue is resolved!

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

This is the kind of service you hope for!

Everything about this company works well. I requested an appointment online in the evening and at 8:15 the next day I received a call from a very lovely person who confirmed that there would be an appointment that morning and that the person attending would call me when he was on his way. Mick turned up at the promised time, was extremely kind, and clearly very knowledgeable about his job. Everything got sorted with no fuss, no mess; he gathered up all his bits and pieces and off he went. My experience is of a company with great customer service that delivers everything you could hope for, which is unexpected these days and very welcome indeed. Couldn’t ask for more.

30 December 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Nicola,

We're happy to hear that you had such a positive experience! It's great to know that our team provided prompt and efficient service, exceeding your expectations. We appreciate your kind words and are grateful for your feedback.

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Impressed With the Service and Communication

The Dyno technician (believe his name was Aaron) arrived promptly and was incredibly polite and friendly throughout. He explained everything clearly in a way that was easy to understand. Although the issue couldn’t be fully resolved on the day, he gave me practical interim solutions to keep things manageable. Really impressed with the service and would definitely recommend.

29 December 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Nat,

We appreciate you sharing your experience. We're happy to hear that the technician was prompt, polite, and clearly explained the situation. We're glad you were impressed with the service and thank you for the recommendation!

Best wishes
Becky
Dyno-Rod

Rated 5 out of 5 stars

Reliable and quick!

Turned up when they said they would and had problem fixed in 10 minutes. Called out another company the day before, paid over £200, who were here an hour; didn’t fix the problem and wanted to charge £899+ to come back “ and investigate “. Lesson learned- will use DYNOROD from now on!

27 December 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Lisa Whitehead ,

We're happy to hear that we could resolve the issue quickly and efficiently. We appreciate you sharing your experience and are so glad you'll be using our services again. Thank you for your feedback!

Best wishes
Bex
Dyno-Rod

Rated 5 out of 5 stars

Good job

Came out very quickly (on Christmas Eve) and completed job efficiently. Very pleasant and polite. Thank you

24 December 2025
Unprompted review
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Reply from Dyno-Rod - Hertfordshire

Cathy Prebble,

We're happy to hear that we provided prompt and efficient service on Christmas Eve. We appreciate your kind words and are so glad you were pleased with our team!

Best wishes
Bex
Dyno-Rod

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