I had a pleasant experience yesterday with Kai the engineer. He expertly identified the twofold problem of the Power-shower trickling water was either the shower head or the pump!. Process of eli... See more
Company replied

Edinburgh Way, Cartel Business Estate, CM20 2TT Harlow, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had a pleasant experience yesterday with Kai the engineer. He expertly identified the twofold problem of the Power-shower trickling water was either the shower head or the pump!. Process of eli... See more
Company replied
Super fast response on a Friday evening and the engineer (Mick) was absolutely fantastic. This was a deep manhole chamber that was full of shingle due to rat activity! He dug it all out and cleared th... See more
Company replied
Fast response. The engineer was polite and knowledgeable. Great experience today and the blocked drain was quickly cleared.
Arrived in time, really helpful, very knowledgeable and gave good advice. We had very smelly drains indoors and couldn’t work out why - we had tried multiple drain cleaning products and nothing had wo... See more
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Edinburgh Way, Cartel Business Estate, CM20 2TT, Harlow, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast response. The engineer was polite and knowledgeable. Great experience today and the blocked drain was quickly cleared.
Engineer was great, diagnosed the issue and gave us reccomendations for resolving the issue that felt genuine and not a forced sell.
Would use again and reccomend to others.

Reply from Dyno-Rod - Hertfordshire
I had a pleasant experience yesterday with Kai the engineer. He expertly identified the twofold problem of the Power-shower trickling water was either the shower head or the pump!.
Process of elimination recommended and the shower head was replaced and the problem was solved immediately and he plunged the drain and sorted.
It was a swift & sweet service by Kai of Dyno Rod.
Very happy of the service and communication went along with the work !

Reply from Dyno-Rod - Hertfordshire
Mike was polite and did the clearing job in no time. V efficient ! And job done on same day of request - thanks.

Reply from Dyno-Rod - Hertfordshire
Kevin and Billy. What lovely, caring young men. So impressed with them both. Thank you for your help today

Reply from Dyno-Rod - Hertfordshire
Very professional and friendly service. Great job.

Reply from Dyno-Rod - Hertfordshire
Super fast response on a Friday evening and the engineer (Mick) was absolutely fantastic. This was a deep manhole chamber that was full of shingle due to rat activity! He dug it all out and cleared the drains in about an hour. Great service and would highly recommend.

Reply from Dyno-Rod - Hertfordshire
Professional friendly and knowledgable staff.

Reply from Dyno-Rod - Hertfordshire
Very impressed with Dyno Rod. We had a blocked toilet emergency. Dyno Rod came quickly and solved the problem. Well done Dyno Rod.

Reply from Dyno-Rod - Hertfordshire
First Class
Early appointment confirmed
Turned up within an hour !
Quotes for the job were on the friendly side !
The engineer was professional and efficient

Reply from Dyno-Rod - Hertfordshire
With Dyno-Rod, it seems to be a bit hit-and-miss. In the past, I had an extremely poor experience with their service. However, I recently had to call them out for a blocked drain, and I was pleasantly surprised. The engineer who came was very friendly, quickly fixed the issue, and made sure everything was draining properly before leaving.
More recently, I had another problem when my toilet flush stopped working. The engineer who attended, Zack, was also professional and friendly. He diagnosed and fixed the issue in no time and made sure everything was working properly before he left.
Based on these two recent experiences, the service has been excellent, and both engineers provided great customer care and efficient repairs.
Whether Dyno-Rod has improved its service or I was simply lucky enough to get two of the best engineers, only time will tell. For now, though, credit where it's due—I can't fault the service I received on these occasions.

Reply from Dyno-Rod - Hertfordshire
Fast active response for one.
Friendly professional engineer that explained fully, works required, how long it would take and exactly what was needed.
Great service..

Reply from Dyno-Rod - Hertfordshire
Mike turned up and had the problem diagnosed in seconds when I told him that my shower outlet was blocked. He lifted the drain cover and then we got Thames water to clear a blocked sewer
Very efficient and helpful

Reply from Dyno-Rod - Hertfordshire
Mick was an absolute delight to deal with. Listened carefully to my explanation of the problem, very quickly identified the issue, and then solved it in 10 minutes. What a star
Highly recommend Dyno-Rod

Reply from Dyno-Rod - Hertfordshire
Easy to book via telephone after hours. Follow up phone call in the morning to check we understood the priming’s and pricing. Engineer was very polite and curtious. Very efficient. Will definitely recommend.

Reply from Dyno-Rod - Hertfordshire
Rainwater drain blockage. Initial visit identified problem and attempted to clear, but the pipe needed to be dug out so a second visit was booked. Pipe was dug out, cleared and repaired, and advice given. All very efficient, friendly and professional. Maybe not the cheapest, but I would definitely use them again.

Reply from Dyno-Rod - Hertfordshire
I had a blocked outside kitchen drain, the engineer came and fixed the problem was very chatty and polite but sadly the problem wasn’t fixed because it pushed the problem to another drain. I phoned on a Monday morning to explain, an engineer was sent the same day and solved the problem straight away. The phone staff and engineers were all extremely polite and helpful, would definitely recommend and use again.

Reply from Dyno-Rod - Hertfordshire
The service was fantastic from start to finish, excellent communication and Mick was very helpful, friendly, punctual and really did go above and beyond.
Definitely recommend!

Reply from Dyno-Rod - Hertfordshire
Team very polite, tidy, knowledgeable and done the job. Even got some fish pond advice at no extra charge : )

Reply from Dyno-Rod - Hertfordshire
The engineer diagnostic and assessment meant he was able to fix the faulty unit with no delays or to leave the job incomplete. When asked to explain the faulty he was knowledgeable and able to explain root cause. Thanks Kai for your thoroughness and professional manner.

Reply from Dyno-Rod - Hertfordshire
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.