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Dyno-Rod - Bedfordshire Reviews 

420
•
TrustScore 4.5 out of 5

4.7

Unit 10 Westbury, Turners Hill, EN8 9BD Cheshunt, Hertfordshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Well at first was let down frist dat day but then came out the second day well conor from rushdon was absolutely amazing so professional and friendly and explained everything in detail .what a lovely... See more

Company replied

Rated 5 out of 5 stars

Kept in touch by phone call from office anf from operativr how long it would be before he attended emergency call out. Quickly sorted out issue. Explained how to improve our poorly arranged sewage sys... See more

Company replied

Rated 5 out of 5 stars

Massive thank you to Michael (Polish) who worked tirelessly to resolve our blockage problem within our domestic pipelines. He worked tirelessly and used various skilled techniques and equipment... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I was kept updated about when the engineer would reach me and he even arrived earlier than expected. Telephone contact en route. All really helpful when juggling a busy day. Sam wa... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 10 Westbury, Turners Hill, EN8 9BD, Cheshunt, Hertfordshire, United Kingdom

  • 01908 880408

4.7

Excellent

TrustScore 4.5 out of 5

420 reviews

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4.7

All reviews

(420)

8,367 reviews in the last 12 months

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Rated 1 out of 5 stars

Use someone else

Lots of empty promises on time, engineer arrived at 4pm for a morning appt, no communication from anyone and it was me chasing to find out what was going on, awful service and no one in the offices seemed to care, 4 phone calls, saving grace was engineer was great but won't use again

11 October 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Good morning Mr Rogers. We'd like to apologise for not matching your expectations in terms of service. This is not our usual standard, I can see that our office called yourself to confirm the booking but had to leave a voicemail and had to await a call back for confirmation. I can also see on the next call we did confirm an am appointment. Unfortunately, due to unforeseen circumstances we did break this appointment but did provide you with a 15% discount for the inconvenience. If you would like to discuss this further please feel free to contact us on 01536 402371

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service which comes with a two month guarantee. Man was polite friendly and chatty even thou it was raining. He didn’t accept my cuppa thou but he looked fit in his combats! 😉

30 September 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Den Foster,

We're happy to hear that you found our service quick and efficient! We appreciate your kind words about our team member and are grateful for your positive feedback and time.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Michael

Your engineer, Michael, was very professional and helpful. Thanks

30 September 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Andy Farnsworth,

We're happy to hear that our engineer provided excellent service. We appreciate you taking the time to share your positive experience!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Blocked toilet drainage

Michael cox came to fix my blocked toilet at Padstow MK6 2ER today and he did a great job at the same time explained the process clearly. He listened carefully, assuring me that it would be sorted, and he did sort it out.He's an asset to the company and I would recommend Dyno Rod company anytime again. Great team work

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Michael cox was fantastic

Michael cox was fantastic. Sorted the issue whilst explaining the process.
Yes you probably pay more but they were here within the day and also a friendly chap.
Would recommend and he’s a credit to the company.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

No nonsense service.

No nonsense service.
Explained upfront the costs, as well as what would need to be done, and whilst not the cheapest, they were worth it.
Reliable, trustworthy and polite friendly service. I would recommend them.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and quick service

Easy to book, quick response time.
Competitive - got 3 quotes
The chap was polite, quick to resolve our issue and gave us honest advice for ongoing maintenance.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Really friendly and efficient

Really friendly and efficient. He communicated with us the whole time and explained what he was doing. Super friendly guy and helped us with an emergency blocked drain that our neighbour had caused. He came out on the weekend just before the heatwave hit, got knows what states the drive would have been in had it been left.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Faultless service

Couldn’t fault the service. Zack was lovely, explained what he was doing and finished quicker than expected lowering my bill! Definitely recommend.

2 August 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Ms Chadwick,

We're happy to hear that you were pleased with the service! It's great to know that everything was clearly explained and completed efficiently. Thank you for recommending us!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Excellent Service Highly Recommend

Excellent Service, friendly and professional agents turned up today. Identified and rectified the drainage issues swiftly. They got to work and sorted out the blockage and left the place smelling lovely. All done and dusted within an hour. You are both STARS - Lovely Jubbly 😊
I would highly recommend DYNO-ROD and not to be confused with any other pretend brand (THE BIG ORANGE VANS) 🤣 thank you.

30 July 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Lorna B,

We're happy to hear that you received excellent, friendly, and professional service! It's great to know our agents swiftly resolved the drainage issues, leaving the place smelling lovely. Thank you for recommending our services!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

FIVE STAR ⭐️ First time using Dyno Rod…

FIVE STAR ⭐️ First time using Dyno Rod and done what they said they would do. Even what a previous plumber couldn’t with what looked like a simple job if you knew what you were doing. Will definitely recommend and use again if needed. The gent that came out on a late Saturday night was also great and very polite

27 July 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Chris Hodges,

We're happy to hear about your positive first experience with us! It's great to know that we could resolve the issue effectively, especially when a previous attempt had been unsuccessful. We appreciate your recommendation and are glad the engineer was polite and helpful.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Exceptional service and staff

First time using Dyno-rod and I find them to be a very trustworthy company. The wonderful Roly came and unblocked a manhole which was in a very bad state. He was professional, friendly, positive and reassuring throughout a long and unpleasant job. I was very impressed with the service.
There was no call out fee and I paid the basic charge as expected. Very good value for money. Everything was cleaned up afterwards.
The people who do these jobs are the salt of the earth.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

MAGICAL!!!My first time using Dyno rods and I m…

My first time using Dyno rods and I m so impressed at how they work..I d used several chemicals to unblock my main drain without any success..Dyno came in with their machines and unblock,cleaned and displayed it on a screen. Dyno rods was so articulate and their expertise in the profession was so efficient. Also prices are moderate.Well done guys

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Never pooh-pooh the professionals!

Rodding a drain is easy, right? A blocked soil pipe can be the stuff that nightmares are made of, and fixing this is best left to the professionals if you are venturing into unknown territory. It was an emergency and Dyno attended the same day. Even with a special camera, the blockage couldn’t be seen because of various bends and a T-junction in the system. Fortunately, Roly, our attending Dyno expert, established that cutting a hole in the side of the exposed cast iron soil and vent T-junction, would give the required access, and it did. After all his expert diagnostics and cutting the hole, the blockage, which was partly caused by ancient iron rust scale, was quickly cleared. The cut hole was plugged with a rubber compression bung, which can give further access should trouble be experienced in the future. It was a great job well done. Thank you Dyno and thank you Roly.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, it was a long job but the price stayed the same as quoted. Friendly and efficient chap who did the work. All good

8 July 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Mark Morgan,

We're happy to hear that you received very good service and that the price matched the quote, even for a long job. We appreciate your positive feedback!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Stack pipe

Both advisors were very professional from the get-go. Respectfully, too. They knew exactly what they were doing and got it fixed. I would 100% recommend them again.

25 June 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

M A Subhan,

We're happy to hear that our advisors' expertise and professionalism resolved the issue effectively. Thank you for recommending our services; we appreciate your feedback!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

I rang earlier this morning about 9…

I rang earlier this morning about 9 20am to request assistance as our domestic drain was really blocked. James came at circa 3.30pm. The lady I first spoke to was really helpful and even suggested I contacted our local Cambridge water company as they might do the clearing for free. We tried to contact them but could only speak to a recorded message for ages so we gave up. Dyno Rod would charge £180 including VAT which we decided to accept. As Dyno are so well known throughout the country and particularly specialises in clearing drains plus other related services, it seemed the logical thing to do. James rang before he came and within minutes, literally, he had cleared the problem with a long high pressure hose. We were delighted and to be advised that there would be no call out charge and a 90 day guarantee , was the proverbial icing on the cake. My wife and are very pleased with the rapid result and James's service. We will certainly use Dyno again should the need arise. Excellent service. Thank you James!

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Roly is a legend.

Roly came out to sort a very badly blocked shared drain in my garden. It took a couple of hours to solve and involved finding a hidden/buried drain.

Top man - thank you

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Roly from Dyno attended Site

Roly from Dyno attended Site, solved the issue and was as reliable and professional as ever.
Cheers

29 May 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Gary,

We appreciate you taking the time to leave us this review. We're so happy to hear that our team member was reliable and professional and resolved the issue.

Best wishes,
Emma
Dyno-Rod

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