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Dyno-Rod - Bedfordshire Reviews 

410
TrustScore 4.5 out of 5

4.7

Unit 10 Westbury, Turners Hill, EN8 9BD Cheshunt, Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have 2 plumbers to fix our toilet and neither fixed the issue. We called dyno-rod and they came out next day. The plumber tried lots of different things as he didn't want to give up and eventually... See more

Rated 5 out of 5 stars

Connor the engineer that came out was very clear, explained everything regarding the job in hand, getting a quote for possible future situation with a different drain should it occur. Good experience.... See more

Rated 5 out of 5 stars

Excellent service, I was kept updated about when the engineer would reach me and he even arrived earlier than expected. Telephone contact en route. All really helpful when juggling a busy day. Sam wa... See more

Company replied

Rated 4 out of 5 stars

Engineer visited later than originally scheduled but solved the problem within a few minutes. Nice guy and approachable, he’d clearly been busy today and wasn’t finished yet, so not his fault he was b... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 10 Westbury, Turners Hill, EN8 9BD, Cheshunt, Hertfordshire, United Kingdom

  • 01908 880408

4.7

Excellent

TrustScore 4.5 out of 5

410 reviews

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4.7

All reviews

(410)

8,624 reviews in the last 12 months

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Rated 5 out of 5 stars

Roly visited today and did an excellent…

Roly visited today and did an excellent job in clearing our drains. He worked outside in the pouring rain to get it fixed. He explained what he was doing and the future action we needed to take. He was very professional and friendly. Thank you Roly & Dyno-Rod

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very good response to my call and prompt arrival. Drain engineer was very professional, explained what he was doing and why. He left the place in a clean and tidy condition, I would definitely recommend Dyno to others.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Dan from dyno rod was a star

Dan from dyno rod was a star, really thorough in helping me work out the problem and an excellent brand rep who showed care, attention and great customer service and technical skill.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service

I had a blocked manhole. The lovely gentleman that came went over and above to support me and gave me the best advise and service. I would definitely recommend this company. Thanks again

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Price vs work excellent

Price vs work excellent. Engineers total stars! And would have done anything they could to help.
Office staff and organisation, utter disaster! If I could rate them separately, they'd get zero stars. So my advice, get the engineer out to you and let them take the lead!

14 March 2024
Unprompted review
Rated 1 out of 5 stars

"Dyno Rod is absolutely useless

"Dyno Rod is absolutely useless. I've been waiting at the site since 8pm for a supposed 4-hour call-out for my business, and now it's 1:20am in the morning, and they still haven't shown up. They decided not to attend, claiming they couldn't get access to the site, even though it's open 24/7 and I was waiting inside for them. No phones to say they've arrived, no updates on when they're coming – absolute shambles. 0 stars, do not use them. An absolute disgrace. They had our contact numbers, we were waiting for their attendance. Personally, I don't believe they even attempted to come. Will not be using them again."

6 March 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Good Morning Mr Knight. Firstly we would like to apologise for the service you have received in this matter. May i please ask for you to call in to our local office so we can discuss this further and find out exactly what has transpired? Our local office number is 01536 402371. We look forward to hearing from you...

Rated 5 out of 5 stars

Blocked drain, toilet overflowing.

After taking a shower, noticed the downstairs toilet had overflowed (lots of brown water and toilet paper). Called local plumbers, but none could fit me in for a few days. The downstairs toilet kept on gurgling (trapped air?), couldn’t wait any longer so phoned Dyno-Rod, they could see me on the same day but not until 6pm, they explained their fixed price policy, and one of their plumbers arrived at 6pm. Very knowledgeable, he took up four drain covers and found the blockage, after 20 minutes work with bendy rods, the blockage was cleared. Then after double checking everything was working correctly (flushing other toilets), paid the agreed amount. Very impressive service.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Had a blocked drain at our house

Had a blocked drain at our house, called Dyno rod on Thursday and Friday morning Roly arrived. Really nice chap, explained the issue and he resolved it. Pleasure to meet him - very professional.

1 March 2024
Unprompted review
Rated 1 out of 5 stars

Extremely unhappy with the job done on our Cold water Tank

We had our cold water tank replaced by Dyno Plumbing through British Gas. Since they've installed the tank we have encountered several issues. First, the upstairs toilet wasn't flushing properly, had several appointments and was told this is due to water pressure. Contacted Thames Water, they came and assessed and told us that the stopcock is the issue , booked (2) appointments through British Gas/Dyno Plumbing to get this changed, both times this was not done, first plumber told us we had to remove part of the kitchen cupboard that left a huge section open , after doing that he came back the following day to say he didn't think that's the issue. 2nd plumber came in told us the very same thing and that the tank needed to be higher. We have lived in this house for 17 years. Our old tank was in the same place and had no issues. We only changed the tank because it was really old and black bits was coming out in the water, with a new grandbaby on the way thought it would be better to get a new tank . Since their last visit the problem actually got worse, no water going to the upstairs toilet, face basin or bath, the downstairs toilet is not filling up fast enough for constant use , with a new mom and baby I cannot begin to explain how stressful this is for us all. We are all so frustrated and don't know what to do to get this resolved.

29 January 2024
Unprompted review
Rated 2 out of 5 stars

Well a guy came after I was told that…

Well a guy came after I was told that the problem I was having was due to blocked drains over the phone with dynorod, but then the guy turned up on time I may say but literally toke some leaves out the back and some small amount of mud from the front and then charged me £180 .

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Drains check

I phoned to arrange a drainage check and was offered a visit that day-brilliant! A very pleasant chap came round, who was very knowledgeable and proceeded to show us the view of the drains on his screen. Happily there were no issues.

2 February 2024
Unprompted review

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