DutchGrown Reviews 

16,755
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,478 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products and their excellent quality, often noting the healthy condition of bulbs and plants upon arrival. The ordering process is generally easy, with many appreciating the prompt delivery and careful packaging that ensures items arrive in good shape and at the appropriate planting time. People frequently highlight the exceptional customer service, mentioning helpful staff who provide quick responses and effective solutions, even offering replacements when needed. However, some customers also noted issues with product condition, reporting items that were small, dry, or appeared unhealthy upon arrival. A number of people experienced problems with products not sprouting or surviving after planting, leading to disappointment. Some reviewers also mentioned challenges with customer service responsiveness, including full voicemails or unacknowledged emails. Additionally, a few other people also felt that there were occasional order fulfillment issues, such as receiving partial orders or experiencing delivery delays.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing delight and satisfaction... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the exceptional quality of... See more

Order

Customers had positive experiences with order, with many praising the ease of ordering and timely shipping... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the timely and quick shipping.... See more

Customer service

Customers consistently note positive experiences with customer service, praising its speed, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The exciting Dahlia choices at Dutch Grown leave you struggling to choose a favourite. I bought seven tubers in autumn which were delivered perfectly packaged and identifiable in plastic bags during S... See more

Company replied

Rated 5 out of 5 stars

In the past, I’ve had problems with the quality and ordering of dahlia tubers. From rotted tubers. Peanut-sized tubers. Finding out months later the order cannot be filled. I even had a huge order c... See more

Rated 5 out of 5 stars

I emailed customer service because I was confused about how to plant my hardy gloxinia. I sent a picture of them along. They said that the bulbs didn’t look great and were shipping replacements right... See more

Rated 5 out of 5 stars

Because I never ordered flowers online before and I ordered in the fall for delivery in the spring, I was nervous about even getting my order. I created an account with your company and could track w... See more


Company details

  1. Garden Center
  2. Flower Market
  3. Plant Nursery

Written by the company

We are a family run supplier of high quality flower bulbs and plants grown on our farms in the Netherlands. For more than four generations DutchGrown has been sending gardeners in the USA, the UK and across Europe strong healthy Dutch flower bulbs and plants they can rely on. We ship locally wherever possible. Orders in the USA come from our warehouse in Michigan. Orders in the UK leave from our warehouse in London. All European orders are packed and sent directly from our warehouse in the Netherlands. This means fast delivery and bulbs that arrive in excellent condition. Every bulb is carefully checked in Holland and stored under ideal conditions so it reaches you healthy and ready to grow. Our range includes one of the largest selections of flower bulbs and bare root plants available today with many special and hard to find varieties. With our full Grow Guarantee and a long history of quality and trust, DutchGrown has become a favorite choice for gardeners who value reliability and beautiful results.

Why gardeners trust us?

Written by the company

Quality and care in everything we do!
We inspect every bulb and plant, pack every order with care and treat every customer with the respect of a family run business. Beautiful gardens begin with trust.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.6

All reviews

(16,755)

2,494 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I stumbled on this wonderful company…

I stumbled on this wonderful company because I love flowers more than anything else and I purchase these fabulous bulbs my Amaryllis, my Gladiola, and a few other things oh my God, the bulbs were so amazing when the flowers came out. They were so much bigger and healthier and more beautiful and not only did they work, but they repeated a year later or six months later down the road and flowered again I was so happy so you have my full appreciation. Thank you so much, Deanna.

28 October 2025
Rated 3 out of 5 stars

I liked that I was contacted…

I liked that I was contacted immediately after you were aware that you had sent my shipment about a month earlier than promised. I wish you would have agreed to replace any items that may fail, due to my having to plant them earlier than is considered safe for my micro-climate planting zone. Everything that arrived was larger than expected, except for Oriental Poppy 'Paradiso', which had such a tiny root, I could barely find it in the packing soil.

5 May 2026
DutchGrown logo

Reply from DutchGrown

Thank you for your feedback.

We are sorry to hear you were disappointed with the Oriental Poppy Paradiso root. We do wish you had contacted us directly when your order arrived, as we would have been happy to review this with you and help resolve it at the time.

We also want to reassure you that DutchGrown™ offers a 100% Grow Guarantee. We will always replace anything that fails due to a quality reason or an error on our part.

As we advised at the time, we had checked your local weather and it appeared you were only about a week away from suitable planting conditions. If you need any further help, please contact us directly by email so our customer service team can assist you.

Rated 5 out of 5 stars

Since its all online...

Since its all online, and you place your own order, I cant talk about staff, courteouness etc. But the plants and bulbs arrive in great condition, and much more reasonably priced. Thank you.

5 May 2026
Rated 5 out of 5 stars

The Flower House

I've used Dutch Grown bulbs for almost a decade and the blooms come back bigger and stronger every year. Our house is known as the flower house in our neighborhood because of blooms from March through October.

5 May 2026
Rated 5 out of 5 stars

Just got my bulbs

Just got my bulbs, too early to report on sprouting but they all look great, a fine size and nicely packed and shipped with remarkable swiftness.

5 May 2026
Rated 5 out of 5 stars

Quality bulbs

I grew Dutch Grown Gladiolus bulbs last year in my garden. This was the first season. They were beautiful! Also, the website is very easy to navigate beginning to end. I received the bulbs shortly thereafter because we are having summer now. I like the little booklet that co.es with bulbs and tells all about them. I am going to order Tulip bulbs from them in the fall!

5 May 2026
Rated 3 out of 5 stars

Purchased 60 different varieties of…

Purchased 60 different varieties of bulbs. Was very disappointed with the tumblers that I received. They honestly looked no different than any other company that I’ve purchased from online. The past seasons growth were not trimmed off, and some of them were rotten and or shriveled up. First year using this company and honestly, I’m not sure if I will use them again. The prices of the bulbs were a lot more expensive so in return, I was hoping for a better product.

5 May 2026
DutchGrown logo

Reply from DutchGrown

We’re very sorry to see this feedback.

Dahlia tubers are commonly shipped as whole clumps, which is standard for this type of product, and they should be planted as received.

We have not received any direct contact about this order. If any tubers arrived rotten or in poor condition, please email our customer service team with photos and your order details so we can review this properly and help resolve it.

Rated 2 out of 5 stars

Mixed satisfaction

Mixed satisfaction: Prompt order fulfillment, appropriate packaging, but of the three packages of Dalias I ordered, only one had robust tubers. One had two small tubers, and the other had one and then assorted pieces of another.
I will not order again.

5 May 2026
DutchGrown logo

Reply from DutchGrown

We are sorry to see this feedback. Dahlia tubers can vary in size and appearance, but each package should still contain viable planting stock.

Please contact our customer service team directly with your order details so we can review this properly and help resolve any issue.

Rated 5 out of 5 stars

I originally wrote a 3 star review

I originally wrote a 3 star review. I ordered 2 bare root plants. When they arrived, one plant was smaller than the other and when planted, the smaller plant was struggling. Dutch Brother reached out and issued an immediate refund. Will definitely use Dutch Brothers in yhe future.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Both dahlias have some green leaves…

Both dahlias have some green leaves showing, which is a good sign for me. The order was packaged carefully and reached me in the mail within the dates promised. It’s always a little nerve wracking to order by mail, but everything was perfect! Thank you

4 May 2026
Rated 1 out of 5 stars

Dead Dahlia tubers

A portion of the Dahlia’s tubers that I was sent was dried and dead and when I went to call customer service, with they are only number, it went to a voicemail that was completely full. Now there’s no way to explain my problem, so now I’m out my flowers and my money.

3 May 2026
DutchGrown logo

Reply from DutchGrown

We are very sorry to see this feedback.

If any dahlia tubers arrived dried or non viable, we would have been happy to review this directly and help resolve the issue under our DutchGrown™ Grow Guarantee.

Our phone line is available during normal ET business hours, and voicemail is cleared regularly. If the line is busy or unavailable, customers can also reach us by email or through the contact form on our website.

Trustpilot is not a customer service channel, so please contact us directly with your order number and names of the varieties the issue is with so we can assess this properly and assist further.

Rated 2 out of 5 stars

Very disappointed in the Dahlias

Very disappointed in the Dahlias - only 25% budded out. The rest are just sitting there dormant. Calla lilies are looking pretty good. But I bought lots of dahlias.

12 May 2026
Unprompted review
DutchGrown logo

Reply from DutchGrown

We are very sorry to see this review. We would have welcome the chance to discuss this with you directly. Unfortunately there is no identifying information on your review. Please consider contacting us directly instead. Thank you.

Rated 1 out of 5 stars

I placed an order in May only to…

I placed an order in May only to discover that my bulbs would not ship until October. No way in hell will I tolerate that. . I tried to contact the company, but the only contact was a form, which did not work. I looked all over the place and never found a number to call, and never got an order receipt . Instead of requesting my personal information be shared on a public forum, why don’t you just post your phone number.

4 May 2026
Unprompted review
DutchGrown logo

Reply from DutchGrown

Dear Cassy,

Our phone number is publicly listed on this TrustPilot page as previously advised.

The information request sent to you was completely private and not public. We sent this as you had left no identifying information that would allow us to assist you.

We kindly urge you to check your spam folder for the missing confirmation email.

Furthermore, your order has now been cancelled and fully refunded since customer service received your email.

It is sincerely regrettable that this matter has escalated to this level of frustration.

Regards,
DutchGrown

Rated 5 out of 5 stars

I am writing to share some wonderful…

I am writing to share some wonderful news regarding my previous order.
​As you may recall, I contacted you earlier because the Hydrangea I received appeared to be in a very poor, dormant state, and you were kind enough to provide a full refund.
​I didn't want to give up on the plant, so I decided to keep caring for it. After some patient nursing (and perhaps a bit of garden magic!), it has successfully survived and is now bursting with healthy new green leaves!
​I’m truly impressed by the underlying quality and "will to live" of your plants. Your 100% Growth Guarantee is real! Even when the plant looks dormant on the outside, the root system is clearly very strong.
​Thank you once again for your excellent customer service. I am now a very happy customer and I look forward to ordering plant again next time

10 May 2026
Unprompted review

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