Duracell Reviews 132

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Duracell rechargeable batterys lose there charge to quick then after a few charges thay come up with errors on there own charger, so what's gone wrong with this company. I have now decided to go back... See more

Rated 1 out of 5 stars

Leaking batteries have destroyed 9 devices at my company over the last 3 years. All devices were in use at least weekly and none of the batteries were allowed to go dead in the devices. Sending pict... See more

Rated 1 out of 5 stars

16pk-AA-NOT OPENED, leaked 4 batteries. The package reads "10 year warranty" and is dated 2018, batteries 2028. Stored in a Tupperware bin, indoors in hall closet in emergency kit. I sent them multipl... See more

Rated 2 out of 5 stars

I bought a Duracell IS1000 charger that included AA batteries. I use them solely to power my Sony personal radio, which requires 2 AA batteries. Each day's use is usually 1 hr. They lasted weeks/month... See more

Company details

  1. Battery Store
  2. Electronics Store

Information provided by various external sources

Trusted everywhere, Duracell provides a wide range of batteries and Smart Power solutions for virtually all of your power needs, including flashlights, portable chargers, and more. Get detailed Duracell battery and power solution product information, tools and educational resources, plus special offers here at the official site for Duracell.


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1.6

Bad

TrustScore 1.5 out of 5

132 reviews

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Rated 1 out of 5 stars

Left with a $13,000 sea anchor sold as a Duracell Battery System

I had a Duracell 9.6Kw battery system installed by Social Energy. From the time it was installed it did not work correctly. I contacted social Energy regarding this problem and they did not try to help fix the problem. They took my money though. I had been contacting them just to get the system up and running but all Enquiries were basically ignored. I find out later that Social Energy went into liquidation. I even sent an email to Duracell Consumer Affairs and supervisor James replied on the 27/03/2024 and asked, where the installation was done and who installed the system. I replied to James email on the same day with the information he requested and what was actually occurring with my battery and I had to resend another email to James on the 24/04/2024 as I had not had a reply to my answers to his questions. I received an email from James on 29/04/2024 making excuses that he did not receive my reply to his email dated 27/03/2024. So the outcome of this email was that he was sending the information on my problem to Duracell Head Office and that he would get back to me when they get back to him. It is now 27/01/2025 and still have had no contact from James at Duracell Consumer Affairs or Duracell Head Office.
What is annoying is my system never worked correctly from the date of installation and I have been chasing every person possible to get my system rectified and this has been well inside the warranty period.
I would avoid Duracell Solar Batteries like they have the plague as they don’t work as sold and the customer support is non existent.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

What pieces of crap these batteries…

What pieces of crap these batteries are. A leaking Duracell AAA almost destroyed my entire office master phone module. Luckly, I got a message from the module and I was able to replace the batteries. Both 1 year old had been leaking. Replaced them with Energizers. Good riddance forever Duracell.

23 December 2024
Unprompted review
Rated 1 out of 5 stars

Never Again Durcell ( Unbranded Batties)

I go to Durcell to by battries because they claim to be the best? but i buy batteries for Canon camera they arrive as unbranded (2-Power) batteries which can't be used in Canon charger so now i have to buy a charger to charge them. Can't send them back because to carriers will accept Lithum ion batteries. I could have bought unbranded batteries and a chager online for less. Never Again Duracell

21 December 2024
Unprompted review
Rated 1 out of 5 stars

Pathetic at best

Pathetic at best. They admit that they have a vent that “lets pressure out”. I have had maybe 15 devices corroded / leaked because of their poor design. I write and send photos and their C/S is about like their AA and AAA batteries. In the last 2 months I have “discovered “ remotes that won’t work anymore and open only to find leaked or swollen AA or AAA Duracells well in date . I tell them not to send their “correct usage and storage fact sheet” as I have received it 15 times and do follow all suggestions. The leakers lately have 2025 and 2028 dating. We bought LED candles from Costco that came with Duracell AAs. As my wife opened the battery shrink wrap and it popped and blew “FLUID “ in her face. Called Costco store and corporate, and they could have cared less. I had a $800 set of Bose aviation headsets where their AAA swelled up and I had to get an electric drill and bore down the middle to get it out. I have been buying Energizers and have not had any such problems. I told the C/S at Duracell to rename from Duralock to Corroders . They want you to fill out about ten stupid questions that you have already explained to them to proceed -more run around. Do yourself a favor and avoid damaging your devices and do not but the Duracell AA or AAAs.

15 December 2024
Unprompted review
Rated 1 out of 5 stars

CR2016 buttons

CR2016 buttons. Quality control must be zero now as I've bought a pair about 2 years ago that were faulty and again just recently too and they are faulty also. 2nd lot refunded. First lot I just recycled. Packaging is good to stop kids getting in to them though pretty annoying to open. The bitter coating to deter eating renders them useless as it's non-conductive....seriously wtf!?

Almost went down the very expensive route of ordering new car keys and forking out for recoding before ordering a cheap make of CR2016 to find nothing wrong with my car keys.

Prior to this poor experience I had a laptop battery that didn't last 2 years that was refunded in full too.

Don't think I'll ever buy duracell again.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Worst batteries on the planet!

Absolute garbage! Quality control is ZERO.

They leak like crazy. I have a small flashlight that was very bright several days ago. Today however that flashlight was very dim.

I open it up and one of the three duracell batteries had leaked white powder all over the negative terminal.

Fortunately I caught this in the nick of time otherwise that flashlight would have been ruined.

No more DURACELL for me! You pay good money for such a crappy brand as Duracell.

The owners/upper management should be absolutely ashamed of themselves for putting out such a crappy battery!

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Bought a 4 pack of AA batteries this…

Bought a 4 pack of Duracell AA batteries this morning from my local store for a small dab radio they were £4 They have lasted just over 3.5 hours and are now flat. How can this be I would of been better buying the Panasonic ones for £1 for a pack of 4. And Duracell have the nerve to advertise that there batteries last 4 times longer than regular ones totally disgusting worst batteries I have ever bought

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Duracell batteries are *rap

Duracell batteries are *rap. Leaked all over my devices and ruined them. Had 5-7 years on dates. Never had that problem with Energizer or Ray o vac. Had leaks with Duracells multiple times and ALL sizes. You will be sorry if you buy them..... CS was rude, dismissive and would not cover devises even though they were "guaranteed" Absolute junk...

3 November 2024
Unprompted review
Rated 1 out of 5 stars

Defective Battery

Battery for my generator is defective and Duracell wants to pass me off to Battery Biz who doesn't answer or return calls. Then they push me to Batteries Plus or doesn't give me an option to leave a review on the battery. Seems a little to controlled in my opinion. Duracell batteries are not what they use to be. They leak and keep my product from operating. Worse time to find out is during a hurricane and ridiculous that two months later no one is willing to look into the matter.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Quality matters to Duracell!

I’ve bought primarily Duracell batteries for over 20 years. When 2 AA batteries leaked in a piece of electronic equipment (Amp meter) my brother suggested sending pictures & contacting the company. They were very responsive & after providing all the required info & sending my Amp meter to them, I thought I’d get a “sorry nothing we can do” letter. Instead I got a thank you letter & a check that was adequate to replace the Amp meter. What a pleasure these days to find a corp that stands behind its product. It’s Duracell exclusively for me. THANKS Duracell!👍🏻

23 August 2024
Unprompted review
Rated 1 out of 5 stars

Duracell batteries leaking problem

I have never had a leaking battery from any other manufacturer but today was the third occasion a leaking Duracell battery caused a problem and the device to stop working. Fortunately the device wasn’t damaged. The two previous occasions were a leak from a TV control that severely damaged the finish on an oak coffee table and my Bose headphones where the leak completely destroyed the circuitry. I did get compensation from the supplier in respect of the headphones. My advice would be don’t put Duracell in any device you value. I will certainly never buy them again.

2 July 2024
Unprompted review
Rated 1 out of 5 stars

Another Rip off Britain

So Duracell is advertising best ever high performance batteries again..Duracell Optimum upto 200% Extra Life which is literally 75% less powerful than their previous best ever Duracell Ultra. Yes another manufacturer that is ripping off their customers with extortionate prices for less quality...what's new?
Budget shop batteries are more useful and longer lasting.
Lets see if Duracell has the decency to reply.

30 June 2024
Unprompted review
Rated 1 out of 5 stars

Leaky Batteries

I have several batteries leak and they all have been Duracell, I have switched to have Everready batteries and so far had no problems. Duracell have ruined a voltage meter, a computer mouse and electronic door opener to just mention a few.

20 June 2024
Unprompted review
Rated 1 out of 5 stars

Worst batteries ever!

Worst batteries ever!! Expiration date Mar2035. They have ruined several items of mine. In fact I had them in one item for less than a week and found them leaking. Can’t blame poor quality on misuses it’s a battery for Pete’s Sake! I will never purchase Duracell products again. I even bought a case for storage and when I went to get a battery the entire bottom of the case was wet with battery acid!! Had to throw about 30 batteries away!!

5 June 2024
Unprompted review
Rated 1 out of 5 stars

Waste of money

We bought a 36 pack of AA batteries it had 9 packs of 4 in it at one battery out of every pack was leaking. According to their expiration date the batteries were supposed to be good for another 4 years. I will never buy Duracell batteries again don't waste your money.

7 April 2024
Unprompted review

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