Every time I have had any transaction with Duke Direct Menswear it’s always gone smoothly. The products always fit as they should & the quality of workmanship in the making of the garments are fantast... See more
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The callback when it was noticed that one of the items i ordered did not match the previous ones and that someone took the time to ask the question that prevented me from having ordered the wrong size... See more
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5 years loyalty on both side of the business, still top service from an independent seller, good jeans, and other trousers. I will come back next year for my autumn order. Quality allows single ord... See more
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Duke clothing very good and items like the cotton oxford shirts are of the highest quality at low prices, being a big man clothes hard come by, if you tuck in your shirts / T-shirts you need length... See more
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Company details
Written by the company
Welcome to Duke Direct Menswear. Market leaders in Regular sizes, Kingsize sizes and Tall Mens sizes. Offering Same Day Dispatch & Free UK Delivery. Shopping for Basics, Denim, Printed T-shirts, Shorts, Casual Shirts, Footwear? We’ve got it all, step this way.....
Contact info
United Kingdom
- www.dukedirect.co.uk
4.5
Excellent
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great service
The response time and service was excellent. The product is equally nice.
18 September 2025
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase and the service.
We look forward to welcoming you back at Duke Direct Menswear.
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase and the service.
We look forward to welcoming you back at Duke Direct Menswear.
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with the service.
We look forward to welcoming you back at Duke Direct Menswear.
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase and the service.
We look forward to welcoming you back at Duke Direct Menswear.
Great service
Great service, good quality and fit just what I wanted will be buying again soon
18 August 2025
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase and the service.
We look forward to welcoming you back at Duke Direct Menswear.
could be better
i would like to say the same great service as usual but my sock where missing so yea not great
25 July 2025
Reply from Duke Direct Menswear
Good Morning, Thank you for your feedback.
I'm really sorry if an item was missing, our packing slip shows the socks were included with the other six items. If you could contact me at sales@dukedirect.co.uk we can arrange to send another pack of socks out to you.
Thank you.
Kind regards,
Tina
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with the service.
We look forward to welcoming you back at Duke Direct Menswear.
I ordered 5 T-shirts, but got only 4
I ordered 5 T-shirts, but when I opened the parcel, there were only 4 inside.
When I contacted customer service, they initially rejected my claim, stating that the parcel weighed 2 kg — which, according to them, matched the weight of 5 T-shirts. They argued that if only 4 had been packed, the weight would have been 1.6 kg.
Despite the initial doubt, I insisted on continuing the investigation and did my best to assist with it. Two weeks later, I received a refund for the missing T-shirt.
Whether it was a packing error, tampering during transit, or something else, I still don’t know. While the process wasn’t ideal due to the delay and the questioning, I’m very happy with the final outcome.
11 July 2025
Reply from Duke Direct Menswear
Thank you for your review. I’m really sorry for any inconvenience. Royal Mail have confirmed the package was weighed at 2kg at the accepting post office and at the sorting office before it left the U.K. The postage label itself shows a small package with a weight of 2kg.
Further investigation showed that when this arrived in Denmark this was then handled as a large letter rather than the small package that it was. A package of that size (containing 5 T-shirts) can not be labelled as a large letter. This makes me suspect that the package was tampered with but there is no way to prove this at this point. In our 15 years of trading, never come across something like this before.
Thank you for your assistance with the investigation too. I hope we are able to welcome you back at Duke Direct Menswear.
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase and the service.
We look forward to welcoming you back at Duke Direct Menswear.
Second Order
I'd bought a three pairs of the Big Men's Shorts With Shaped Leg Pockets a six weeks ago or so. They are so comfortable and fit so perfectly, I bought four more pairs of the shorts in the full range of colours.
4 July 2025
Reply from Duke Direct Menswear
Thank you for your review. Thank you for coming back to us, we really appreciate your custom.
We look forward to welcoming you back again at Duke Direct Menswear.
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase and the service.
We look forward to welcoming you back at Duke Direct Menswear.
A bit expensive, but worth it.
A bit expensive, but the only menswear shop I could find which offers a 56" waist with a 33" inside leg. The item seems of good quality. The material isn't lightweight, but should be robust. I just whish they sold a pinstripe version!
13 June 2025
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase. Unfortunately it is not something we offer at the moment, but I have passed on your request to the manufacturer. You never know, with enough requests it may be something they look at producing.
We look forward to welcoming you back at Duke Direct Menswear.
In Stock
Only company I could get particular item I wanted. Others sold out or ceased stocking.
16 May 2025
Reply from Duke Direct Menswear
Thank you for your review. Happy to hear you were able to get the shorts you needed from our website. It’s one of our best sellers so we try to keep them in stock at all times.
We look forward to welcoming you back at Duke Direct Menswear.
Thank you.
Would use again
Easy to order and a good selection of clothing in big sizes
There was a problem with one item that I ordered, I received an email before dispatch with alternatives, that was dealt with efficiently. I received my order a few days later. Great quality and good customer service.
21 May 2025
Reply from Duke Direct Menswear
Thank you for your review and for being so understanding with a replacement item. So pleased to hear you were happy with your purchase and the service.
We look forward to welcoming you back at Duke Direct Menswear.
Professional and friendly service
Professional and friendly service, great quality clothing and affordable prices
16 May 2025
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase and the service.
We look forward to welcoming you back at Duke Direct Menswear.
Reply from Duke Direct Menswear
Thank you for your review. We hope to welcome you back at Duke Direct Menswear.
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase and the service.
We appreciate your custom and look forward to welcoming you back at Duke Direct Menswear.
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase and our service. Always happy to help.
We appreciate your custom and look forward to welcoming you back at Duke Direct Menswear.
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase.
We appreciate your custom and look forward to welcoming you back at Duke Direct Menswear.
Great product and good value for money
14 April 2025
Reply from Duke Direct Menswear
Thank you for your review. So pleased to hear you were happy with your purchase.
We appreciate your custom and look forward to welcoming you back at Duke Direct Menswear.
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