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DriveTime Car Sales - Laurel Reviews 23

TrustScore 4.5 out of 5

4.4

3530 Laurel Fort Meade Rd, 20724 Laurel, MD, US


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See what reviewers are saying

Rated 5 out of 5 stars

This was the most painless car buy. The sales guy was super helpful and made sure I understand everything. He even included the gap insurance and had that wrapped up in the price. There was no waiting... See more

Rated 5 out of 5 stars

What made my experience nice, was that everyone was so very helpful. I had avery good conversation with the manager. They were very patient with me. So I would recommend this location to all my friend... See more

Company replied

Rated 5 out of 5 stars

I really pleasured with customer and very patiently!! I recommend you go to drivetime and costumer be happy to help with theirs people and quick get a car

Rated 5 out of 5 stars

All of the staff were wonderful from the beginning to the end. I will refer other friends, and buy from them again. Sonya Johnson

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Laurel

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3530 Laurel Fort Meade Rd, 20724, Laurel, MD, United States

  • 13015434123
Promotion box for DriveTime Car Sales - Laurel

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Shop every car with your personalized terms!

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This was the most painless car buy

This was the most painless car buy. The sales guy was super helpful and made sure I understand everything. He even included the gap insurance and had that wrapped up in the price. There was no waiting for lenders, everything was processed before I even arrived. I can’t believe they were able to work with me despite my credit not being the best. Shoutout to Drivetime for being transparent about their business practices.

16 May 2026
Rated 5 out of 5 stars

All of the staff were wonderful from…

All of the staff were wonderful from the beginning to the end. I will refer other friends, and buy from them again.
Sonya Johnson

7 February 2026
DriveTime Car Sales - Laurel logo

Reply from DriveTime Car Sales - Laurel

Thank you so much for your kind words, Sonya. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

What made my experience nice

What made my experience nice, was that everyone was so very helpful. I had avery good conversation with the manager. They were very patient with me. So I would recommend this location to all my friends,who is looking for a new car. Thanks Drive Time

21 December 2025
DriveTime Car Sales - Laurel logo

Reply from DriveTime Car Sales - Laurel

Hello Ina Sales, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Jason

Jason , Travis, & Ms Kiana were exceptional throughout the entire by drivetime process. I am more than excited more than excited to have purchase a vehicle with them and it excites me to be walking out of the dealership with my new vehicle. Thank you all. Shop with Drive Time !!!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Steve did a great job

Steve did a great job! Easy process. I never thought I could walk away with a vehicle. He was very nice as well!

13 September 2025
Unprompted review
DriveTime Car Sales - Laurel logo

Reply from DriveTime Car Sales - Laurel

Thank you for taking the time to share your DriveTime experience, Megan. We love to hear that Steve provided a great car-buying experience for you at our Laurel DriveTime!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Steve Ayeni was very courteous and…

Steve Ayeni was very courteous and professional! Easily the quickest car buying experience ever!

12 September 2025
Unprompted review
DriveTime Car Sales - Laurel logo

Reply from DriveTime Car Sales - Laurel

Hello Desiree Mills, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

My experience was smooth and everything…

My experience was smooth and everything was explained. Steve helped me and made the process very easy for me

6 September 2025
Unprompted review
DriveTime Car Sales - Laurel logo

Reply from DriveTime Car Sales - Laurel

Hello Ronnell, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient service

1 September 2025
DriveTime Car Sales - Laurel logo

Reply from DriveTime Car Sales - Laurel

Hello Natura Nembhard Jones, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 1 out of 5 stars

Worse car I ever purchased

It was easy and fast to get approved, but the very NEXT DAY after I purchased the car the CHECK ENGINE LIGHT came on. I only had this car for 8 days and already been to two different mechanics to address the issue and still at day 8 the CHECK ENGINE LIGHT is still on… there is no way that drivetime wasn’t aware of this issue. They are definitely selling people LEMONS… I DO NOT RECOMMEND.. please take my advice

14 March 2025
Unprompted review
DriveTime Car Sales - Laurel logo

Reply from DriveTime Car Sales - Laurel

Thank you for leaving your review, .Joni Miles We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 2 out of 5 stars

I wasn't impressed.

My salesperson needs anger management, and the vehicle is trash. I should have gone somewhere else.

The convenience of Drivetime is great, but the cars they sell are raggedy.

7 March 2025
Unprompted review
DriveTime Car Sales - Laurel logo

Reply from DriveTime Car Sales - Laurel

Thank you for providing us with your feedback regarding your experience with our Laurel location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. All of our pre-owned cars are mechanically inspected prior to being placed on lots and backed by a 30-day/1,500-mile Limited Warranty. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 1 out of 5 stars

If I could give a lower star I would

If I could give a lower star I would, I was sold a car that appeared to have no issues and 3 days later the check engine light and oil change light came on. I took the car to get a diagnostic and was told by jiffy lube the car had an oil leak, a messed up catalytic converter and a bunch of code’s coming up. I spoke with the dealership and they said they were unaware, of course I was able to return the car to receive my money back per the return policy. But I cannot believe my experience went that way.

30 March 2024
Unprompted review
DriveTime Car Sales - Laurel logo

Reply from DriveTime Car Sales - Laurel

Thank you for leaving your review, Tyler. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

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