Quick on everything, answering the phone, picking up, releasing the car, paperwork and drop off. All round great experience, Daniel was so efficient and friendly.
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I called ahead to let them know I’d be late!! The employee said that wasn’t a problem. When I arrived, they first tried to talk me into buying insurance, and at the very last minute, a rude employee t... See more
Company replied
Daniel at Glasgow Airport went above and beyond to help me! At what was a very stressful time for me he was understanding and kind.
Easy pickup, very relaxed checkout, clear instructions and no hassle. Had a bus to pick up and take back to the airport that ran like clockwork. Would use again in Glasgow!
Company details
About Drivalia UK - GLASGOW AIRPORT
Written by the company
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contact info
35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, United Kingdom
- 0141 611 7100
3.6
Average
456 reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Absolutely disgusting service and…
Absolutely disgusting service and scammer behaviour. Got there was told they only take credit card, what company doesnt accept debit card? Then told my friend couldn't pay on her credit card for me, it had to be in my name, wouldnt accept any other payment, then refused to refund £90 deposit, seems this is a loophole they count on to scam people, as well as the man at counter being extremely rude and vile. Enterprise is just next door, go there instead.
12 December 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Easy to check in and very quick…
Easy to check in and very quick service. Dan was extremely helpful and friendly. Definitely recommend to anyone looking to hire a car!
5 December 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Smooth pick up
Smooth pick up. Insurance options clearly set out and explained but with no pressure. Thanks to Graham, @Glasgow Airport
8 December 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Harry was awesome
3 December 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Glasgow airport- Gary was fantastic
Glasgow airport- Gary was fantastic. Very helpful. Can do attitude and any issues he was able to offer alternatives and support. Great guys. Would come back solely for the service Gary provided.
Jess & Rich
1 December 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very good service by Daniel
30 November 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service from Daniel
29 November 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Just dreadful
Rude unhelpful staff who threatened “I’m not going to give you the car then” when I queried the charges, we got different car to what was booked, had to pay unexpected charges on pick up, including a massive £1500 deposit which took a long time to be returned, no signage on drop off and I was instructed to move the car from one side of a line to the other before they would process return. Overall the least pleasant car hire company I have ever had the misfortune of dealing with. Avoid, even if it means paying a few pounds more, you will regret using these cowboys.
31 October 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
I cannot recommend them sadly
I cannot recommend them sadly. I cannot really undersatnd why a car hire firm requires so much personal, sensitive information to hire. You'll need a passport, driving license, a credit card (only in the drivers name) and then a bill dated very close to the time of hiring and then the dvla drivers code. If you'd like to provide all of that and also be in Paisley.....rather than hire at Glasgow airport I'd hire from these people. Conversely other car hire firms require a drivers license and the DVLA code and that's it. The credit card can be in another person's name, great if you use one card for both of you and only one of you is the driver. This is much more convenient and the staff are pleasant and helpful. Well worth paying for. It's a hard swerve from me.
27 November 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Terrible attitude and service from this…
Terrible attitude and service from this company. Tried to charge triple the price when I arrived to pick the car up and refused to give me a car at the agreed cost. Would strongly recommend staying away from them. The bad apple of the bunch. They are nowhere near the airport either. Ended up using Europcar at the airport who were very helpful and honest.
25 November 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Very efficient collection from Glasgow…
Very efficient collection from Glasgow Airport to the car hire desk.
Nice clean car provided with a smooth check in procedure.
Returning the car was a breeze and the transfer back to the airport by our driver Connor was quick and included some welcome friendly conversation.
Will definitely use Drivalia for our next trip.
24 November 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very good, nice car, good lift to airport
Very easy process. Pick up and drop (by Connor - shout out to him) was very efficient and the driver was friendly and drove safe. The car was very clean and was fine. Had to pay a large safety deposit, will update review if it is not promptly returned.
24 November 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service from start to finish and…
Great service from start to finish and Gary was very professional, would highly recommend.
24 November 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia Glasgow Absolutely shocking
Absolutely shocking . Arrived 1 hour late after flying in from Australia via Dubai. I had prepaid for the small car, they told me that they gave it away due to me being 1 hour late, Said they would have to give me an upgrade at another 700 pound cost. Left there and went to Enterprise hired another car for 300 pounds, a typical Drivalia ploy, please people do not hire from the from Drivalia or go through Booking .com, The manager Peter Kerr is an ignorant little man along with all office staff.
29 October 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
NEVER, EVER USE THIS COMPANY
Less than one star if we could! Total lack of cooperation/support after leaving us in the lurch without an appropriate vehicle with less than one day's notice. Following the agent's advice, we used a smaller car for less than one day while searching for the vehicle we needed for our large family. Then after returning home, they refused to issue a pro-rated refund for the 6 unused days. Six months later and still no satisfaction. Case is now closed by their customer "service" agents. Have never had such a dissatisfying experience renting a car.
16 May 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Connor Robbie and Harry all very…
Connor Robbie and Harry all very helpful!
19 November 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Drivalia continues its policy of…
Drivalia continues its policy of ignoring complaints and being hard to reach
Refer my earlier correspondence on October 21 referencing a complaint from a hire on July 23 where fault has been admitted by Drivalia ( yes we did rent you a car without an oil cap being fitted) compensation was offered and accepted and nothing has been heard from them since ! Do not trust them the prices look great but the heartache and inconvenience goes on for ever ,because they don’t answer phones or emails nor do they compensate when they say that they will
23 July 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Conner was excellent
Conner was excellent, a great experience again with drivalia
17 November 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
First visit
Overall the process ie check in and check out was relatively simple. Price of a van compared to Arnold Clark or Enterprise is a bargain.
Was a bit surprised to say the least that the medium van which we specifically booked, was extended by the customer before us so we were given a long wheel base version.
I was then informed that in addition to needing fuel, it desperately required AdBlue. No problem on the fuel side, guess you expect that but not 2 top ups.
MPG on this diesel was absolutely awful. That said Drivalia are a valid and legit player for car and van hire in Glasgow.
16 November 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
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