Quick on everything, answering the phone, picking up, releasing the car, paperwork and drop off. All round great experience, Daniel was so efficient and friendly.
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I called ahead to let them know I’d be late!! The employee said that wasn’t a problem. When I arrived, they first tried to talk me into buying insurance, and at the very last minute, a rude employee t... See more
Company replied
Daniel at Glasgow Airport went above and beyond to help me! At what was a very stressful time for me he was understanding and kind.
Easy pickup, very relaxed checkout, clear instructions and no hassle. Had a bus to pick up and take back to the airport that ran like clockwork. Would use again in Glasgow!
Company details
About Drivalia UK - GLASGOW AIRPORT
Written by the company
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contact info
35 McFarlane Street, Paisley, PA3 1SA, GLASGOW, SCOTLAND, United Kingdom
- 0141 611 7100
3.6
Average
456 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Connor at Glasgow office very…
Connor at Glasgow office very professional friendly service
8 June 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service from Daniel!
Daniel provided excellent service, explained everything In detail. Fab experience all round experience.
6 June 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Good car at a good price
Good car at a good price. Helpful staff. Thanks Robbie.
30 May 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Beware hidden charges.
We hired a car from Glasgow for 7 days but only used it for 6 days.
Great car almost new and great service.
The price was very competitive for the period and we were pleased
However when we took the car back we were charged an additional £60 (more than the hire fee) because we took the car in the Oban to Mull ferry.
This is frankly daylight robbery and I am disgusted. Most of the highlands of Scotland is only accessible by ferry so it is clearly a scam to increase profits. I cannot see any justification for this charge whatsoever.
9 May 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Rented a car from Drivalia Glasgow…
Rented a car from Drivalia Glasgow Airport, for 9.30pm. They operate a shuttle to their off site location which you call for a pickup. When I called I spent 20 minutes on hold, then got an uber to their site, which was closed. With no car to take me to our destination I organised accommodation in Glasgow for the night, then called six times in the morning, spent a lot of time on hold but they didn’t pick up. When I did arrive at the rental site they had no cars available. There were three other people in the same position as me. They have not given a refund.
22 May 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Daniel was great and super prompt and…
Daniel was great and super prompt and efficient. Really helped with the process and getting me the right car!
22 May 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Daniel was a great help and is…
Daniel was a great help and is fantastic at his job!
21 May 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The company is the worse company I have ever worked with.
This was the worse company I have ever worked with in terms of renting a car.
They gave me a car which had faults and above that they were not friendly at all, based on my experience with racism, I was not happy at all.
I will never rent a car from them again and will never ever have anything to do with them.
My friends who were with me at the time were disgusted with their behaviour.
31 December 2025
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Very Poor Customer Service at Drivalia.
I waited one hour to be picked up at Glasgow Airport. Then another one hour to check in at the depot for the car. Then was told my insurance was no good and I needed to pay another £186 for the 4 days to give "Peace of Mind".
Then showed to a Hyundai Saloon instead of the MG SUV ordered and paid for.
15 minutes after I left depot and on the Motorway the cars rear bumper came loose. I left the Motorway and called the Recovery service who said it would be at least 4 hours to get to me so I called AA on my own account. Who patched the car up and I went home to find that I could not lock the car as the key fob battery had expired and the offside rear door handle fell off.
Next Day I drove the car back very carefully to Drivalia depot at the airport who told me no cars available and I had to drive the faulty car to another depot some 15 miles away.
I went to 2nd Depot and was now given a Renault Zoe another downgrade. I asked for a rebate and told not possible as this was not Drivalia's fault that the car had broken down. I pointed out it was certainly not mine.
I asked to return the car as it was not fit for purpose as too small for Pax and Golf Clubs for my weekend away. However they said not possible so it sat in my drive for the next 4 days.
I paid £320 and only drove 24 miles from airport to home and back again.
I flew home for a weekend's golf with friends and was unable to go because of Drivalia. NEVER AGAIN
14 May 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Great experience all round
Great experience all round. Easy shuttle pickup from Glasgow airport, and quick to provide my fully charged EV when I got to the office. Car was in good condition and a great price. Easy return, and quick shuttle back to the airport. Highly recommend, and Connor was especially great.
15 May 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I been trying to email and call the…
I been trying to email and call the glasgow office but neither email or phone can't be reached .
We paid top insurance of 370 stg and 1 stg to cover everything possible including fines .
Returned the car as agreed level ...surprisingly after 8 wks they tired to withdraw 60euros from my revolut account without explanation.
I'm still interested to see why but no email no customer care phone worked .
The Glasgow office phone works but nobody cares to answer .
I am waiting for drivalia glasgow to contact me
Regards alb
8 May 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Never ever use this company
Never ever use this company. Please I implore you DO NOT USE. Booked for 10am pickup; unavailable until 1pm. Can’t get through to anyone in customer services, and when we did they were dismissive. Disgraceful. Avoid avoid avoid.
2 May 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Was told the Axa Insurance wouldnt cover
Was told the Axa Insurance wouldnt cover. Then put me in a position of having to pay £160 for their own insurance. I inspected the car which was full of scratches and was told its a hire car. The brake pads needed replacing at the rear, and the service light was on. rear left tyre was below the legal tread requirement.
First and last time i would use period!
20 March 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Straight forward car hire
I have used this car hire company a few times and found it straight forward and the staff (Daniel) super helpful and pleasant to deal with.
The shuttle service from the airport only takes a few minutes, I was worried this might delay my pick up but it takes no time at all.
15 April 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Robbie was brilliant
Robbie was brilliant, got us from the air port swiftly and had a great conversation with him. Will be using again
14 April 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The guys at Drivalia Daniel and Graham…
The guys at Drivalia Daniel and Graham (the dream team) of Drivalia.. absolutely brilliant customer service as always.. use these guys all the time and they never fail to impress x
14 April 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very good service provided by Harry
20 March 2026
Unprompted review
Reply from Drivalia UK - GLASGOW AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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