Driiveme UK Reviews 

110
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making interactions pleasant and informative. People frequently highlight the excellent service and smooth user experience, noting how easy the entire process is from start to finish. Reviewers appreciate the clear communication and regular updates provided by the team, ensuring they are well-informed throughout. The delivery service is often highlighted for its efficiency and punctuality, with many consumers noting that drivers arrived on time and offered detailed explanations. This dedication contributes to a consistently positive overall experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, helpfulness, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting excellent communication... See more

Customer service

Customers had positive experiences with customer service, consistently praising the clear and friendly... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the entire transaction as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great overall service from Ceejay. He kept me updated the day before and on the day about his arrival time. On the day he did a thorough check of the car and walked me through the transaction details.... See more

Rated 5 out of 5 stars

Ceejay should be this Company's shop window what a delightful man. Polite, exemplary manners I enjoyed his company immensely. He was so thorough and so helpful and knowledgeable. Whatever Ceejay is b... See more

Rated 5 out of 5 stars

Ceejay collected our car today and was a pleasure to deal with even in the howling wind and rain! He made the process so easy, was very professional and informative. Great guy and a credit to ‘Drive... See more

Rated 5 out of 5 stars

Tesla Delivery By Micheal G. Michael provided a first class experience from start to finish. Kept me updated via text and phone call. Worked his timings around my preferences and was friendly and p... See more


Company details

  1. Transportation Service

Written by the company

DriiveMe are Europe's leading driven vehicle movements platform with over 3,500 registered UK drivers and full national coverage. Our fully digital platform & driver app are simple to use, efficient and accessible with live real time updates and tracking. DriiveMe can accommodate any bespoke requirements tailored to each individual client’s needs from booking, job listing and vehicle appraisals through to delivery and invoicing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(110)

87 reviews in the last 12 months

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Rated 1 out of 5 stars

OMG just don't use these clowns don't drive for them don't use them at all.

Never agree to drive for these fools as a driver. The app you are supposed to use doesn't work. Struggled for 2.5 hours trying to get the pictures to load. Phoned for help told to keep trying AFTER 2 blooming hours. Won't get paid. Although did everything I could to try to get pictures to load. So I've lost £55 getting to the job. Whole day wasted. You just get some idiot on the phone totally clueless. Charge customers £200 for a inspection from me. Never inspected a car in my life. Rip off the dealers because they send people with zero training. Steer well clear of these scammers. Then when I deliver the car I have to face some idiot with small man syndrome complaining that I haven't picked up that the off side wing has been filled with filler. I am taking them to court to get my £55 expenses back.

10 September 2024
Unprompted review
Rated 1 out of 5 stars

How can you make a living doing this?

How can you make a living doing this?
Just registered and on average jobs getting less than 50p per mile.
Add your rail fare home...
Just looked at a job from Norwich to Winsford pay £111.5 hours there starting approx 9 so be there at 2. Get to station fare home at 3 cost £65 =£46 for s 12 hour day = £4 per hour.ps that does not include getting to the station so if you cannot walk its a taxi.!!

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Driiveme UK


Driiveme UK
Reviews - 50000
TrustScore -50000 out of 5

VERIFIED COMPANY WHAT A JOKE LOL VERIFIED REALLY????

In the Transportation service category

This is definitely and potentially the worst company I have ever worked for in my forty three years of living. Definitely the worst experience I have ever had as a human being. This company is an absolute joke. I wonder why people even rate them this company deserves a minus one million score if there is a score like that -1,000,000 in my opinion.

The company is lucky to get two days work out of me lol wouldn't even get out of bed for this you get more money flipping burgers in macdonalds.

I start my first job with this company two days ago the 26th of March, 2024 I see the documents provided lol you can't even read it cos it doesn't load then the penalties they have is ridiculous they penalised for everything lol they make you pick up a car from a customer to take it to a dealership with a non functioning app then when you tell them the app doesn't work they say you are the only driver saying that lol IT team I'd remote with clowns that can't speak English phone doesn't work when you call no one picks up then the manager calls you to take pictures in the rain lol with a freaking app that doesn't work no common sense how can you take pictures of a car in the rain when first the visibility will be non existent then your health is at risk lol cos you are taking pictures in the rain lol jokes isn't it practical to take pictures in sunlight where you can see images clearly lol jokes wait for the rain to subside before taking pictures or better still get the dodgy app to work.

WHAT AN ABSOLUTE JOKE.

Management shouting at staff to get work done modern day slavery lol then they make you travel back from destinations at your own expense lol I was earning 2 pound an hour after leaving my house in Birmingham to go to a customer in Coventry 10 pounds travel costs then put 40 pounds diesel in the tank of the customers vehicle at your own expense then ticket back from Cardiff lol 60 quid still waiting to receive my payment of 100 pounds for the job meaning I went to work to earn -10pounds I could have made more money sleeping lol jokes.

Potentially the worst experience I have ever had with any company ever.

The whole process has been an absolute massive nightmare and i hope people run away from this company after reafing my review dont ever choose to work for this company or use this company for anything they treat human beings worse than dogs because the way they talk or lack thereof to their customers and drivers is absolutely and utterly atrocious and absolutely disgusting. I am not one to write reviews, in fact this is the first review in a long time but yesterdays experience of dealing with a pathetic manager who has no human feeling or staff who work remotely who are a joke.

I am so happy my account got blocked after I tried to tell them I needed technical help with fixing their app so i could consider working for them maybe once a month if that lol I was thinking of doing shorter journeys lol 1 hour if that more fool me you leave your house at 6am to get back home at 11pm lol to earn zilch no mate thats a joke i coulf have better off going to cardiff on a sight seeing tour myself and not for work.

I've ever left but i needed to warn people off using this pathetic excuse of a company.

27 March 2024
Unprompted review
Rated 1 out of 5 stars

Potentially the worst experience I have…

Potentially the worst experience I have ever had with any company ever.
I sold my car via Motorway (who themselves have been very easy to deal with despite some miscommunication)
Driiveme were selected and the collection company, I had a date and a time given to me by motorway of the 12/03 from 9am-2pm. The day came and I had not received any communication from Driiveme. I contacted motorway and they were unable to get hold of anyone so I took it upon myself to try and I also could not get through to anyone at all. 2:30pm came around and I got an email from driiveme stating "We have provisionally booked this for the 15/03. A lot of back and forth later with Motorway, I was booked for the 22/03, I emailed Driiveme at 5:30pm on the 21/03 asking for confirmation of the booking as they said I would get this, I got a reply back at 6pm stating "we are still working on confirming this" With the collection being booked for the 22/03 (today) I hold absolutely no hope that this is going to take place as I still have not received any communication today or a timeslot or absolutely anything from them. The whole process has been an such a massive nightmare and i hope Motorway choose to not use this company anymore because the way they talk or lack thereof, to their customers is disgusting. I am not one to write reviews, in fact this is the first I've ever left but i needed to warn people off using this pathetic excuse of a company.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

First Class Car Delivery

The car I had purchased was delivered by Vassem he was very professional and helpful kept me informed of his arrival time. I am very pleased with the service excellent.

28 September 2023
Unprompted review
Rated 1 out of 5 stars

MODERN SLAVERY

MODERN SLAVERY
MODERN SLAVERY!
If a manager who is on charge of the bookings wants to communicate then I have evidence of jobs I did bid on and got offered cheaper price than others who got accepted by higher offers! Absolutely disgusting responses when they offer you a job of 360 miles by £145 what a Con! They do this to put you off which means they are not interested in you having the job! I got told on some jobs that it’s only £60 for now! And it’s 170 miles! After half an hour the job is gone! Do you think someone will take this job for £60? Hell no! But they just don’t give it to you! It can be discrimination! A lot of story with those toxic people who are working here. Absolutely disgusting! Full of diseases and bad life they live in! Believe every word I say! The screenshots will be trend on social media soon after being treated like a slave to do a SLAVERY JOB

25 September 2023
Unprompted review
Driiveme UK logo

Reply from Driiveme UK

We have attempted to contact yourself further to better understand your issue and what it is concerning.
As well as to review any screenshots that you have taken, which would enable a full and thorough investigation.

However we have sadly had no response and have been unable to advise regarding your specific review.

We can assure you that we are NOT participating in any form of slavery.
There is NO discrimination with regards to who can work with us or who we accept offers from.

You are free to pick/choose which ever job you wish to complete at an agreed price.
We are always open to negotiation and will advise accordingly of the prices that are acceptable.
We are able to be contacted via telephone, email or the instant messaging software that we utilise, where you are able to discuss any job you are interested in with ourselves.
You can also offer on specific jobs through our companion app and/or website.

Job pay is on a sliding scale by client, with movements over a longer distance or are more urgent, having higher prices.
We have an industry leading and generous abort/cancellation policy and will always assist drivers with any/all queries.

We will endeavour to discuss all offers but sadly due to the volume of movements and interested drivers, we may not be able to do so. A movement may also be booked by an alternative driver whilst you are discussing with ourselves.
This is the nature of our platform and reduces any potential nepotism/cronyism between drivers and driiveme staff.

We would like to discuss your individual issues further, please contact us - operations@driiveme.co.uk

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