Matt Blackman was very helpful and responsive throughout. He was welcoming from the moment we visited the showroom and took the time to answer all my questions, which made it easy to feel confident in... See more
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See what reviewers are saying
A heartfelt thank you to everyone, and especially Agnieszka, for looking after us so wonderfully for nearly 15 years. ❤️ We’ve always felt valued and cared for, and we’re so grateful for the tr... See more
The service I received from Drift bridge Audi was brilliant from the initial enquiry to collection. I bought my car at a distance so had to rely on the sales staff for an accurate description of the v... See more
Overall a positive experience and I would recommend them. However, a few points: 1. Car not prepared to standard expected. Only after reaching home noticed a large stain on right side bumper and a... See more
Company details
Written by the company
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Contact info
Reigate Road, KT17 3LA, Epsom, Surrey, United Kingdom
- 01737 300985
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Terrible experience.
Terrible experience.
I was blatantly lied to about my oil service.
Price was more than anywhere else in the country.
Then I was told it was agreed before they began the work and they had documentation to prove this. Which was a lie.

Reply from Drift Bridge Group - Audi Approved Epsom

Reply from Drift Bridge Group - Audi Approved Epsom
The whole process was excellent
The whole process was excellent. Extremely pleased with the service.

Reply from Drift Bridge Group - Audi Approved Epsom

Reply from Drift Bridge Group - Audi Approved Epsom
Excellent service from Rita and Lorenz…
Excellent service from Rita and Lorenz who helped me sell my car and found me a brilliant Audi Approved used car which I really like!

Reply from Drift Bridge Group - Audi Approved Epsom
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