Drift Bridge Group - Audi Approved Epsom Reviews 

I had a great experience. All the staff were amazing

Matt Blackman was very helpful and responsive throughout. He was welcoming from the moment we visited the showroom and took the time to answer all my questions, which made it easy to feel confident in my decision on the Audi A3. The whole experience with Drift Bridge Audi Epsom was seamless and straightforward. I’d happily deal with Matt and the team again and would certainly recommend them to others.

The service I received from Drift bridge Audi was brilliant from the initial enquiry to collection. I bought my car at a distance so had to rely on the sales staff for an accurate description of the vehicle condition and I must say I wasn’t disappointed. The sales person went over and above to deliver a smooth buying experience.

A heartfelt thank you to everyone, and especially Agnieszka, for looking after us so wonderfully for nearly 15 years. ❤️

We’ve always felt valued and cared for, and we’re so grateful for the trust, friendship and fantastic service you’ve given us over the years.

Here’s to many more happy years and miles together! 🚗❤️

With lots of love and warmest wishes from us both. xx

Fabulous experience. Aggie was amazing. Informed, patient and found us the perfect solution. Recommended highly!

Good customer service and very professional.

Friendly professional service

Excellent service from Matt at Epsom Audi. Would highly recommend and very happy with the car.

Salesman well informed, friendly and gave sensible information and advice.

Great service and experience with Agi, who was extremely friendly, helpful and accommodating. We couldn’t be happier buying from her and with our new car. Sen & Sal

The team were very helpful and made the our experience buying from them a pleasure thanks to Jason in the sales team

Overall a positive experience and I would recommend them. However, a few points:
1. Car not prepared to standard expected. Only after reaching home noticed a large stain on right side bumper and a stain on front passenger seat. Also an uncomfortable creaking noise on driving that ought to have been attended too. I simply assumed an authorised seller would bring car up to standard.
2. Almost an hour delay because their account didn't receive funds despite being cleared from our bank.
That said, they were friendly and willing to attend to any queries we had. They also didn't apply any pressure on us.

Professional service throughout. Great buying experience. Knowledgeable staff who are friendly and approachable. Continuity of care from first meeting,test drive,and collection of vehicle.

Stela is a fantastic sales person. She answered all my questions about the car and her explanation of the purchase options and add ons was clear.
On the day of collecting the car, there was something that I was unsure about and Stela took her time to explain it to me. She also helped to set up the Audi App as there were issues with it.
I am happy with the customer service that I received at Audi Epsom.

Efficient, professional,all well organised, easy purchase and delivery.

We swapped a Q5 Vorsprung for an e-tron 50 Technik. We are happy with the newer car though I do miss some of the bells and whistles that the Q5 had.

Approved used TT was thoroughly sorted and in beautiful condition. A real gem with all the desired options. The purchase experience was easy, paperless, and efficient. This was my 37th car, 4th TT (3 from Drift Bridge). Clearly they are earning my repeat business.

It was my first time purchasing a car, I couldn’t have asked for a better sales person to help me than Nick Bays! He was extremely informative about the car and the finance options available. Highly recommend visiting and booking a test drive with Nick!

I recently part-exchanged my Audi A3 for an Audi Q3 at Drift Bridge, and the overall customer experience from start to finish was excellent. Matt and Stela were my contacts and both were friendly, efficient and professional at all times. Thanks Matt & Stela !

Bought a 5 year old Q5. Impeccable condition. Greeted with a smile by Jodie at the front of office. I was dealing with Stela,who was so lovely and professional.
Sorted out a slight problem for me and kept me updated via her personal mobile phone. Top class