Absolute perfection – the most comfortable single bed I’ve ever owned! I recently purchased a single bed from Dreams, and I could not be happier with my choice! this completely exceeded my expectati... See more
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Jagoda the Dreams representitive was excellant in dealing with our purchase.She explained everything in detail about the product and allowed us to sample the products.The Dreams company have a system... See more
Great customer service from the moment we walked into the store through to our purchase of the bed .
from minute you walk in the door help was at hand but in the background not hounding you ,letting you look and try at leisure,knowing you could ask questions and get answers if needed. .through to hel... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
59 Chapel Road, BN11 1HR, Worthing, United Kingdom
- 01903337049
4.9
Excellent
107 reviews
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Very helpful and polite shop staff in…
Very helpful and polite shop staff in your Worthing store.
18 January 2025
Great service
Great shop service. Delivered quickly and on time. Bed extremely comfortable. 2 very happy customers. Thank you. 👌
5 January 2025
Shop assistant was very helpful and…
Shop assistant was very helpful and friendly. Good choice of beds. Delivery was right on time, hassle free service from start to finish. 👍
8 November 2024
Great experience at Dreams, Worthing.
Purchased a ThermaPur mattress from the Worthing Dreams store. A fantastic experience from start to finish. Freya, the sales assistant who served me the three times I came to the store, knew everything there was to know on the subject of sleep, was incredibly accommodating of my family and I, and was consistently pleasant and helpful. A credit to the store. Thank you, Freya!
13 October 2024
My daughter loves her mattress next is…
My daughter loves her mattress next is the ottaman bed for her amazing staff in Worthing branch
27 October 2024
Great service with expert bed advice
We loved the computerized bed that we were able to try and discover what bed was right for us. We also had great service from the manager in Worthing.
19 October 2024
New matress.
Purchased a new mattress and the knowlegable and amiable member of staff (Lucy) who dealt with us explained everything about mattress materials and choices and made the in-store experience very pleasing.
The delivery drivers were very curteous despite having to carry a king size mattress up to the to the top floor of a block of flats.
Would be happy to buy from Dreams again when we get around replacing the base.
7 September 2024
Our 'Go To' store for beds for the past 20 years…
We've been a customer of Dreams Beds for almost 20 years and cannot fault the service or the quality of their bedding. Our in-store advisor Chazz was knowledgeable and understood what we wanted. We used the sleep analysis machine ( unique to Dreams I believe) to find the perfect range of mattresses to suit us. Again Chazz help us to decide on which ones were best suited to our needs and budget. The result is a wonderful nights sleep. Thank you Chazz and Dreams.
21 September 2024
Great job
Both in the shop and with the delivery I have had great service and advice.
5 stars all around.
7 September 2024
They listened to my needs
They listened to my needs. The bed wasn’t for myself, so everything was taken into account. The salesperson was very helpful and friendly.
4 September 2024
Unprompted review
Dreams Worthing
Dreams Worthing store were fantastic. Really knowledgable with every bed and a really positive experience. 10/10 would reccommend.
27 July 2024
Unprompted review
Excellent help and guidance on my…
Excellent help and guidance on my requirements.
8 July 2024
Unprompted review
Very helpful and professional staff and…
Very helpful and professional staff and a timely delivery
21 June 2024
My purchase of my bed was excellent
My purchase of my bed was excellent, because the mattress was very firm and extra comfortable.I had an extra special sleep because I felt as if l was floating on air .My mattress was recommended by a server called Freya, she made me try the sleep match , before I purchased my mattress.so I could decide which mattress is suitable.Freya was extremely helpful helping me choose my mattress of choice.She was very patient when I was deciding which bed to finally choose.Freya was a very at doing her job of discussing the options which are available to me. I would recommend that Freya is to be commended for doing a brilliant job of putting the customer at ease and making them feel comfortable to ask relevant questions which concern them.
31 May 2024
We found a very comfortable mattress to buy.
The salesperson was friendly, knowledgeable and helpful without being pushy. The Sleepmatch system was useful in identifying the type of mattress we needed. We found a very comfortable mattress to buy.
22 June 2024
Unprompted review
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