Really helpful staff in the Wimbledon store and awesome delivery team who tackled the loft stairs and put the bed together - super happy with our new bed and mattress
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See what reviewers are saying
The guys at Putney who sold us the bed were amazing , no hard sell and extremely knowledgeable about beds that met our requirements . The people who installed the bed were also fantastic. Total... See more
Excellent showroom in Wimbledon. Excellent pre-sales service in helping me shortlist the right mattress options, and eventually select my preferred one. Punctual, friendly and helpful delivery service... See more
Gobi and his team were fantastic. Very knowledgeable and helped us choose an excellent bed, mattress and pillows. Excellent service throughout and a very comfy bed that will last many years. Very Swee... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
21 Worple Road, SW19 4JS, Wimbledon, United Kingdom
- 02081263487
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my dream did not come true.
The Wimbledon dreams store was…
The Wimbledon dreams store was fantastic and told me everything I needed to know. It was my first time getting a mattress and they were really friendly and insightful. I definitely learnt a lot more than on the website
The staff were extremely friendly and…
The staff were extremely friendly and supportive. They ensured that I was fully informed with regards to the items I purchased.
My partner and I needed a new mattress…
My partner and I needed a new mattress and originally toyed with the idea of over of these new space age sounding mattresses from am online company but decided to try going to a shop where we could try some instead. Happy to report that we made the right call. There are so many more options in the shop than you'll find from mattress in a box online shops and you get to try lying form on them. You even get given a pillow in the shop to try with. In the end we opted for a completely different style of mattress than we thought we'd like. Plus you can trial run getting into bed and turning in the night to see how much your partner will notice.
A real highlight of shop store were the staff. I never thought they'd have so many knowledgeable people of the different mattress types and ranges. They were also super helpful with recommendations and even offered to let us try a variety of pillows to boot. And best of all, they were not pushy and reassured us that we can take our time testing as many mattresses as we like and even offered us tea. We ended up going back three times to try all the varieties and got chatting to the staff every time because they were so friendly.
TL;DR, I cannot recommend this place enough. Fantastic staff, great selection, you can try lots of types of mattress and you get to support your local high street.
I was helped by Javid who was friendly…
I was helped by Javid who was friendly and knowledgeable during my visit. He answered all of my questions and I would recommend the store for anyone wanting a new bed/mattress.
Great customer service
We had a great experience in Wimbledon Dreams. The assistant, Iancu, was very helpful. He informed us about the products we were interested in, and although we took our time and went back and forth with our decision, he was very patient and accommodating. We were pleased with our purchase and customer service. Highly recommend and huge thank you for Iancu- he was wonderful.
Gobi -
Gobi, who is part of the Dream Customer Service Team, was very welcoming from the onset. He showed us mattresses which would suit myself and my husband, and we ended up purchasing a good mattess. which we are very pleased with.
Excellent product and very professional…
Excellent product and very professional installers.
We will definitely order from them again
The bed l wanted had a price reduction…
The bed l wanted had a price reduction and the delivery was only a few days later. The company kept me well informed of it's progress and gave me a time slot that was accurate, Well done DREAM'S
Excellent service at the Wimbledon…
Excellent service at the Wimbledon store when I wanted to discuss the type of mattress that I wanted.
Super service from shop and delivery…
Super service from shop and delivery men - very good value for bed. Lots of storage. Overall perfect.
Dreams live up to their name!
Exceptional service and range of products. Great experience with the sleep amazons to help find mattress options for my partner and I. Jacqueline in the Wimbledon store was amazing!
Jacqueline was lovely in the Dreams…
Jacqueline was lovely in the Dreams store in Wimbledon! Comfy bed, and fast delivery, even up two flights of stairs!
Very friendly staff
Very friendly staff. Very patient, no hard sales they just listened and answered any questions. Great team and a pleasure to deal with.
Ordered two double bed mattresses
Ordered two double bed mattresses. Pre-sales experience was great and we got to try multiple designs to choose our options. Delivery was fast and on time. Time will tell how good the products will be, but at this stage super pleased.
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