Great adjustable bed. Delivered on time by a professional team who assembled the bed and gave a full demonstration of how to use it. They spent time with me before starting to assemble and put the bed... See more
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Staff in store were super helpful, polite and not pushy. Everything was delivered as they said it would be and the delivery team were simply excellent. Bought everything in the sale….so all in all a g... See more
Great service. We went to the dreams mattress shop in Potters Bar. Lanre was very knowledgeable about the mattresses, bed frames & pillows. He was ever so patient with us going back and forth to diffe... See more
Jamiel was very friendly and very attentive. Second time coming into store and he was for the 2nd time very helpful. Also another colleague was helpful upon collection on 16.03.26 im afraid we didnt c... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
195 Darkes Lane, EN6 1BW, Potters Bar, United Kingdom
- 01707909373
4.8
Excellent
175 reviews
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The staff the where very helpful and…
The staff the where very helpful and the was trying to fined the best solution for as
6 September 2024
Brilliant service and fantastic product
From entering the store to the delivery of our day bed we had a brilliant customer service, it exceeded our expectations, and we were kept totally updated all through the process, will definitely use Dreams again
16 August 2024
Clear information on delivery.
Clear information on delivery.
Delivery drivers very polite and efficient.
Assembly of bed done quickly with no mess.
9 August 2024
Superb service from the Dreams delivery crew!
It's really good to be able to support a business with a showroom on our local High Street. We needed a new divan and chose one for a great price. It was delivered on time. Lewis and Neville, the delivery crew, were both absolutely superb - they could not have been a better representation of their company if they tried. Well done, Dreams!
25 July 2024
I've left one good review before about…
I've left one good review before about the staff in Potters Bar. But happy to leave another good review. I recommend a friend to Dreams Potters Bar, he's been looking for a bed for his daughter. He ended up purchasing two, one for his son too. He said what I said, staff were friendly, excellent and professional. What more can say about Dreams in Pottrrs Bar. 👌
27 July 2024
Everything from assistant in shop to…perfect assistance throughout
Everything from assistant in shop to delivery was smoothly done.
14 July 2024
Potters Bar staff were so helpful
Potters Bar staff were so helpful and professional- no hard sell and listened to our specifications.
29 June 2024
Unprompted review
Super
Super friendly staff super knowledgeable. I’ve now purchased a new bed frame from the store !
14 June 2024
Friendly & helpful staff
Friendly & helpful staff. Great range of products and availability.
22 June 2024
Unprompted review
Friendly and efficient in-store…
Friendly and efficient in-store service, good advice, prompt and courteous delivery team.
7 May 2024
Excellent beds and great customer…
Excellent beds and great customer service.
I would recommend these bed shop to anyone.
19 May 2024
Helpful and freindly
12 May 2024
The staff were great
The staff were great, despite working under difficult & noisy conditions. The bed arrived earlier than scheduled and the delivery guys were respectful and chatty too.
7 April 2024
Dreams made buying a mattress and bed a…
Dreams made buying a mattress and bed a stress free experience, love our new bed!
5 April 2024
Excellent service
21 March 2024
Very pleasant experience
Didn’t take awfully long to find a mattress I liked, very friendly colleague helped me, and it was a very clean quiet and generally pleasent atmosphere.
12 March 2024
Unprompted review
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