We were informed by the delivery drivers what time they would be here and they were on time. We moved our cars so they could unload our bed easier. They removed our old bed and mattress with minimal d... See more
Location
Switch locationUnit 2b, Lyme Green retail Park, Winnerton Way, SK11 0TB Macclesfield, GB
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See what reviewers are saying
Went instore to buy a new bed for the house. A great experience in the Macclesfield branch, the tempur soft is great. Problem is that we ended up buying a mattress that's too heavy for our ottoman. I... See more
I was helped with care, knowledge and information when selecting my new mattress. I was very pleased with the whole experience.
Stephen our perfect salesman. On last day of sale we decided to buy a new mattress. Stephen was always there to give information we needed but stepped back to give us time to decide on firmness of ma... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 2b, Lyme Green retail Park, Winnerton Way, SK11 0TB, Macclesfield, United Kingdom
- 01625817797
4.8
Excellent
90 reviews
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New bed and mattress for my 11year son…
New bed and mattress for my 11year son he loves them!
Store was great the sleepmatch machine helped narrow down my choice of mattress and store went out of thier way to let us try mattress ourselves and make our own decision .
Delivery team very professional kept me informed several times and arrived when they said they would.
4 January 2026
Bed arrived on time
Bed arrived on time, delivery staff were very good and efficient. Bed is very comfortable.
4 January 2026
Good service and very comfortable bed
All the staff were very pleasant, informative and helpful, from first going into the store to the 2 men who delivered my new bed and removed the old one. The bed is extremely comfortable.
2 January 2026
Very helpful staff in Macclesfield
Very helpful staff in Macclesfield. Lovely bed. Very happy with service and product.
28 November 2025
Fantastic service from Mary
Fantastic service from Mary. Highly recommend the experience.
24 November 2025
Unprompted review
two good blokes in store that both know…
two good blokes in store that both know what they are talking about, Richard and Steve did us proud, the correct mattress and not too pricey
8 November 2025
Very pleased
Very pleased. The guys were quick and efficient and careful manoeuvring into the bedroom. Bed is comfy and everything we hoped.
24 October 2025
Our first experience in Dreams.
The store is bright and spacious and has a wide range of mattresses from different suppliers. The staff were friendly and welcoming, quick to introduce the best process for us.
First we were asked our preferences then tested on their “digital profiler” which really helped to narrow down our mattress search..
We had a good discussion about our different (mr and mrs) needs and how best to resolve them. Felt under no pressure-was offered coffee and tea and had all purchase options explained to us.
Our new mattress will be delivered in about 4 weeks. Fantastic service really.
24 September 2025
Unprompted review
Helpful and attentive sales
Helpful and attentive sales staff who took their time to ensure that we selected the right product that suited us.
The sleep machine was a strange experience and I'm unsure of it made a difference, but it did narrow the search.
30 August 2025
Good experience with choosing a new…
Good experience with choosing a new mattress, the sales assistant was very helpful and gave good advice and the mattress is of good quality and comfortable
13 August 2025
Great customer service from the moment…
Great customer service from the moment we walked into the shop to the mattress being delivered.
25 July 2025
From start to finish 100.%
From start to finish. Excellent service in the shop , everything they said happened, excellent service from the delivery team . And a lovely comfortable bed. 100% to all the team involved and will highly recommend.
19 July 2025
Top service at Dreams!
Great experience from start to finish, friendly experienced staff were very helpful.
Highly recommend Dreams Macclesfield for your new bed! ⭐️⭐️⭐️⭐️⭐️
6 July 2025
Unprompted review
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