Dreams - Llandudno Reviews 

175
TrustScore 4.5 out of 5

4.7

Unit D3A1 Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB


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Rated 5 out of 5 stars

Julie was very helpful and informative. Gave us enough time to talk and discuss and try the different mattresses that were suggested from the sleep match. We were offered tea and coffee so we didn'... See more

Rated 5 out of 5 stars

Alex was so lovely! He spent time to explain our comfort levels, when through all the mattresses that would suit us and talked about all our options. Nothing was too much of a bother. We left very hap... See more

Rated 5 out of 5 stars

We bought our mattress from Dreams online, which turned out to be a big mistake. After contacting Dreams, they recommended that we visit our nearest store. When we arrived, we were assisted by Ju... See more

Rated 5 out of 5 stars

Over the years, I have bought bases, mattresses, and headboards from Perfect Dreams, and been absolutely delighted! Last week I had some beautiful bedroom drawers delivered, by the usual polite a... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit D3A1 Mostyn Champneys Retail Park, LL30 1RY, Llandudno, United Kingdom

  • 01492484067

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.7

All reviews

(175)

14,140 reviews in the last 12 months

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Rated 4 out of 5 stars

A really helpful bed salesman guided us…

A really helpful bed salesman guided us through the selection process for a new bed, including a somewhat gimmicky test measurement of our sleeping requirements. The bed, when it arrived, lived up to our expectations and the delivery men & fitters were again most helpful. My wife & I have so far (though it's early days) found the bed very comfortable to sleep on.

14 April 2026
Rated 5 out of 5 stars

Excellent quality products and fabulous staff.

Over the years, I have bought bases, mattresses, and headboards from Perfect Dreams, and been absolutely delighted!
Last week I had some beautiful bedroom drawers delivered, by the usual polite and helpful delivery guys.
I'm delighted with this recent purchase.
Donna and staff are absolutely fabulous, professional and always go that extra mile.
I would highly recommend this store and wouldnt go anywhere else.
Many thanks to you all.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

recently purchased a new bed and…

recently purchased a new bed and couldn’t be happier with the entire experience. From start to finish, the sales process was smooth and friendly — the staff were knowledgeable, patient, and helped me choose the perfect option without any pressure. 😊

Delivery was equally impressive. The team arrived right on time, handled everything with care, and even set the bed up quickly and efficiently. They were polite, professional, and made sure everything was exactly where I wanted it before leaving. 🚚

As for the quality, it exceeded my expectations. The bed feels sturdy, well-made, and incredibly comfortable. You can really tell that attention to detail went into the design and materials. I’ve been sleeping better since the first night! 🛏️✨

Overall, excellent service, fast delivery, and top-notch quality — I would highly recommend this company to anyone looking for a new bed.

12 April 2026
Rated 5 out of 5 stars

I highly recommend Dreams Llandudno

I highly recommend Dreams Llandudno. The service in store was really helpful, very professional and totally focussed on helping me make the right choice of mattress for me. Their sleep technology bed is clearly very helpful in the decision process. It worked, I have been delighted with my new mattress from day 1.
The delivery team were also very professional, took care manoeuvring the mattress upstairs and taking my old one away.

31 January 2026
Rated 5 out of 5 stars

Perfect

Went to the store in consecutive days. Day one, offered a beverage and lay one the sofa machine. Exceptional service.
Day two, knew which product I wanted but needed to test between the firmness. Lay on three beds, was left in peace after the staff asked if I needed assistance. Chose the product and received 2 free pillows.
Delivery arrived at the appointed slot and the mattress is exceptional.

7 April 2026
Rated 5 out of 5 stars

Very pleased with my new mattresvs

Very pleased with my new mattress. The 2 sales assistants I saw were most helpful and friendly. Went above and beyond in making sure I purchased the right product. We were in your shop for quite some time, they had lots of patience!

5 March 2026
Rated 4 out of 5 stars

The double bed base arrived on the…

The double bed base arrived on the arranged date. Carried upstairs and assembled by two very polite, competent chaps. All packaging removed.
The reason for only 4 stars not 5 is that I think the charge for this service is high. But as elderly customers who can't do these things ourselves, we had no choice and so we paid.

16 March 2026
Rated 5 out of 5 stars

Kevin dreams store

Kevin, the assistant who served us was us was extremely helpful and knowledgeable and didn’t pressure us into buying . He is an asset to to the company

13 March 2026
Unprompted review
Rated 5 out of 5 stars

We came into the store with an idea of…

We came into the store with an idea of what we wanted.
There were plenty of beds on display which is always a bonus.
The Sales team weren't pushy and following us round, they asked if we needed help which we didnt, but I did ask a couple of questions and they
answered them.
Once we had decided on a bed that suited us the process of buying, delivery etc was easy. Bonus points for the fact they offer a service putting it together as when it did come it took the guys 20 mins to put it together otherwise it would have been hours and an argument with my husband 😂

14 February 2026
Rated 5 out of 5 stars

Happy with the purchase

Happy with the purchase, it was nice not to have the pressures of a hard sale on. The sales advisers were just really helpful and friendly. Delivery was also very efficient.

8 February 2026

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