Absolutely love the new bed, exactly what we asked for in every way. Harry at the Gloucester store definately deserves a pay rise and was so friendly and efficient, have taken one star off as our free... See more
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At Dreams you will be guided from start to finish by their warm, welcoming and knowledgeable staff. The decision to purchase a new bed or mattress is a big one and you need to feel like your needs and... See more
Kevin in the Gloucester store was superb. After a difficult day being let down he found us a base, mattress and pillows all to be delivered in 8 days. The team who delivered and built the bed, 2 Cardi... See more
Shaun was extremely helpful in guiding us to choosing the right matress for us. He set us up on the test matress to asses what level of firmness would be correct for us. With this information we were... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
The Peel Centre, GL1 5SF, Gloucester, United Kingdom
- 01452 300008
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All the staff were so friendly and…
All the staff were so friendly and helpful as soon as I walked in and were very keen to show me all my options. Delivery was incredibly easy too and they took my existing mattress away.
Beds
Good beds and has speakers behind me so when i listen to faze rug i can hear him behind me aswile
The two delivery drivers were more than…
The two delivery drivers were more than polite, gave me clear instructions and ensured I understood before they left. They were delightful
You were immeadiately made to feel…
You were immeadiately made to feel welcombe and advised by knowledgeable staff
Spare bed purchase
Very helpful staff both in store and during delivery. I Would have no hesitation in buying from them again.
Gloucester Dreams!
From the team in the shop to the first night sleep a seemless process. Big praise to the Gloucester team who were fabulous and made an excellent cuppa and got us the exact mattress we needed.
Staff are very friendly and…
Staff are very friendly and knowledgeable. Delivery was quick and the drivers were also knowledgeable and friendly. Thank you
Good customer service.
Outstanding Service and Expertise at Dreams Gloucester
Outstanding Service and Expertise at Dreams Gloucester
I recently visited Dreams in Gloucester to purchase a new bed, and I couldn't be happier with the experience. From the moment I walked into the store, I was impressed by the friendly and knowledgeable staff.
Harry, the salesperson who assisted us, was exceptional. His expertise about the products was evident, and he patiently answered all our questions. He guided us through various bed options, explaining their features and benefits. Harry's passion for helping customers find the perfect bed was truly commendable.
Overall, Dreams Gloucester exceeded my expectations. If you're looking for a new bed, I highly recommend visiting this store. Ask for Harry – he'll make sure you find the ideal bed for your needs.
Lots of staff to help you
Amazing mattress
Amazing mattress. Great service from start to finish from dreams. I love my new mattress so comfortable and a great nights sleep at last.
We were very please with the quality of…
We were very please with the quality of service during our recent purchase. The store personnel were very friendly and helpful and the delivery men were more than professional with regards to transporting and assembling our new bed. Thank you so much for being so accommodation.
Good quality product
Timely delivery, quality of the bed frame is fantastic and good value for money - overall very happy with the purchase.
Thank you Jack
Attentive , informative staff who didn't rush us but explained everything to our complete satisfaction ensuring we purchased the product we wanted
All the staff were good but we must give special praise to Jack
Great choice
Lots of information and help given by the assistant to help us choose bed and mattress. Choice proved to be exactly what we needed.
We paid to have the bed assembled and were pleased that it only took 30 mins.
Great nights sleep now for us both.
Wow, go see Kevin!!
Wow, wow, wow!! Kevin!! What an asset to your store 🤩 We turned up 20 minutes before closing, we were not rushed, he made us feel relaxed. A truly amazing experience and knowledgeable service delivered by Kevin. So pleased with our purchase, thank you
Shaun was extremely helpful in guiding…
Shaun was extremely helpful in guiding us to choosing the right matress for us. He set us up on the test matress to asses what level of firmness would be correct for us. With this information we were able to test several different matresses to decide which one we liked the most. Shaun gave us all the help we could possibly need without any sales pressure. Overall the Gloucester store was very welcoming and all the staff were most helpful and friendly and we did notice smartly dressed they were and how clean and tidy the store was.
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