Dreams - Gloucester Reviews 332

Excellent ordering and delivery thanks to the staff.

The bed and mattress look very good in the bedroom and has proved to provide a good night's sleep

Hello Dreams,

Thank you for your advice and patience with us while choosing our new bed. So far we have no complaints and feel well rested and supported after a good night's sleep.
Thank you to your staff members who are top notch. We enjoyed our visit and bought what we think is the right bed for us. Very happy customers.
Kind regards,
Pierre and Jenni Erasmus

The store is right next door bensons beds. I am disabled and a motability scooter . 🛵 Bensons never made a move to come and open the door went down to dreams they come and helped with the door. They greeted us and then discussed what we were looking for . They said was the first thing was to put us on the sleep machine . Well it was so comfy I fell asleep. Well done . This gave us the type of mattress we needed. I didn’t want another memory foam one , so he showed us a lovely sprung one. We purchased these .The process was easy polite and we bought as welll mattress insurance,and an ultimate topper, and a mattress protector. He was so kind and polite they offered us a coffee. The whole process was lovely and I would recommend the shop in Gloucester to any one.The delivery was great and they helped put the mattress es in the bags and then they put the new mattresses on the bed . This was so kind and helpful again making the whole process nice and no stress.

The customer service is 💯
They are welcome and very honest.

The bed and mattress is comfy but the tempur pllows are hard and heavy cant use

Knowledgeable staff both in store and at delivery.
Care taken when delivering the mattress. They wore shoe protectors

Harry was very helpful and explained the proctor choosing the right mattress for us

I couldn't fault the service provided by the Gloucester team from start to finish when we purchased 2 beds. They were very professional, honest and extremely friendly and welcoming without being pushy to buy. A big thank you to the team and I would definitely recommend the Gloucester branch.

Got just what we wanted and it was delivered on time.

The eastern Avenue store in Gloucester was great, great service and very helpful staff. The delivery was done well and the people who delivered and set up the bed where very friendly and polite

Great quality beds and mattress although I strongly feel it’s overpriced. Excellent customer service and great staff to support you. Delivery and set was also prompt and good too

Very good service in both ordering the bed from the shop and delivery. Would recommend! 🙂

I liked the fact that there was no pressure sales. The sales assistant was very helpful and able to advise me on the best mattress for my needs. He made himself available for any help I may need.

The manager at Gloucester is exceptional, with a very customer centric attitude, and he has a good team.

The delivery people are equally friendly and helpful.

Great service at store and quick delivery and helpful delivery men

Delivery was great bed is fine

Good customer service

Good service

Great service great quality and good value. A very smooth experience.

Excellent service from ordering the beds to delivery and installation. Loving our new beds!