Dreams - Eastleigh Reviews 

241
TrustScore 5 out of 5

4.9

Chestnut Ave. Retail Park, SO53 3TF Eastleigh, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We popped into Eastleigh branch today and was met by Sam, very welcoming and knowledgeable of the products. Very thorough in his details of purchase and what happens next. He is an asset to the compan... See more

Rated 5 out of 5 stars

Lovely sales staff, very helpful and knowledgeable. Helped us select the best purchase for 2 single mattresses we were looking for.

Rated 5 out of 5 stars

Staff listened carefully to our questions and were knowledgeable with their replies. The whole process was comfortable

Rated 4 out of 5 stars

Visited your store in Chandler's Ford/Eastleigh. A very helpful member of staff showed me various beds to suit my needs. This enabled me to make an informed decision after discussing everything wi... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Chestnut Ave. Retail Park, SO53 3TF, Eastleigh, United Kingdom

  • 02380 614040

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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4.9

All reviews

(241)

14,501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dreams Eastleigh

Robert at Dreams Eastleigh has sold us a number of beds now over the years, he is great. So knowledgable, really friendly, not pushy, he even stayed late to talk us through different options etc. would thoroughly recommend!

6 September 2024
Rated 5 out of 5 stars

Recommending Dreams

The people at Dreams in Eastleigh were very attentive and answered all my questions thoroughly; kind and patient thank you David.
The dates for delivery and installation were my choice and this was carried out efficiently and politely.
So far the bed is v. comfortable.

30 August 2024
Rated 5 out of 5 stars

A service to Dream about

Excellent service from start to finish. The store assessed our needs, and based on their investigation, offered a selection of goods available. Once selected, a delivery date was chosen and the mattress was delivered on time and to the required bedroom

6 August 2024
Rated 5 out of 5 stars

Friendly team and good range of mattresses

The team were friendly and welcomed us to the store and after explaining the different types of mattresses they were happy to let us try them out without being pressured to buy. The store has a good range of matress types and different prices.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Yes, the girl who took my friend and I round was very helpful and knowledgeable about all the mattresses we were shown-which made it so much more easy to choose the right one for me-as an old saying goes "go to the top of the class and hand out the pencils" She was THAT helpful!!!

21 April 2024
Rated 5 out of 5 stars

Helpful sales advice…

So glad we went into the store to try out the different types of bed and mattress. We have found something that works really well for us. We are very pleased with our purchase.

30 March 2024

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