My Family is very Happy with the Quality of goods and specially the staff Agnes and David were very Helpful and kind to us. We bought king size Matress And one single also set of pillows. Whenever yo... See more
Location
Switch locationUnit 4B, Beckton Triangle Retail Park, E6 6LH Beckton, London, GB
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Aslam in the Beckton store was super helpful, he showed us lots of options for both the frame and mattress and we did the sleep assessment too which was fun! Very efficient in terms of options and del... See more
I had an absolutely brilliant experience at Dreams in Beckton, and that was entirely thanks to David. From the moment we arrived, he was friendly, patient, knowledgeable and genuinely intereste... See more
Had a very good experience in store, the sales person was very helpful and made me try lots mattresses and he wasn't pushing me to but the more expensive ones. After getting it delivered I can s... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
- 020 3878 4040
4.9
Excellent
334 reviews
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Mine and my husbands experience was….
Mine and my husbands experience was amazing at dreams. We came to pick a new bed, mattress and pillow, and Aslam assisted us really well. He gave us really good recommendations and advice and was very friendly.
21 May 2025
Unprompted review
The sales people in the shop in Beckton…
The sales people in the shop in Beckton were extremely helpful, friendly and very informative.
18 May 2025
Absolutely brilliant experience
Absolutely brilliant experience, delivery arranged and arrived as expected. Throughout the whole buying experience the customer service was excellent. No issues. Definitely recommend Dreams for buying beds everytime. Thank u so much.
18 May 2025
I was satisfied with the price and…
I was satisfied with the price and quality of the products. Also with the speed and availability of delivery in a short time.
2 May 2025
Unprompted review
Excellent customer experience Excellent customer service from the…
Excellent customer service from the gentleman who served us, he even stayed back late.
12 April 2025
From choosing our bed and mattress
From choosing our bed and mattress, to delivery the whole process was very professional.
2 May 2025
Outstanding service
Outstanding service, quality mattress at an affordable price and pretty quick delivery.
12 April 2025
I was so excited because the sales…
I was so excited because the sales personal was able to explain everything to me.
11 April 2025
It's an absolute pleasure to spend time…
It's an absolute pleasure to spend time in your premises. The customer advisor made my day: she's polite and considerate in her advices. My best in the UK so far.
Keep it up!!! 💪🏾💯
11 April 2025
The service I received during my visit…
The service I received during my visit to the shop, excellent customer service, offered drinks during visit, given space and time to make my decision. Staff polite and patient,
knowledgeable about products. my delivery arrived at the scheduled time. My new bed and mattress both amazin. Good recommendation. Amazin was that I got to try the different matress.
Although there was quite a wait for delivery, earliest available slot. Worth the wait.
24 January 2025
Dreams store Beckton
I found imran at the Dreams store in Beckton very polite, friendly and informative. He took time to explain everything to me and nothing was too much trouble.
25 March 2025
Unprompted review
Get a good night sleep with a good mattress
The man that serve me his name was David, very helpful show me what mattress would suit me, I am very please with his choice, I also don’t no back pain as much now.
28 March 2025
Great Experience
Great Experience! Aslam was very helpful and patient. Was happy with my purchase and can sleep easy knowing that I have the hundred nights guarantee!
14 March 2025
Good experience at store.
15 March 2025
Very helpful when ordering bed
Very helpful when ordering bed. Toke there time in shop to show me everything that was there. Let me try every mattress I wanted. Delivered on day of choice, delivered people phone to let me know they could delivered earlier then the time that was arranged. Which was great for me.
13 March 2025
Excellent
Excellent, customer service with great assurance and satisfaction that the product will be delivered properly and be assembled quickly and professional standards. Great! Will buy again from them again!
8 March 2025
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