My Family is very Happy with the Quality of goods and specially the staff Agnes and David were very Helpful and kind to us. We bought king size Matress And one single also set of pillows. Whenever yo... See more
Location
Switch locationUnit 4B, Beckton Triangle Retail Park, E6 6LH Beckton, London, GB
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Aslam in the Beckton store was super helpful, he showed us lots of options for both the frame and mattress and we did the sleep assessment too which was fun! Very efficient in terms of options and del... See more
I had an absolutely brilliant experience at Dreams in Beckton, and that was entirely thanks to David. From the moment we arrived, he was friendly, patient, knowledgeable and genuinely intereste... See more
Had a very good experience in store, the sales person was very helpful and made me try lots mattresses and he wasn't pushing me to but the more expensive ones. After getting it delivered I can s... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
- 020 3878 4040
4.9
Excellent
333 reviews
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Outstanding customer service from the…
Outstanding customer service from the Dreams Beckton store @ Munsur
24 January 2026
I had a great time there and the…
I had a great time there and the customer service was top notch.
16 January 2026
Sales assistant was very helpful
10 January 2026
They gave me a trial test on their…
They gave me a trial test on their measurement bed to indicate the type of mattress that would suit me best. It worked. I'm very happy with the mattress I bought.
16 December 2025
I have been sleeping on my newly…
I have been sleeping on my newly purchased Ottoman bed for about a month now. I can confirm that the bed is well made, beautiful and luxurious. The assembly was very quick and the mattress very comfortable. The staff were helpful and professional.
2 January 2026
It's really worth buying
I have a disc problem and dreams' Tetley mattress supported my back nicely. My pain is reduced now. Do check out their mattress range.
28 December 2025
David helped me find a bed that was…
David helped me find a bed that was perfect for me, not only that but he knew about my autism and so, he rewarded me for coming to a decision by throwing in some pillows case and some very good deals. Absolutely lovely guy and god bless him for more success
28 November 2025
Unprompted review
We had a great experience at Dreams…
We had a great experience at Dreams when purchasing two mattresses, thanks to Mike’s outstanding customer service. He was extremely attentive, patient, and knowledgeable throughout the whole process. Mike took the time to encourage me to try the sleepmatch to find the mattress that suited me best. He never rushed us and explained everything clearly, which made the decision much easier. Excellent service — professional, friendly, and customer-focused. We’re very happy with our purchase and would highly recommend Dreams, especially if you’re assisted by Mike.
11 December 2025
Unprompted review
Good communication and understanding
Good communication and understanding
28 November 2025
Unprompted review
Great experience
The guy that helped was great, his name is UMAR. He was friendly, and so knowledgeable about the products.
26 November 2025
Unprompted review
Beds really nice in room
Beds really nice in room, lovely headboard and lots of space for storage underneath
16 November 2025
met an assistant who new his job.
met an assistant who new his job.
Didn't rush me, listened to what I said, Answered all my questions
26 October 2025
Sleeping like a baby
After a week of back pains I came home to my mattress. I swear my entire body was feeling healed. The mattress felt like it was cushioning every part of my body and no more back pains. Thanks a million! As a nurse I work long hours on my feet and body mechanics are used in every task. I feel excited now going home cause I know a good night sleep awaits me.
12 October 2025
The mattress is so far good and the…
The mattress is so far good and the service rendered by Mike was very good
12 October 2025
A great welcome as we walked in store
A great welcome as we walked in store. Full attention given by staff. Explanation given on mattresses clearly. Served water as we sat down. Staff very polite. The process of the sale explained clearly.
3 October 2025
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