Drawelry Reviews 2,643

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the website easy to navigate and the ordering process straightforward, especially when personalizing items or uploading photos. Many appreciate the variety of products available and the ability to create personalized gifts, with some expressing satisfaction with the quality of the items received. However, some people were dissatisfied with aspects of their order and the products. Several customers reported significant delays in receiving their items, with some orders arriving much later than expected or even being canceled after a long wait. There were also instances where the received product did not match the description or was incorrectly personalized.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy. While some reviewers praise the "great... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of navigation and the... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website easy to navigate,... See more

Quality

Consumers find quality to be ambiguous, with some expressing satisfaction, noting "great quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Multiple listings very similar to each other. I.e. golf cooler bags with slightly different logos could be same listing but with option to change logo

Company replied

Rated 4 out of 5 stars

Ordering it was very easy and I like that you can edit the photo with cropping it into the circle, as some other websites ask you to do that off the website Look forward to seeing what the quality i... See more

Company replied

Rated 4 out of 5 stars

It was easy to upload photos for a Blanket. It would be great to see the final result with the colour selection at time of purchase

Company replied

Rated 4 out of 5 stars

Easy and straight forward, delivery charge is a bit expensive though. 9.99 for a necklace, same price as the necklace for express delivery

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Awesome

Menu is easy to navigate clear instructions using paypal is a bonus

18 April 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you so much for your wonderful feedback! We truly appreciate your support.

Rated 5 out of 5 stars

progress report

would like to get an email on the progress and when it gets shipped out for an expected arrival time to me

17 April 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thanks for ordering! You will get a confirmation email after order placement, and a shipping email with tracking number once dispatched. Contact us anytime if you need further help.

Rated 5 out of 5 stars

Easy to maneuver around the page and i…

Easy to maneuver around the page and i was able to find what I needed.

14 April 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you so much for your kind feedback!
We’re thrilled to hear you had a smooth and convenient shopping experience with us.

Rated 4 out of 5 stars

Ordering was clear and simple

Ordering it was very easy and I like that you can edit the photo with cropping it into the circle, as some other websites ask you to do that off the website
Look forward to seeing what the quality is like when it arrives

13 April 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you so much for your feedback! We’re glad you found the ordering process straightforward and enjoyed our in-site photo editing tool. We truly appreciate your patience and can’t wait for you to receive your item—we hope the quality meets your expectations!

Rated 1 out of 5 stars

Order never received, no updates, no replies

Ordered an anniversary gift at 16th of february and it still didn't arrive. I waited for the maximum amount of days for the processing and the shipment. All they do is give 10% of the purchase as the refund. In PostNl it says Shipment not physically presented to PostNL!! I contact them everyday and tehy also stoped replying. I am very very dissatisfied and wanting answers ASAP!

7 April 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Sorry for the problem, our customer service support may experience slight delays in response due to the ongoing holiday period. We truly appreciate your patience and will get back to you as soon as possible. Thank you for your understanding!

Rated 5 out of 5 stars

Good

Good I really like

7 April 2026
Unprompted review
Drawelry logo

Reply from Drawelry

Thank you so much! We’re really glad you like it 😊

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