Dollar Loan Center Reviews 

8,054
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and exceptionally helpful, often going out of their way to assist. Many people highlight the great customer service, noting that representatives are knowledgeable and patient, explaining processes clearly. The overall service and user experience are frequently described as fast and easy for many. However, some customers encountered issues with the loan process, experiencing unexpected denials after initial positive interactions and finding documentation requirements to be inconvenient or excessive, sometimes needing in-person verification.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising employees for being helpful, friendly, and... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and helpfulness of... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the helpfulness and... See more

Payment

Users describe ambiguous interactions with payment, with some finding it a good place for a loan if paid off... See more

User experience

Reviewers mention positive feedback about the user experience, often describing it as great, fast, and easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Every time I need a loan I will use dallor loan cause the people are very professional and customer friendly they don't get pushy and seem to go out of their way to help you so thank you for the good... See more

Company replied

Rated 5 out of 5 stars

I've used Dollar Loan more than once. Both Ronie and Jessica (Carson City, NV) are both wonderful to work with. Always very friendly and very patient since I am sooo slow using a cell phone. I high... See more

Company replied

Rated 5 out of 5 stars

Kersten is the best she explained everything down to the signature. She made me feel comfortable with working with her and the loaning company. I highly recommend dontbebroke for same day loans. Thank... See more

Company replied


Company details

  1. Financial Institution
  2. Loan Agency

Written by the company

Dollar Loan Center offers Signature Loans up to $5,000 in minutes. Call us today at 866-550-4352 for info.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(8,054)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beverly was so helpful she got me what…

Beverly was so helpful she got me what I wanted and helped me out a lot. Thank you so much

28 February 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Sandy, we appreciate your recognition of Beverly's customer service! Thank you for sharing your experience and choosing Dollar Loan Center as your short-term loan provider!

Rated 5 out of 5 stars

Dollar Loan Center is one of the…

Dollar Loan Center is one of the easiest places to get a short-term loan. The employees, Sarai especially, are friendly, courteous, and very helpful!

15 February 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Randal we're glad your service was fast and efficient! We truly strive to provide fast loans with instant funding. Thank you for the fantastic review!

Rated 5 out of 5 stars

Great service

Great service, clean store awesome attitude all the way around. Will recommend to people in need.

31 January 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Jon, you're a 5 Star customer to us here at Dollar Loan Center. Thank you for sharing your experience!

Rated 5 out of 5 stars

jose always helps me out when i come

jose always helps me out when i come

31 January 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you Jessika for sharing your experience with Jose! We are glad to to hear you had a great experience with them at Dollar Loan Center!

Rated 5 out of 5 stars

Fast and efficient

31 January 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Arkham, thank you for taking the time to share your experience! Your feedback is much appreciated!

Rated 5 out of 5 stars

Logan and Jose Amazing Team

Logan and Jose did an amazing job on guiding me through the application process as well as understanding of the Annual % rate and financial chargeback. The process took less than hour. I highly recommend this location to all. Thank you guys!!

28 January 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

CG, we appreciate your recognition of Logan and Jose's customer service! Thank you for sharing your experience and choosing Dollar Loan Center as your short-term loan provider!

Rated 5 out of 5 stars

I talked with 3 different reps

I talked with 3 different reps. and each one of them were very cordial and helpful. You have a really great thing going on
You helped me in so many ways l can't believe it. Keep up the.GREAT WORK and Thanks again!!!!!

28 January 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We are so glad to hear your experience with our team was above your expectations! Thank you for sharing, Dayl!

Rated 5 out of 5 stars

The folks at Dollar loan Center handled…

The folks at Dollar loan Center handled my loan quickly and professionally, they were so helpful and I got my loan in minutes.

2 January 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Theresa we're glad your service was fast and efficient! Thank you for the fantastic review!

Rated 5 out of 5 stars

Treiahana was very helpful today with…

Treiahana was very helpful today with getting me a loan. She was very kind & patient. She also worked really fast to get me what I needed. I am very happy with her service. Thank you.

2 January 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you Charlette for sharing your experience with Treiahana! We are glad to to hear you had a great experience with them!

Rated 5 out of 5 stars

Dollar Loan Center Fernley NV provides…

Dollar Loan Center Fernley NV provides quick and friendly service. I worked with Charles who processed my loan professionally and quickly. It was a pleasant experience! I highly recommend the Fernley NV center if you need a quick loan.

21 December 2024
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Blair we are thrilled to hear about the exceptional service Charles at our Fernley location provided! Thank you for your stellar review!

Rated 5 out of 5 stars

Marlea was patient and helpful

Marlea was patient and helpful. With all the tech glitches she got us taken care of.

26 December 2024
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We are so glad to hear your experience with Marlea was above your expectations! Thank you for sharing, Ronald!

Rated 5 out of 5 stars

Great service with Chassidy

Great service with Chassidy. She's so personable and very friendly. i always like to come here because of the customer service. Thank you Chassidy for the great service you provided.

21 December 2024
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Lorraine we appreciate your recognition in Chassidy's customer service! Thank you for sharing your experience!

Rated 5 out of 5 stars

Excellent service!

Excellent service!

20 December 2024
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Rebecca, you're a 5 Star customer in our eyes! Thank you for sharing your experience!

Rated 1 out of 5 stars

.bad experience

.bad experience. Your so called underwriters need to look based their ugly little noses.
You need to explain in your radio ads that ya'll only give money to those with high income and those with at least a mid 600 credit store. I am going to explain how your process works.

19 December 2024
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Hello, Patrick! We apologize, that was not the experience we were hoping you had with us. We would like to find out more. Please contact us at 1-866-550-4352.

Rated 5 out of 5 stars

Joselyn was very helpful

Joselyn was very helpful! Excellent customer service. Thank you Joselyn

18 December 2024
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Lisa we appreciate your recognition in Joselyn's customer service! Thank you for sharing your experience!

Rated 5 out of 5 stars

Angie was great and helpful

Angie was great and helpful. She was super kind and got me exactly what I needed.

14 December 2024
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We are so glad to hear your experience with Angie was above your expectations! Thank you for sharing!

Rated 5 out of 5 stars

The best loan center

Such a fast and easy and convenient process! Thank you, Treiahana is fantastic, and excellent!

13 December 2024
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Any we're glad your service was fast and efficient! Thank you for the fantastic review!

Rated 5 out of 5 stars

Worked with Joselyn today

Worked with Joselyn today. She helped me greatly and went above and beyond. Great customer service and I appreciated the recognition of being a loyal customer.
I would definitely recommend this location. Thank you Joselyn!

13 December 2024
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We are so glad to hear your experience with Joselyn was above your expectations! Thank you for sharing, Jasmine!

Rated 5 out of 5 stars

Sheena and Willow are the…

Sheena and Willow are the Best!!!!!!!!!!!!!!! They where fabulous with me!!! I can't say anuff how good they were. I recommend any and everyone to come to Dollar Loan Center on 642 Horizon Dr Henderson,NV 89015!!!!!

12 December 2024
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you for sharing your experience with Sheena and Willow! We are glad to to hear you had a great experience with them!

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