Dollar Loan Center Reviews 8,032

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making the loan process smooth and comfortable. Many people highlight the excellent customer service, noting quick responses and clear explanations that ensure a full understanding of all details. The service itself is frequently described as fast, easy, and efficient, with many consumers recommending the company for their loan needs. However, some customers experienced issues with the payment and contact processes. A few people reported discrepancies in payment requests or difficulties with the online application and verification steps, including repeated requests for documentation or challenges in reaching the correct department.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team members for... See more

Service

Customers had positive experiences with service. Many reviewers found the process of getting a loan quick and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Payment

Users describe ambiguous interactions with payment. While some customers praise the quick access to cash,... See more

Customer communications

Clients share ambiguous opinions on contact. Some reviewers praise the timely callbacks and helpful staff who... See more

Based on these reviews

Rated 5 out of 5 stars

Kersten is the best she explained everything down to the signature. She made me feel comfortable with working with her and the loaning company. I highly recommend dontbebroke for same day loans. Thank... See more

Company replied

Rated 5 out of 5 stars

I've used Dollar Loan more than once. Both Ronie and Jessica (Carson City, NV) are both wonderful to work with. Always very friendly and very patient since I am sooo slow using a cell phone. I high... See more

Company replied

Rated 5 out of 5 stars

I have had 2 small loans from the Sheboygan dollar loan center both experiences have been pleasurable. They are fast and super easy to work with. Also I've never been to one of there stores I live up... See more

Company replied


Company details

  1. Financial Institution
  2. Loan Agency

Written by the company

Dollar Loan Center offers Signature Loans up to $5,000 in minutes. Call us today at 866-550-4352 for info.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Accused of being a fraud

I was told that my loan was denied because the pay stubs I uploaded appeared to be fraudulent. The pay stubs came straight from ADP. When asked to speak to an underwriter regarding this I was told they do not have any contact information.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could leave 0 stars i would

If I could leave 0 stars i would! No one calls you back, they charge 235% interest, they advertise specifically for people in need of help getting out from under title loans, but do NOTHING with title loans, they pull your credit without consent, violate your privacy, and sell your information to abu-dobbie scam callers! All in all, they are worse than any other installment place in Wisconsin!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Awful process…

Awful process…spent a whole day going back and forth with documentation and they kept finding ways to say the documentation wasn’t enough although provided was company number, name, paystubs, etc. asked me for offer letters although I’ve been working there 3+ years and bank history shows it. Then wanted full description from HR on what my duties were. The company stated it takes 30 min but I spent over 5 hours total with them. I ended up just saying no thank you because it was way more stressful than it needed to be. They kept saying underwriter is ready but we need more. I’d rather just loan elsewhere.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Stacey at dollar loan center at the…

Stacey at dollar loan center at the twin falls store is one of the best persons I have dealed with great smile always. Never a dull moment with Stacey. Keep strong stacey.

28 March 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you for sharing your experience, Linda! We appreciate you choosing Dollar Loan Center as your local short-term lender!

Visit us at dontbebroke.com

Rated 5 out of 5 stars

they are nice and kind

13 March 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you for sharing your experience with our team, Michael! We are glad they provided you with the best Dollar Loan Center experience!

Visit us at dontbebroke.com

Rated 5 out of 5 stars

I would like to applaud Ronie , Hailie, and Alex

I would like to applaud Ronie at the Dayton Store
Applaud Alex and Hailie at the South Carson Store
for their friendly customer attitudes to people that come in to pay their account. Such a great team. They are five star

5 March 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We are glad to hear our team in Dayton made your Dollar Loan Center experience one to remember! Thank you for sharing, Susan!

Visit us at dontbebroke.com

Rated 5 out of 5 stars

Logan was fast

Logan was fast, knowledgeable and very forthcoming with the process. I'd recommend!!

3 March 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Phil, we appreciate your recognition of our team's customer service! Thank you for choosing Dollar Loan Center as your short-term loan provider!

Visit us at dontbebroke.com

Rated 5 out of 5 stars

The only loan I’ll ever get

Every time I come to 🆙Dollar loan the staff works really courteous and kind and professional and anytime I call they’re very helpful and professional and they’re always quick to help me if I need to extend on my loan. I highly recommend if you need money to come to 🆙Dollar loan centre

3 March 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you for sharing your experience, Lizzy! We appreciate you choosing Dollar Loan Center as your local short-term lender!

Visit us at dontbebroke.com

Rated 1 out of 5 stars

"Chuck" the misleading owner has…

"Chuck" the misleading owner has bombarded the WI radio stations w ads and opened a store at every corner in WI! Boasts "money in under a hr". "Come try us". I'm now on hr #4 and "pending". Customer service chat stated "Be patient, we're training new staff and busy". Noone knows what they're doing. All new employees.

Then why TF does Chuck broadcast misleading info? Money in a hr. LMFAO

Better places and options out there people

26 February 2026
Unprompted review
Rated 1 out of 5 stars

THEY WERE GOING TO GIVE ME A LOAN BUT…

THEY WERE GOING TO GIVE ME A LOAN BUT THEN STARTED NITPICKING ABOUT MY NAME
THEY WANTED THE SOCIAL SECURITY TO CHANGE MY NAME BASICALLY
BECAUSE OF WHAT THEY CLAIM ABOUT BEING AUDITED
THE THING IS THAT THE IRS DOESN'T CARE ABOUT THE NAME AS LONG AS THE SOCIAL SECURITY NUMBER MATCHES
THEY WERE GOING TO GIVE MY WIFE LESS THAN ME. EVEN THOUGH MY WIFE'S CREDIT IS BETTER ALL THEY HAVE DONE IS PLAY AROUND

23 January 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We apologize Edward, customer experience is of the utmost importance at Dollar Loan Center. Please contact us at 1-866-550-4352.

Visit us at dontbebroke.com

Rated 5 out of 5 stars

I dealt Brandee at the Appleton…

I dealt Brandee at the Appleton Wisconsin west Wisconsin Ave store she was amazing awesome place

24 January 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Dollar Loan Center is here for you anytime you need fast cash in Appleton! Thank you for your review, Donelle!

Visit us dontbebroke.com

Rated 1 out of 5 stars

AVOID!! Misleading and Dishonest (Manitowoc, WI location)

Give them all information they requested, still jump through hoops and they stall just to deny you a loan. If someone isn't approved for a loan, then come out honestly and say it. Don't lie and make excuses to cover it up. They brag in commercials it takes as little as an hour to get money when in reality a LIE!! Asked for a payment when I didn't even sign any papers and had no loan with them!! Went somewhere else and received money immediately with lower interest. Place should be investigated and shut down.

AVOID the Manitowoc, WI business and it's misleading advertising

12 January 2026
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you for applying with us at Dollar Loan Center. We would like to look into this further for you. Please contact us at 1-866-550-4352.

Rated 5 out of 5 stars

I have had 2 small loans from the…

I have had 2 small loans from the Sheboygan dollar loan center both experiences have been pleasurable. They are fast and super easy to work with. Also I've never been to one of there stores I live up in Crivitz so it was all done online and it was a super easy experience! I'd use them for a loan again!

31 December 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you for sharing your experience, Debra! We appreciate you choosing Dollar Loan Center as your local short-term lender!

Visit us at dontbebroke.com

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