Domino's Pizza Reviews 

2,641
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with product quality and order accuracy, describing items as burnt, cold, or inedible, and often receiving incorrect sizes, missing toppings, or incomplete orders. Pricing was a major concern, with many feeling misled by special offers that resulted in much higher costs than advertised, or finding rewards difficult to use. However, some customers also noted dissatisfaction with staff interactions, citing rudeness, unhelpful attitudes, or long waiting times. Conversely, a small portion of people felt satisfied with the staff, praising friendly drivers, pleasant cashiers, and employees who were helpful in correcting orders.

What people talk about most

Product

Consumers find product to be negative, with many reviewers expressing disappointment with the quality of... See more

Order

Customers had negative experiences with order, citing issues such as hidden minimum order requirements for... See more

Quality

People report negative experiences with quality, with many reviewers describing pizzas as burnt, cold, or... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over unexpected costs and... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers praising employees for being friendly,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They want all the money for delivery maybe you double check who want to work and the pizza and bread ir wings no effort no cause no shits on how you wanted getting worst every day just sad and nothing... See more

Rated 2 out of 5 stars

I have been a Dominos customer for over 20 years. I am very disappointed with the company now, will not be ordering again. The new website is hard to navigate, my “free” rewards pizza has to include... See more

Rated 1 out of 5 stars

Domino's has a 10.99 14" special where you can order up to seven toppings on the pizza. We ordered 2 specials and the toppings were like an afterthought ex. there were 5 small pieces of chicken on... See more

Rated 1 out of 5 stars

Terrible. Worst pizza ever. We ordered the extravaganza and instead of good veggies we got dried up old terrible very old awful crap. We ended up throwing most of it away. We'll never order another Do... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Take Away Service

Information provided by various external sources

Get Pizza, Oven Baked Sandwiches, Bread Bowl Pasta and more delivered. Order online, then track it every step of the way. Find hot deals every day.


Contact info

1.8

Poor

TrustScore 2 out of 5

3K reviews

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1-star

No history of asking for reviews

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1.8

All reviews

(2,641)

445 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed my order in Dublin

I placed my order in Dublin, Georgia 31021 (the only store that exist in the city.) . I placed my order online; I'm told the pizza is ready; I go to pick up my order and their computer system is not working to accept credit cards or anything else. I'm literally standing in the store for almost 30 minutes and I asked for discount of 50%. They said they won't do it. They said their pizza is already discounted enough! This franchise has one issue after another.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a Supreme pizza

I ordered a Supreme pizza, got a plain cheese. The pizza had no sauce, was very hard and dry. The worst pizza I have ever had. Never again Domono's. I have had problems with this location. They never improve.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I literally ordered my pizza online and…

I literally ordered my pizza online and I’m telling you, it was there before I even remembered that I ordered it. Everything was there, fresh and omggg, the stuffed crust was just amazing. Thank you for not only getting my order rt, but everything just tasted fresh & amazing! And I NEVER leave reviews!

22 March 2026
Unprompted review
Rated 1 out of 5 stars

Bad,

My experience with domino's pizza. I ordered a medium pepperoni mushroom. There was so little mushrooms on the Pizza.I called and got another one. In my opinion , seven eleven has better pizza than domino's. I will never order from there again. Very little of everything cheese , pepperoni and mushrooms.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

I asked for my order to be ready at 5…

I asked for my order to be ready at 5 o'clock.I got there to pay for it , and the food was sitting there already at 447 they did not have change 100 so I had to run to another store to go get change because they're safe, so they say it won't open for 9 minutes.

17 March 2026
Unprompted review
Rated 2 out of 5 stars

I ordered the $9.99 7- Toppings special…

I ordered the $9.99 7- Toppings special and it looks like a plain pizza 🍕 I count 7 pepperoni pcs- 5 chicken bits 10-mushrooms pcs, found no bacon or ham for got wht the last Topping was its not there as well but sh*t loads of black olives the whole pizza is olives. Anyone knows why i can't I add a picture to revive.

17 March 2026
Unprompted review
Rated 2 out of 5 stars

No confirmation of order

I am giving them a star because the manager at my location was actually interested in hearing about what went wrong so he could see if he can help other customers.

I ordered without the app because I just wanted comfort food today... I won't order regularly. I got a confirmation message order sent and even Steve is making it now. Then nothing...no email, no text and I couldn't even (or at least it wasn't easy to) go back to the site I ordered on and see my status. I tried calling and then realized that it had said ready in about 18 minutes and it had been 30. Luckily I live very close...I went and was expecting to hear no order went through but they had it and the manager had no idea why I didn't get a confirmation beyond "we want people to use the app".

Today happened to be the first week day of spring break locally, so when I got no confirmation I thought maybe they got very busy and the pizza would be substantially delayed, but if that happens most restaurants text you with an order delayed message. I happened to have paid via using cash on arrival, but if I had used a credit card and not gone assuming the order didn't go through I would have had to figure out if I was charged anyway and then deal with seeing if I never got the pizza could be a reason to cancel if I had no evidence to prove the order was in fact placed but I didn't get any confirmation it was ready to pick up.

Pizza was fine but nothing special, and a small with a small soda is more than a medium with a 2 liter soda that's the meal deal.. and I did carry out, so this isn't because there is a fee for delivery for a small order. Single people who want to control their weight are frequently "punished" this way by chain pizza restaurants and it's annoying.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible managment in north adams…

Terrible managment in north adams store.They should be closed down.Pizza was wrong as well as stale and horrible to eat.They refused to refund or come back to pick up pizza and send me fresh ones!

16 March 2026
Unprompted review
Rated 3 out of 5 stars

Ordered 3 large pizzas one bbq sauce…

Ordered 3 large pizzas one bbq sauce meat lovers with cheese crust,the other 2 were bbq sauce pineapple pepperonis bacon sausage with cheese crust one my order was with out cheese crusts nd when I called to let them the order was not right they said I didn't have a order in for my address or my number I just want my pizzas replaced this is crazy

15 March 2026
Unprompted review
Rated 1 out of 5 stars

We Ordered 2 pizzas from Dominoes in…

We Ordered 2 pizzas from Dominoes in Marinette, Wisconsin. Pizzas were burned, hardly had any of my requested toppings on both and was cold. The worst part was it was the 9.99 pizza special and it cost me 50.00!!!! I will NEVER order from them again. Absolutely horrible ! Could not even eat them. Customer service was terrible.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Ordered large Hawaiian pizza

Ordered large Hawaiian pizza, small margarita pizza, 2 x fries which cost £35.00. Absolutely rubbish. The fries tasted like they’ve been reheated in a microwave! Terrible food never by this food absolute ripoff

14 March 2026
Unprompted review
Rated 2 out of 5 stars

Tardy, Lukewarm, and Overcooked

We ordered for the big game and it was a total disappointment. Delivery took much longer than estimated, and when the food finally arrived, the pizza was lukewarm and the crust was overcooked and dry. It felt like our entire order was sitting around for a while. Usually Domino's is faster, but this experience was very frustrating and not worth the price.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Items missing, refuse to correct the order or to give refund.

Ordered 2 cheesy breads to be delivered to my hotel room. Both were missing the marinara sauce. Also paid for an extra marinara sauce that was also missing. Called and was told, "IF someone else orders delivery in your area, we will have the driver drop off the sauces. That's the best we can do" They are 2.6 miles from my hotel. I waited an hour and called to request a refund. Refund was denied but I was told a driver was on the way with my missing items. Waited another hour and 45 minutes before calling again. Was told, "I'm going to discuss this with my manager and get this figured out for you". Again 2.6 miles away. It's now been 4 hours. Still hungry, but too mad to eat dry cheesy bread with no sauce. What a night. Never ever again with domino's.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Tried to order the $9.99 promoted 7…

Tried to order the $9.99 promoted 7 toppings large (--it's really a little 14" ) pie 5 times on line during he past 2 days. IMPOSSIBLE to get their web site to place the orders. Contacted the corp and their response was insulting.
DO NOT ORDER DOMINO'S PIZZA.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Dominos on Glover Ave in Enterprise.

Dominos on Glover Ave in Enterprise.
People were very nice and they tossed the homemade dough resulting in NY like crust...they did good. 5-stars
The pizza uses a blend of cheese off some mozzarella then a blend of powder cheddar and parmesan like you get in the Kraft green cylindrical container. Terrible taste.
I also got wings and they were simply disgusting. Quick frozen and cooked. Then then sauce (hot sauce) was sprinkled on. Horrible and not worth 11-dollars for 8 wings. They also had that taste that frozen foods get.....I suggest that Papa Johns is well above Dominos and of course Mello-Mushroom right up the street for about 5-dollars more. Buffalo Wings for wings but Mello Mushroom has excellent wings as well. Stay clear of Dominos to avoid dissapointment

10 March 2026
Unprompted review

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