Doctronic Reviews 

I scheduled appointment with Doctronic. I do like the idea of tele health. Here are the observations

1) Email says "Your Clinician Will Text You Within 30 Minutes On Friday, April 24th at 9:00am". Actual text was received 5 mins prior to actual appointment
2) Dr Hinds was in rush to get appointment completed. He only ordered prescription to control cholesterol.
3) Dr Hinds never recommended any lifestyle changes per the outlined initial diagnosis

I had to ask lot of clarfying questions to the doctor.
I paid $39 for 6 mins. I got full refund.

Customer service - 5/5
Actual service by doctor - 2/5

Had a few issues with more questions than anwera, got my answers and appropriate needs for the future! Thx so much!!! Will definitely use again!

This site is very helpful!I highly recommend it

They were quick, but I clearly told the ai chat and the Dr during our visit that I was already taking a specific eye drop I had on have for the eye infection. He verbally mentioned that he would prescribe me a different antibiotic eye drop. In error, he prescribed me the one he knew I already had. He refused to admit to the error and told the customer service person to tell me to see an in person doctor instead. Disappointing. Waste of time and money. I’ve used two other Dr on Demand services over the years and this is my first poor experience.

Quick response to medical concerns and questions

It was a bit frustrating to answer all those questions (typing is hard for me, haha, but that's a personal issue on my part. I am not a fan of typing out things), but I think this whole thing was great for getting all the info needed. I definitely got an answer that makes a lot of sense.

Abysmal. Was prescribed a medication then told the doctor couldn’t prescribe it because it wasn’t within Doctronics terms. When another medication was suggested, instead of prescribing it, they said to redo the entire consultation. Complete money grab scam.

I have been in the Health and Welfare Benefits Consulting Space for 28 years and recommend Telehealth to Clients, the experience I had with Doctronic was exceptional, clear concise, accurate information, quick delivery. Highly recommend!

Doctronic is a fantastic service. I can't rate it high enough or recommend it more strongly. The process of having an AI agent take all the standard questions and compile it for the Doctor facetime call is brilliant. It is very very efficient, with the Agent taking 15min and then the call is in and out with the doctor. Both doctors I've met with so far were very nice, professional and had a great sense of humor. And their customer service is outstanding, I had a crashed call that had to be rescheduled and was having difficulty doing it. Tiffany and Jim both were all over it, as soon as my ticket was generated, they were on it. Could not be happier.

Was very helpful and I appreciate there time today

I have been bothered with a cold for several day, the information here has given a clearer idea of what the cause make be and convinced me to contact my doctor at once for a visit. Thank you for your assessment and advice I will share this sight with friends and family

So after an injury to the inside of my left elbow resulting in sharp pains with use of my arm, I consulted with Doctronic. They presented very thorough questions and their final analysis was, I felt, spot on. I am impressed with how thorough the whole investigative process was, and their final possible diagnosis along with good recommendations.

The experience was better for me when I messaged because, through face-to-face interaction, you can tell the full story and history before the doctor can try to cut you off. They don't need all the backstory. Because they have your medical history and are already very busy with the next patient, the whole face-to-face experience feels rushed. And make you feel unheard

Accidentally selected so, so as feedback but I am very pleased with this service. Was easy to use and was able to get a refill on a prescription to hep me get my medication until I’m able to see a Dr. which the first available appt is months away. Thank you

I've used Doctronic a few times with symptoms I'm having, as here in the UK it takes so long to go through the process of getting a diagnosis if you use the NHS. I find it very useful to give an indication of what may be causing the problems especially if symptoms don't have an obvious diagnosis but are concerning and affect daily life!

I met with a physician three times on this site and the first couple times he was nice and understanding but this isn’t a service you can count on longterm. Don’t go there asking for injectable meds to control anything chronic. It’s quite ridiculous that I saw three providers in one day as I was directed and no one would help me. Healthcare in America including this is completely broken. Keep your money and insurance benefits and don’t waste your
Time on this place.

thank you. very helpful.

Very thorough online ai diagnostic system. Excellent visit with very good doctor. Unfortunately they could not help me even though I needed a simple antibiotic. But the doctor truly cared and explained very clearly and concisely the reason they could not help me which was malpractice related. Well worth the $40 televisit cost.