Dobbies Garden Centres - Stapleton Reviews 414

TrustScore 3.5 out of 5

3.7

Ashby Road, Stapleton, LE9 8JE Leicester, GB


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Rated 1 out of 5 stars

Visited the cafe today to use my birthday Dobbies offer for drink & cake. Dreadful experience all round. Queue in the cafe was unacceptable - only one serving area open despite there being numero... See more

Company replied

Rated 5 out of 5 stars

What an absolutely brilliant shop. Great garden centre for a start with a wide range of interesting plants, seeds and bulbs. But also hardware such as gravel and rocks. Inside lots of concession store... See more

Rated 3 out of 5 stars

Good range of products but a bit disorganised on our visit as just getting rid of all the Xmas displays.understsndable but products to do with gardening less available, probably due to the season .ov... See more

Company replied

Rated 5 out of 5 stars

We visit the garden centre regularly and have always been pleased with the products we buy and the excellent customer service we receive even though the store is always busy the staff are always poli... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Ashby Road, Stapleton, LE9 8JE, Leicester, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

414 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff. Good variety of plants and accessories. Good shops inside, Pavers Shoes, Works, Weird Fish, Sainsbury's, Fresh Meat, Farm Shop. Restaurant has lovely food. Well worth a visit.

23 July 2022
Rated 4 out of 5 stars

poor toilet facilities

I have visited Dobbies many times and use the toilet facilities. The toilets at the back of the cafe were in a very poor condition compared to the rest of the garden centre. The toilets require updating and problems occurring should be dealt with straightaway eg one of the sinks could not be use, the driers do not work and the overall appearance is not good. A friend of mine visited the toilets and was disgusted with the condition and complained to a member of staff but nothing has been changed.

10 July 2022
Rated 4 out of 5 stars

Positive and pleasant visit to Dobbies at Stapleton

Found the staff very helpful. They went the extra mile. Food was enjoyable but do not care for green tomatoes, was good value. Toilets were clean but dryers did not work in one of them and one of the seats was lopsided. Staff helpful on exiting garden centre, especially with regard to joining gardening club. All helps to make a pleasant visit.

6 July 2022
Rated 4 out of 5 stars

Lovely chice of plants

Lovely chice of plants, gardening goods, staff really friendly, meal in the cafe at lunch, really tasty thank you.
Sadly not one of the three hand dryers worked inthe ladies toilets

2 July 2022
Rated 5 out of 5 stars

Be careful what you choose

The condition of some of the top priced plants are as poor as B&M are selling for pennies. For example Hydrangeas riddled with brown spot is surely unacceptable & rose bushes full of dead heads & dry soil equally so.
Garden centre staff don’t seem to have time to prepare plants for display, just wheel them out to sell.
Disappointing & expensive, barely 3 stars

23 June 2022
Rated 3 out of 5 stars

Incredibly expensive for drinks and…

Incredibly expensive for drinks and additional items….. £2 for a can of pop, carton of Capri Sun etc…..
With breakfast, £1.95 for ‘one round of toast’…
We had three mini breakfasts which were very basic - it was nice food as locally sourced, but really not value for money!!

20 June 2022

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