Dobbies Garden Centres - Gloucester Reviews 488

TrustScore 3.5 out of 5

3.5

Bath Road, Haresfield, Nr Stonehouse, GL10 3DP Gloucester, GB


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See what reviewers are saying

Rated 2 out of 5 stars

I attended your Christmas evening at Glostershire store and spent £24.99.on returning home my granddaughter informed me if I had spent £25.00 I would have had a money off coupon,it would have been nic... See more

Rated 3 out of 5 stars

We went to Dobbies for a look around and also to have a cappuccino and cake. However there was a long queue and because there was only one person serving (taking orders, money and making coffee) it wo... See more

Rated 5 out of 5 stars

My wife and I visited last Saturday (11th May). Really polite, intelligent, personable, attentive man at the checkout. Despite being busy he was incredibly efficient and we signed up. His name might... See more

Rated 3 out of 5 stars

I met a friend at Dobbies just out side Stonehouse yesterday, we went into the cafe, there was no coffee due to the machine being out of order. When we went to sit down with our tea and cakes, we were... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Bath Road, Haresfield, Nr Stonehouse, GL10 3DP, Gloucester, United Kingdom

3.5

Average

TrustScore 3.5 out of 5

488 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Garden centre

We always use this garden to swap over our grandson. We always have a meal and look around and buy products from the centre. The staff are always friendly and helpful

28 June 2022
Rated 5 out of 5 stars

Healthy plants

As always, I found Dobbies garden centre an attractive place to walk around. The plants I bought on this visit, some half price bedding annuals, we're very healthy and are doing well. The perennials I bought on a previous visit have also settled well and are filling out a new bed. The staff are generally helpful and the check out efficient.

28 June 2022
Rated 3 out of 5 stars

I was told by the gardener and there…

I was told by the gardener and there was a sign saying the bedding plants were on offer, I put them in my trolley, had breakfast, then when I got to the till I was told the offer had just ended!

27 June 2022
Rated 3 out of 5 stars

Garden centre area ok

Garden centre area ok. Restaurant poor - as always very slow service, having to clear a table ourselves so that we can sit.

20 June 2022
Rated 2 out of 5 stars

The jubilee tea was disappointing.

The jubilee tea was disappointing.. There was nothing about it that was special for the jubilee. Poor presentation and very ordinary. . Sandwiches were good. The scones had so much bicarbonate of soda they made our mouths sting. I would not book again even for afternoon tea. Not good value. The staff were very nice.no complaints about them.

6 June 2022
Rated 5 out of 5 stars

Excellent staff and service

Excellent staff and service. Particularly impressed with the younger members of staff and their mature, capable demeanour. We happened to flag down a young chap called Dec to ask him a question about the discount card, from there on in he sorted everything out and made shopping an overall very pleasant experience. Thank you. We will return....our new favourite place.

6 June 2022
Rated 3 out of 5 stars

disappointed

The garden centre is very good what lets it down is the restaurant. We came for lunch the other day ordered fish and chips only to be told they haven’t got any. It was on mid day, so we ordered scampi and chips and lasagna, instead but when our order came it was 2 potion’s of scampi and chips. This is not the first time it been wrong or they haven’t got any. As the other day we went for breakfast they had no bacon and gave us a sausage instead.

6 June 2022
Rated 1 out of 5 stars

One star is to much really !

One star is to much really !! Having waited in Gloucester Restaurant for 30min to be served after being shown to a table. My husband caught the eye of a member so staff but she just went to another table. People that came in after were served around us. We walked out. The staff were standing around talking ! When we left the person showings people to tables( she had her arm in a sling) just looked at us. I said we were fed up with waiting and she just said Oh - no apology from her. We have experienced this in the past and know other people have too !! But there is only so much you can put up with.

4 June 2022
Unprompted review
Dobbies Garden Centres - Gloucester logo

Reply from Dobbies Garden Centres - Gloucester

Hi, I am sorry to read this and for any inconvenience caused during your visit, I will send this feedback to our management team to look in, we do hope to see you in-store again soon and you will be able to see the changes we have implemented, thank you for taking the time to bring this to our attention. Thanks-Liz

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