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Dmvans Reviews 

259
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, friendly, and professional during every single interaction from start to finish. Consumers also highlight the remarkably smooth purchasing process, excellent all-round service, and very fair pricing that make buying a vehicle a true pleasure. However, some reviewers were not happy with serious mechanical problems developing shortly after purchase, combined with a very frustrating lack of roadside recovery support. A few other people also felt that some interactions with staff members were not helpful or satisfactory when dealing with post-sale complaints and issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as very helpful, friendly, and... See more

Service

Users describe positive interactions with service, highlighting great communication, smooth transactions, and... See more

Product

People report ambiguous experiences with product, as opinions are heavily divided. While some reviewers... See more

Price

Customers consistently note positive experiences with price, highlighting great choices and competitive... See more

Customer service

Clients share positive opinions on customer_service, noting that team members are very helpful, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to sell a Transit van for a friend who had a life changing accident,called in to DMVANS Nr Great Missenden spoke to Shan and he arranged 2 employees to come and view it.It was test driven photos t... See more

Rated 5 out of 5 stars

I dealt with Chris while looking for an electric van. He was really friendly and personable and a pleasure to deal with. Ended up finding the perfect van at the right price point and the whole buying... See more

Rated 5 out of 5 stars

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a h... See more

Rated 5 out of 5 stars

The guys here were amazing!! Honestly they went above and beyond to help us. Would highly recommend. Very competitive prices we travelled over 70 miles just to buy from them!!! Van is just what we be... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

259 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(259)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

fantastic experience

fantastic experience, communication from Sumbi was second to none. quick, informative and non pushy. Nothing was too much trouble, Finance was sorted and paid without any issues and couldn't be happier. Would definitely recommend.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

Amazing service!!! I’ve been looking for a van for my new business and I’ve been struggling to find the right one and then Chris came along and really helped out. I’ve got myself a new van!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable staff. My new van was cleaned thoroughly inside and out before I was given it. They repaired any issues and topped up the MOT. I would highly recommend DM vans if your looking for a van at a reasonable price

22 March 2024
Unprompted review

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