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Rated 1 out of 5 stars

I called to find out when we will see CBS and the rest of our local programming. They said they are negotiating. ( Yea since Musk purchased dish). I said are you really he said OH Yes. Same as when... See more

Rated 1 out of 5 stars

My elderly father has been trying for months to cancel his service. He has called multiple times, but Dish continues to bill him every month. It never seems to end. I just received another bill for $1... See more

Rated 1 out of 5 stars

Eugenio ni deveria de recomendar esto. Me robaron el dinero y no se pudo aser la instalación. Cuando llame para mi rembolso nadie supo darme una explicación.no caigan en las mentiras de esta gente me... See more

Rated 1 out of 5 stars

Absolutely maddening. Made one phone call to ask about seniors who are 35 year customers getting a price break. They sent a rep out and "gave me" the hopper and better, cheaper programming-----NOT!... See more

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1.4

Bad

TrustScore 1.5 out of 5

170 reviews

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1.4

All reviews

(170)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

This is the worst company I've…

This is the worst company I've ever seen in my life, the service is useless, the customer service is useless, it really is useless, Eugenio, you really don't respect yourself by advertising a company that steals its customers' money, Is this what you recommend to Latinos, you are really more shameless than the owner of Dish

27 March 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE OF DISH NETWORK!! DONT DO IT!!!

Oh my goodness!!! Thank goodness for the reviews about Dish!!!! Before I had a chance to read these bad reviews; we just signed up with dish; yesterday ( February 23rd 2023)!.. well…A dish network installer came and brought box and dish .. and was getting us installed; But the service NEVER GOT ON! Never even got activated!!! He left finally( after 1-1/2 hour) still no service.! We waited all day; 10:00 that evening; finally decided , not to go with Dish! Tried to call back ; no way of getting ahold of anyone! Numbers were recordings .. busy signals constantly! I know by law ; we can change our mind ( 72 hours) after signing with them! THE REVIEWS ARE CORRECT! DONT DO IT!!! So Glad we Aren’t STUCK WITH THEM!! I pray the other customers get away from them asap!!!
Update:Today is February 25th-We still can’t connect with them!😮.. even though we did tell installer .. we cancelled and changed our mind the very next day! He said he give them the message; and said they would call back!Dish never did!!! I thought; since we can’t get Thur with the recordings & busy signals constantly.. He would let them know.. and he’s connected!!! So.. very poor service!! Again ! Beware of Dish!!!!!!!

23 February 2023
Unprompted review
Rated 1 out of 5 stars

They are stolen money from clients the…

They are stolen money from clients the service what’s but señal when I call they never fix the problem and when I cancel the service take $420 from my bank account, also in the beginning they send a black guy who was disrespectful person only English speak in Baltimore Maryland.

4 June 2022
Unprompted review
Rated 1 out of 5 stars

We joined Dish less about four months…

We joined Dish less about four months ago. On Monday our system lost contact with the Internet. Service team identified the failure point as being the router, said it was out of date and was not fast enough keep up with the incoming signal. Dish refused to replace the router, saying our 45 day warranty had expired.
(45-day warranty seems like reasonable protection for a new item to fail because of a manufacturing defect but Dish knew or should have known that the equipment they sold me (and, by implication vouched for) was nearing the end of its useful life because of an outdated design.)
Dish stonewalled me. They suggested I take the matter up with the router's manufacturer. I did not so much as get past tech support to speak with a supervisor.
I paid $400 out of pocket to the service team for new routers.

17 January 2023
Unprompted review
Rated 1 out of 5 stars

Monthly Bill Went Up Because Contract Expired, Yet Have To Pay An Early Cancellation Fee Because Still Under Contract After 3-yrs On A 24-Month Contract????

We've had Dish service for close to 3-yrs now, approximately 3-4 months ago our bill increased by $70-$80 a month so we started looking for a cheaper service. We located an alternate service that was significantly cheaper than Dish.

I contacted Dish on 01/13 to cancel service and was told it would cost $220 due to an early termination fee. I questioned the early cancellation fee since we've had Dish for close to 3-years, we only signed a 24-month contract? The Senior Resolution Rep (Maria) stated that when we moved to North Carolina from Florida in November '21 that I requested an extra Joey Box for our Den, the other Dish equipment was brought with us from Florida. I did request an additional Joey box for the Den and Maria stated when doing so it automatically renewed our 24-month contract. I never agreed to a 24-month contract extension, I was never informed of an extension and would have NEVER agreed to an extension for just adding another receiver? Contract extensions generally occur when the customer is getting a special rate or something similar and NOT because the customer is paying more a month for an extra receiver.

I found it EXTREMELY suspicious that on (2) occasions Maria stated the reason our monthly bill went up was because our contract ended cancelling our "special rate." I stopped Maria twice and questioned why the cancellation fee if our contracted ended as she mentioned TWICE. Maria quickly corrected herself and said the contract was renewed when we requested an extra box, if we use the renewed scenario, we should still be receiving our special contract rate, correct?? I got no response...

We NEVER agreed to a contract extension and Maria stated TWICE our monthly bill went up because our contract ended? There are WAY too many customer complaints on BBB that revolve around a shady business practice severely lacking in ANY sort of transparency! There are too many alternatives to be treating customers in this manner.

13 January 2023
Unprompted review
Rated 1 out of 5 stars

I have been a loyal dish customer…

I have been a loyal dish customer literally since they started here in Puerto Rico, over 15 to 20 years figure out how much money that is in service continously for that long.i have been fighting cancer now since hurricane maria 2 battles now liver and Correctol cancer, I'm winning!!!!!!,things are rough financially so asked dish if they were willing to donate a couple of months of payments, they turned me down immediately! So much for dish were with and here for you.they are willing to lose a loyal multi year customer over a few dollars, what a shame ,they would have made more in the long run. told them at end of month we part ways,it didn't even say thanks. For the many years of patronage.

9 September 2022
Unprompted review
Rated 1 out of 5 stars

Poor cs poor quality

I have been a dish subscriber for many years. Over the past 6 months various channels would become pixelated at different times of the day. The volume would also go off
Recently i lost all sound on all channels. I call cs and went through their hoops and was finally told it would be 10 days before a tech could address my issue. This is un acceptable. This is not a JD powers award winning service. If it is they are paid off

14 August 2022
Unprompted review
Rated 1 out of 5 stars

For TV when just moved in

For TV when just moved in. Called, and spoke with rep. Had a credit check run. Must have passed credit check because got called to set up installation date which I confirmed. Not one word since, it has been years.

29 June 2022
Unprompted review
Rated 1 out of 5 stars

Won't let you cancel and charge $5/mo for pause

We have been Dish customers on and off since the 1990s. The service until this experience has been good with little to no issues in customer service and picture quality. In 2020, we tried to cancel our service because we have switched to streaming services. Between me and my husband, we called them three times and could not cancel! They just won't let you! The third call we got talked into a pause with a monthly fee of $5.54 and very limited programming that we never used. I called in June 2022 and insisted to cancel and was met with a hard pitch to keep Dish. The call went on forever but I stood firm and was finally able to cancel. I cannot say I will ever use them again because of their hard sell tactics. AVOID!

23 June 2022
Unprompted review
Rated 1 out of 5 stars

Dish Network Ripoff

Purchased Dish Network middle of the road channel package with a 2 year commitment. Within the 2 years Dish increased my fee twice, and my service would quit working when it got below 20F. Techs just said to deal with it and find another way to watch TV (what ???). Completed my 2 year commitment and Dish tried to quietly double my bill. I called, got a 30 minute chat about all their packages with no real savings, and losing channels I normally watch. So, I cancelled service...but here's the kicker. They charged me $50 for the return box!!! Folks stay well away from this horrible company.

23 June 2022
Unprompted review
Rated 1 out of 5 stars

Don't get sucked in

Don't get sucked in! The quality is terrible. We tried to cancel immediately and they told us we had to pay an early termination fee. I called them to explain that we called before the 24 hour window and we were told we could cancel without being penalized if we allowed one of their service reps to come out and try to resolve the issues. We did and it was still bad. I called the customer service and was hung up on twice and mysteriously disconnected twice. What a nightmare. The cancellation fee is $480. These people will not let you out and the product is terrible. Don't get scammed.

1 June 2022
Unprompted review
Rated 1 out of 5 stars

Dish Latino worst cable company ever my…

Dish Latino worst cable company ever my cable always had problem from day one. They had to change the equipment 3 time on the 3 one I cancelled. Fed up now they are hitting me for a cancellation fee of $389 for there bad service and equipment

4 April 2022
Unprompted review
Rated 1 out of 5 stars

Ewww!!

Ewww!!! If I could give it a -0 I would.. this is too much advertising for the quality that’s worth. Starting with customer service to tv resolution.. even my 7 year old rates it as horrible.. please save ur money , credit and time. My husband got even identity theft after qualifying for the service 😭 warning please DO NOT!!!!

25 March 2022
Unprompted review
Rated 1 out of 5 stars

We wanted Ed to watch the New Years…

We wanted Ed to watch the New Years concert with Avril lavigne and Travis barker but dish is lame and won’t allow us because of issues with “money” sorry but I pay for this service to watch such things. DISH Is aweful. If I’m paying for services is expect them no matter what personal issues dish has. This is not acceptable behavior.

1 January 2022
Unprompted review
Rated 1 out of 5 stars

Unhappy

Will be canceling Dish. I hate it. They take things away,but no cut in bill. Have to pay extra for Hallmark at Christmas. My sister has the same package level as I do with Direct and she gets NBC and Hallmark.

24 December 2021
Unprompted review
Rated 1 out of 5 stars

Stay away away from Dish

Stay away away from Dish!

After a 3 month puase on my account do to moving homes.

I called to start my service again. The tech came out and was professional. Once finished I viewed my service and noticed I had less channels and my bill was quite a bit more for less channels.

I called dish and they told me that since I paused my account my promotion ended.
This is not what they told me when I paused my account. I was told nothing would change. Otherwise i was going to cancel my service altogether. Only reason I paused was again told nothing would change.

After going round and round for more than a hour I canceled my service. Holes drilled in my new floors to have this installed.
So unbelievably dissatisfied with Dish and their support staff. Too bad I did enjoy having Dish as my TV provider.

Dish Sucks

Stay away from them and their constant games.

26 November 2021
Unprompted review

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