Only half the order arrived. I emailed them and no response. Phoned them 3 days later and they said item is out of stock. Will now be waiting until Wednesday for a refund. Will not be using again.... See more
Company replied
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See what reviewers are saying
Half the order was out of stock which was not what I understood when placing the order. Eventually the things I had wanted sooner turned up much delayed, more than a week after I was told they were g... See more
Ordered a whole house worth of sockets and switches. Best price I could find for my product online especially when buying in bulk and I did a lot of research. Arrived very quickly and order correct, s... See more
Overpriced carriage to N.Ireland not revealed until payment, carriage cost more than the items. Please stop ripping us off on carriage costs.
Company details
Contact info
Unit 1 Brookfield Industrial Estate, Leacon Road, TN23 4TU, Ashford, United Kingdom
- 01233 469228
- sales@directelectrical.co.uk
- www.directelectrical.co.uk
2.0
Poor
206 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent delivery service.
15 May 2018
Unprompted review
Great service great product
Good quality, really good price, no problems, quick efficient service. Have recommended to family and friends
14 May 2018
Unprompted review
Perfect purchase!!
Brilliant price for light switch covers, cheaper than even the big brand places like b n m and home bargains!! They look beautiful in place also and feel quite heavy so good quality too!
14 May 2018
Unprompted review
Great quality product,fast delivery
Great quality product,fast delivery, very happy
14 May 2018
Unprompted review
Quick delivery....will order again.
10 May 2018
Unprompted review
Great service and really quick arrival.
10 May 2018
Unprompted review
Very fast delivery and overall I’m…
Very fast delivery and overall I’m impressed with my whole experience.
8 May 2018
Unprompted review
Speedy delivery at a great price
Speedy delivery, but not sure why you sent in 3 separate packages. Have not yet installed but you were half the price of B&Q.
5 May 2018
Unprompted review
Delivered my one-off order for a part…
Delivered my one-off order for a part that was hard to find elsewhere - on time and at a fair price, thank you.
5 May 2018
Unprompted review
On time delivery
28 April 2018
Unprompted review
Competitive prices and fast delivery
Competitive prices and fast delivery, service received has been first class and have no hesitation using this retailer in the future
27 April 2018
Unprompted review
Prompt delivery and service
Prompt delivery and service. Excellent price for lights and bulbs purchased. Would definitely use again.
25 April 2018
Unprompted review
Second time ordering
Second time ordering, and same excellent service, no fuss no quibble.recommend service, and company.
21 April 2018
Unprompted review
Excellent price rapid delivery too…
Excellent price rapid delivery too couldn't do better
3 April 2018
Unprompted review
best price quick delivery
2 April 2018
Unprompted review
Easy transaction & speedy delivery.
1 April 2018
Unprompted review
Overpriced carriage to N.Ireland
Overpriced carriage to N.Ireland not revealed until payment, carriage cost more than the items. Please stop ripping us off on carriage costs.
31 March 2018
Unprompted review
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