Looked down on
I went in to ask about a repair on a necklace. Granted it wasn't an expensive necklace, but it had a sentimental value. The lady went out the back to ask someone and returned saying the necklace could not be repaired as it is too fine. No smiles or anything - felt like I was being looked down on. I asked if she was saying they could not do it, or it could not be done. And she just flatly said, it could not be done. Luckily I didn't believe her so I went somewhere else and got it repaired. I have purchased from Dipples before and have had things bought for me from there. I won't be going back. I was in Beaverbrooks over Christmas buying an expensive watch and the snacks, beer, cakes Prosecco were flowing while we were treated like royalty. I will be getting my pieces from that type of place in the future!







