Digby Brown Solicitors Reviews 

3,598
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 600 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and clear communication, highlighting how individual team members kept them informed and explained complex processes. Many felt well-supported and reassured throughout their cases, appreciating the patient and courteous approach from initial contact. The overall service is frequently described as excellent, with consumers noting the efficiency and ease of their experience in pursuing claims. Reviewers are particularly impressed with successful outcomes and the feeling that their best interests were always prioritized, making the process less daunting.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent and fast... See more

Service

Customers had positive experiences with service, consistently reporting excellent and professional support... See more

Claim

Reviewers mention positive feedback about claim, with many expressing satisfaction with the support received... See more

Customer communications

Consumers find contact to be positive, with many reviewers praising the initial contact and the ongoing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Digby brown were great. Always kept you up to date each month with what was going on. Rachel who was dealing with our case was always polite and understanding explaining things as we went along. Ve... See more

Company replied

Rated 5 out of 5 stars

I would like to say a massive thankyou to fiona for taking my case on and believed that i had a case to win. Which infact she did that for me, it was a longer process than expected due to insurance co... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Digby Brown to anyone and especially Simone Smith. Through a long delicate process was supported above and beyond what I would ever have expected. My experience with Digby Bro... See more

Company replied

Rated 5 out of 5 stars

I contacted Digby Brown after suffering a no fault injury & explained my predicament to Sian. I was then assigned to Louis who was involved right from the beginning advising, guiding and he explain... See more

Company replied


Company details

  1. Personal Injury Attorney
  2. Law Firm
  3. Lawyer
  4. Legal Services

Written by the company

Digby Brown is Scotland's largest personal injury practice. From our seven offices in Glasgow, Edinburgh, Dundee, Aberdeen, Kirkcaldy, Inverness and Ayr, we cover the length and breadth of the country. Our expertise in personal injury, particularly in the fields of catastrophic head and spinal injury is widely acknowledged. Digby Brown is ranked Band 1 for Personal Injury in Scotland by Chambers Guide to the UK Legal Profession and Legal 500. Each year we use our experience and expertise to recover millions of pounds in compensation. Digby Brown has been at the forefront in providing access to justice for accident victims by pioneering 'no win, no fee' arrangements and by introducing legal expenses insurance and outlays funding schemes. In addition, the firm believes they are unique in Scotland by using specialist departments to cover the range of types of accidents, types of injury and location of accident, to offer our clients the very best possible resources to bolster their case.

Because it matters to Digby Brown

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(3,598)

590 reviews in the last 12 months

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Rated 5 out of 5 stars

Digby brown

I contacted digby brown after a shoulder injury at work.

I was assigned Scott Cathro Solicitor to work on my case and I couldn't have asked for anyone better to help.
Scott has communicated with me at every stage of the process and did his utmost to be clear and give good advice for me to recieve the best settlement.

I found Scott to be calm and reassuring at all times and he has worked tirelessly to obtain the best outcome for me.

Scott has made himself available at short notice to take my phone calls and explain the legal process clearly to me.

23 June 2026
Unprompted review
Digby Brown Solicitors logo

Reply from Digby Brown Solicitors

Hi Paige,

Thank you for taking the time to leave a review, we really appreciate it!

It is fantastic to hear that Scott communicated with you throughout and gave good, clear advice. We are delighted that he helped make your experience with the firm a positive one, and that you are pleased with the outcome of your case.

Thank you for choosing Digby Brown for legal help after your accident at work. We will pass along your kind comments to Scott, and we wish you all the best in the future.

Rated 5 out of 5 stars

First class company

From my first phone call to Digby Brown, the staff were professional, polite and efficient.
Ryan Connelly's first contact with me was to introduce himself and take an account from me of my accident. Throughout the whole experience Ryan was patient, courteous and professional. He answered my questions, gave me reassurances and good advice, and was respectful throughout. If anyone reading this needs a company to fight their corner, look no further than Digby Brown. Ryan Connelly did a great job and I am very grateful for his hard work on my behalf.

20 June 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Phyllis,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Ryan was patient, courteous, gave good advice and answered all your questions. We are delighted that Ryan and the team helped make your experience with the firm a positive one, and that you are pleased with the outcome of your case.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Ryan, and we wish you all the best in the future.

Rated 5 out of 5 stars

Recently I had an accident and Digby…

Recently I had an accident and Digby Brown dealt with my case. Rebecca dealt very professionally with my case and was always there to answer any of my question or any help I needed. I would 100% recommend Digby Brown.

16 June 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Usman,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that Rebeca dealt with your case very professionally and that she was always there to answer any questions you had. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Rebecca, and we wish you all the best in the future.

Rated 5 out of 5 stars

Digby Brown Solicitors Aberdeen

Digby Brown Solicitors Aberdeen gave me a first rate service with no stone unturned. Victoria a true empathetic person in her pure professionalism. She is a definite godsend and thank you to all the staff and professionals involved with all thier great expertise.

Health and happiness to all.

Simon

18 June 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Simon,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Victoria was empathetic and professional and left no stone unturned with regards to your case. We are delighted that she and the team helped make your experience with the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Victoria, and we wish you all the best in the future.

Rated 5 out of 5 stars

Great experience 😊

I was assisted by Claire Kennedy and she was wonderful ! Any questions I was looking to be answered she was there to give the help. Couldn’t have asked for a better experience 😊 thanks again Claire you work amazingly

18 June 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Kandice,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Claire was wonderful and that she was able to answer all of your questions. We are delighted that you had a great experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Claire, and we wish you all the best in the future.

Rated 5 out of 5 stars

Amazing help

After I had my accident I had intended not to seek for any compensation, but others persuaded me that I should do because of the injuries. When I contacted Digby Brown and was told they would help me, I was assigned to Sarah near where I live.
Sarah has been brilliant. I tended to play down my injuries, but she gave me advice, encouraged me to use the resources that Digby Brown were offering and was realistic in what to expect from the compensation. This was far more than I had anticipated.
Many thanks for the amazing help I have been given.

13 May 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Allan,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Sarah was brilliant and helpful and she was able to secure you the compensation you deserved. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Sarah, and we wish you all the best in the future.

Rated 5 out of 5 stars

Katie was excellent and kept me updated…

Katie was excellent and kept me updated throughout the whole process

15 January 2026
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Reply from Digby Brown Solicitors

Hi Olivia,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Katie was excellent and that she kept you updated throughout the whole process. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Katie, and we wish you all the best in the future.

Rated 5 out of 5 stars

I had a excellent experience with Digby Brown Solicitors.

I had a excellent experience with Digby Brown Solicitors. My representative Rebecca Reynolds was professional, knowledgeable, and supportive throughout the entire process. She kept me informed at every stage, answered any questions or queries promptly, and made what should have been a very stressful situation for me much easier to manage. Her dedication, commitment, compassion, and attention to detail has been invaluable in achieving the best outcome and gave me great confidence and comfort. I would highly recommend their services to anyone seeking expert legal assistance.

17 June 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Peter,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that Rebecca was professional, knowledgeable and supportive throughout your claim process. We are delighted that her dedication, commitment and compassion gave you confidence and support and helped make your experience with the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Rebecca, and we wish you all the best in the future.

Rated 5 out of 5 stars

Very fast and understand for every…

Very fast and understand for every decision. This is my second time and I feel more confident on how my case was handing.

30 April 2026
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Reply from Digby Brown Solicitors

Hi Christina,

Thank you for taking the time to leave a review, we really appreciate it!

It is fantastic to hear that your solicitor was fast and understanding in every decision. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Hannah, and we wish you all the best in the future.

Rated 5 out of 5 stars

Helpful with a wealth of experience in…

Helpful with a wealth of experience in this field helped get the right result which took time special thanks to Hannah

15 March 2026
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Reply from Digby Brown Solicitors

Hi Kenneth,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Hannah was helpful and her wealth of experience helped secure you a result you are pleased with. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Hannah, and we wish you all the best in the future.

Rated 2 out of 5 stars

Poor outcome

My outcome was less than expected as i have a registered disability due to my accident

30 January 2026
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Reply from Digby Brown Solicitors

Hello, we are sorry to hear that you were unhappy with the outcome of your claim.

Having reviewed your file, we can see that your solicitor worked hard on your behalf and achieved a fair settlement. This view is based on our experience and skill in balancing the strength of evidence available and what the legal process will determine is fair compensation for injury and loss.

While client confidentiality prevents us from discussing specific details on a public forum, we can confirm that the prospects of your claim were discussed with you throughout the process and that an offer was put forward on your behalf, in accordance with your instructions, which was subsequently accepted.

Our records do not indicate that any concerns were raised during your case. We are satisfied that your claim was handled appropriately and with your best interests at the forefront throughout.

If you would like to discuss this in more detail, we would kindly ask you to contact help@digbybrown.co.uk in the first instance. Thank you.

Rated 5 out of 5 stars

They were fantastic Amy first lawyer…

They were fantastic Amy first lawyer Then Ava Trainee Lawyer, Chris my lawyer,Barristers Tom & David. They were amazing from start to finish...

11 January 2026
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Reply from Digby Brown Solicitors

Hi Allan,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that all of the team were amazing on your case from start to finish. We are delighted that you would rate your experience 5 stars.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars
Digby Brown Solicitors logo

Reply from Digby Brown Solicitors

Hi Michael,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that your solicitors were very helpful and mindful. We are delighted that you would rate your experience with the firm 5 stars.

Thank you for choosing Digby Brown for legal help. We will pass along your comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

Car Accident

My experience with Digby Brown was first class.
From making my claim until the final outcome I was informed every step of the way of how my claim was progressing.
Lawyer was very kind and considerate when speaking to her
this made the process very easy.
Thanks.

23 January 2026
Digby Brown Solicitors logo

Reply from Digby Brown Solicitors

Hi Liz,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that you were informed every step of the way and that your solicitor was kind and considerate. We are delighted that you had a first class experience with the firm.

Thank you for choosing Digby Brown for legal help after your car accident. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

Rated 4 out of 5 stars

Good communication

Good communication

29 January 2026
Digby Brown Solicitors logo

Reply from Digby Brown Solicitors

Hi Roderick,

Thank you for taking the time to leave a 4-star review, we really appreciate it.

It is great to hear that the communication was good. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your feedback to your solicitor, and we wish you all the best in the future.

Rated 5 out of 5 stars

Digby Brown's experience is clear

Digby Brown's experience was clear from the start. Excellent open lines of communication with regular updates and advice. All of which resulted in a satisfactory offer, and acceptance. Thank you Linzi Boland.

2 February 2026
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Reply from Digby Brown Solicitors

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Linzi's communication was excellent and she gave regular updates and advice during your claim. We are delighted that you are pleased with the outcome of your case, and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Linzi, and we wish you all the best in the future.

Rated 5 out of 5 stars

Had a great experience with Digby Brown…

Had a great experience with Digby Brown and would recommend them as the service was fantastic and they couldn’t do enough for you

7 April 2026
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Reply from Digby Brown Solicitors

Hi Jean,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that the service was fantastic and that you had a great experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

Rated 5 out of 5 stars

Compensation

Excellent communication throughout. The other party initially refused to pay, denying the facts, but eventually paid. Maite kept me informed of any updates or issues promptly and secured fair compensation for me.

16 February 2026
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Reply from Digby Brown Solicitors

Hi David,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Maite communicated well throughout, gave prompt updates and helped secure you a fair result. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Maite, and we wish you all the best in the future.

Rated 5 out of 5 stars

Great service and communication all…

Great service and communication all through my claim. Very clear updates and advice received from day one.

2 March 2026
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Reply from Digby Brown Solicitors

Hi Eddie,

Thank you for taking the time to leave a review, we really appreciate it!

It is fantastic to hear that you received great service and communication during your claim, and that you were given clear updates and advice. We are delighted that you would rate your experience 5 stars.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

Rated 5 out of 5 stars

Great service,always kept up to date…

Great service,always kept up to date with progress and given good breakdown regarding my best options.

16 January 2026
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Reply from Digby Brown Solicitors

Hi Alistair,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that you were kept up to date with the progress of your case, and that you were always informed of your best options. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

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