Digby Brown Solicitors Reviews 

3,598
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 600 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, empathy, and clear communication, highlighting how individual team members kept them informed and explained complex processes. Many felt well-supported and reassured throughout their cases, appreciating the patient and courteous approach from initial contact. The overall service is frequently described as excellent, with consumers noting the efficiency and ease of their experience in pursuing claims. Reviewers are particularly impressed with successful outcomes and the feeling that their best interests were always prioritized, making the process less daunting.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent and fast... See more

Service

Customers had positive experiences with service, consistently reporting excellent and professional support... See more

Claim

Reviewers mention positive feedback about claim, with many expressing satisfaction with the support received... See more

Customer communications

Consumers find contact to be positive, with many reviewers praising the initial contact and the ongoing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Digby brown were great. Always kept you up to date each month with what was going on. Rachel who was dealing with our case was always polite and understanding explaining things as we went along. Ve... See more

Company replied

Rated 5 out of 5 stars

I would like to say a massive thankyou to fiona for taking my case on and believed that i had a case to win. Which infact she did that for me, it was a longer process than expected due to insurance co... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Digby Brown to anyone and especially Simone Smith. Through a long delicate process was supported above and beyond what I would ever have expected. My experience with Digby Bro... See more

Company replied

Rated 5 out of 5 stars

I contacted Digby Brown after suffering a no fault injury & explained my predicament to Sian. I was then assigned to Louis who was involved right from the beginning advising, guiding and he explain... See more

Company replied


Company details

  1. Personal Injury Attorney
  2. Law Firm
  3. Lawyer
  4. Legal Services

Written by the company

Digby Brown is Scotland's largest personal injury practice. From our seven offices in Glasgow, Edinburgh, Dundee, Aberdeen, Kirkcaldy, Inverness and Ayr, we cover the length and breadth of the country. Our expertise in personal injury, particularly in the fields of catastrophic head and spinal injury is widely acknowledged. Digby Brown is ranked Band 1 for Personal Injury in Scotland by Chambers Guide to the UK Legal Profession and Legal 500. Each year we use our experience and expertise to recover millions of pounds in compensation. Digby Brown has been at the forefront in providing access to justice for accident victims by pioneering 'no win, no fee' arrangements and by introducing legal expenses insurance and outlays funding schemes. In addition, the firm believes they are unique in Scotland by using specialist departments to cover the range of types of accidents, types of injury and location of accident, to offer our clients the very best possible resources to bolster their case.

Because it matters to Digby Brown

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(3,598)

590 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All help

All help didn't make anything complicated

9 July 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Luke,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that you found the team to be helpful and that the process was not complicated for you. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your feedback to your solicitor, and we wish you all the best in the future.

Rated 5 out of 5 stars

My experience with Monica at Digby Brown

My experience with Monica at Digby Brown was a hassle free process. The level of contact and updates was at a high level and the information gathering for my case was very in-depth.

I would highly recommend Digby Brown to anyone who needs to go through a car accident claim.

7 July 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi David,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that your experience with Monica was hassle free, and that her contact and information gathering was in-depth. We are delighted that you would rate your experience 5-stars.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Monica, and we wish you all the best in the future.

Rated 5 out of 5 stars

thank you Scott Cathro

Hi. I would like to thank Digby Brown solicitors especially Scott Cathro.
Scott was professional and very friendly throughout my case. his advice was invaluable.
Scott seen my case through to a very satisfactory conclusion.
I would recommend Digby Brown to anyone who has had a work place accident

7 July 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Christopher,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that Scott was professional, friendly, and his advice was invaluable. We are delighted that you had a positive experience with the firm, and that you are pleased with the outcome of your case.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Scott, and we wish you all the best in the future.

Rated 5 out of 5 stars

very helping an easy to follow

very helpfull and easy to follow

7 July 2025
Unprompted review
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Reply from Digby Brown Solicitors

Hi Stuart,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that you found the team to be very helpful and the process was easy to follow. We are delighted that you would rate your experience 5-stars.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

Rated 5 out of 5 stars

Digby brown were great every step along…

Digby brown were great every step along the way after my accident, they done the best they could with everything that was done through out the case. Would 100% recommend to anyone looking for a representative after an accident.

6 July 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Cameron,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that the team was great every step of the way, and that they did their best on your case. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

Rated 5 out of 5 stars

10/10 experience

From start to finish I felt supported.
The communication from the same solicitor was paramount and the relationship they build with the client really helps to have full trust in the process.

Can’t thank them enough for the seamless experience.

5 July 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Chelsea,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that you felt supported from start to finish and that the communication with your solicitor was paramount. We are delighted that you had a seamless experience with the firm and that you were able to trust your solicitor and the process.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

Rated 5 out of 5 stars

Absolutely fantastic from start to…

Absolutely fantastic from start to finish, Mrs Danielle Wardrope was a massive help in my case outstanding and professional, digby brown helped me significantly well, I’m glad I called them first.

2 July 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi David,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Danielle was outstanding, professional and a massive help with your case. We are delighted that you had a positive experience with the firm and that you found the service to be amazing throughout.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Danielle, and we wish you all the best in the future.

Rated 5 out of 5 stars

Rebecca has been amazing

Rebecca has been amazing, great communication via email or phone! Very professional!

2 July 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Sheree,

Thank you so much for taking the time to leave a review, we really appreciate it!

It is great to hear that Rebecca was amazing, professional and had great communication. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Rebecca, and we wish you all the best in the future.

Rated 5 out of 5 stars

Well what can I say

Well what can I say ?
Just a brilliant solicitors,just when I needed to ask a few questions they answered them perfectly and a very knowledgeable lady ( joy )was so very helpful I got everything answered by her , and the company kept me informed and did everything for me .
Thank you again .

25 December 2025
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Reply from Digby Brown Solicitors

Hi Aileen,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Joy was helpful, able to answer all your questions and did everything for you. We are delighted that you were kept informed throughout, and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Joy and the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

Recommended

Sarah Hassan was our solicitor, she was very good at what she did, professional and got me and my partner a fair settlement that were happy with. Would recommend to anyone who finds themselves in a car incident that was not caused by them.

30 June 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Will,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that Sarah was professional and able to secure you a fair settlement after your car accident. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Sarah, and we wish you all the best in the future.

Rated 5 out of 5 stars

Excellent service

Claire looked after everything thing regarding my injury claim simple straightforward easy process highly recommend well worth the fee they charge

17 February 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Kevin,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that Claire looked after everything for you and helped make your claims process straightforward. We are delighted that you found the service to be excellent and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Claire, and we wish you all the best in the future.

Rated 5 out of 5 stars

A very positive experience in dealing…

A very positive experience in dealing with Digby Brown from start to finish.. We were represented by Sam Boyce throughout and Sam kept us updated at every step. Sam displayed sound knowledge, was professional and showed genuine empathy towards my injured father. Everyone at the company was very professional and understanding and I would not hesitate in recommending Digby Brown to anyone.

26 June 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Angela,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

We are delighted to hear that you had a very positive experience from start to finish. It is fantastic to hear that Sam displayed sound knowledge, was professional, showed genuine empathy, and that he kept you updated at every step.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Sam, and we wish you all the best in the future.

Rated 5 out of 5 stars

Professional, Knowledgeable and Supportive

I cannot recommend Digby Brown highly enough. From start to finish, the service I received was excellent, professional, and supportive throughout what was a very difficult time.

A special thank you to Steven, whose expertise, guidance, and clear communication made all the difference. He kept me informed at every stage, explained everything in a way that was easy to understand, and worked tirelessly to help resolve my case successfully.

Without Steven and the team at Digby Brown, I would have struggled to navigate the process on my own. Their knowledge, dedication, and genuine commitment to achieving the best outcome gave me confidence and peace of mind throughout.

I would not hesitate to recommend your services to anyone needing expert legal assistance.

22 June 2026
Unprompted review
Digby Brown Solicitors logo

Reply from Digby Brown Solicitors

Hi Chris,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is fantastic to hear that from start to finish the service you received was excellent, professional and supportive during a difficult time. We are delighted that Steven's clear guidance and communication helped make your experience at the firm a positive one, and that you are pleased with the outcome of your case.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Steven, and we wish you all the best in the future

Rated 5 out of 5 stars

I was very appreciative with the…

I was very appreciative with the communication, and if Needed a quick word, they were just a phone call away.

24 June 2026
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Reply from Digby Brown Solicitors

Hi Bruce,

Thank you for taking the time to leave a review, we really appreciate it.

It is great to hear that you were happy with the communication you received, and that the team were always just a phone call away when you needed to talk. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

Rated 5 out of 5 stars

Highly recommend

Great communication right from the get go. Kept me informed every step of the way. Very professional and I would highly recommend their services.

27 June 2026
Unprompted review
Digby Brown Solicitors logo

Reply from Digby Brown Solicitors

Hi Lisa,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is fantastic to hear that the communication was great from the start, and that you were kept informed every step of the way. We are delighted that you found the service to be very professional and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team and we wish you all the best in the future.

Rated 5 out of 5 stars

First class company

Digby Brown supported me and my family in taking forward a civil case after our involvement in a serious RTC. I cannot fault the service we received.
We were treated with care and empathy and supported through every step of the process. Our case wasn’t straight forward but I never felt that Digby Brown didn’t care. My solicitor was exceptional and the media manager did an excellent job for us too when dealing with the media. I would throughly recommend them without hesitation

3 November 2025
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Reply from Digby Brown Solicitors

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that you were treated with care and empathy and you were supported every step of the way during your claim. We are delighted that both your solicitor and the media team were exceptional, and helped make your experience with the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

Laura Quinn did an amazing job very…

Laura Quinn did an amazing job very helpful and always kept me up to date with my claim

13 August 2025
Unprompted review
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Reply from Digby Brown Solicitors

Hi Ryan,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Laura did an amazing job on your claim. We are delighted that she was helpful and kept you up to date, and that she helped make your experience at the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Laura, and we wish you all the best in the future.

Rated 5 out of 5 stars

Danielle was amazing at helping me

Danielle was amazing at helping me. She gave me encouragement and reassurance every step of the way and was so professional at all times.

She kept in regular contact and kept me updated with everything that was happening I cant thank her enough!

1 June 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Isobel,

Thank you for taking the time to leave a review, we really appreciate it!

It is fantastic to hear that Danielle was amazing, and that she gave you encouragement and reassurance every step of the way. We are delighted that she kept you updated throughout, and helped make your experince with the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Danielle, and we wish you all the best in the future.

Rated 5 out of 5 stars

From the first phone call with Christie…

From the first phone call with Christie woods she was amazing and very supportive throughout the full process and kept me up to date each step of the way with any updates. She was a pleasure to deal with

23 June 2026
Unprompted review
Digby Brown Solicitors logo

Reply from Digby Brown Solicitors

Hi Nyree,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Christie was amazing right from the beginning, and that she was supportive and kept you updated each step of the way. We are delighted that she was a pleasure to deal with, and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Christie, and we wish you all the best in the future.

Rated 5 out of 5 stars

After my accident i was not to…

After my accident i was not to confident on where to go or what do do, digby brown was understanding and described evrythig for me and helped me to claim compensation, always there to help with any enquiry i had. I completly recommend digby brown for any compensation claim!

22 October 2025
Unprompted review
Digby Brown Solicitors logo

Reply from Digby Brown Solicitors

Hi Michel,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that your solicitor was understanding, described everything in detail, and was always there to help you with any questions you had. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

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