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Rated 1 out of 5 stars

Tried ordering their Boost product from them through the website, but never received an order confirmation email. I emailed them 3 times, called two different numbers for them (both are disconnected)... See more

Company replied

Rated 4 out of 5 stars

Simple product to use and nicely packaged. It does give you a feeling of fullness along with a little extra energy. I did not find it to be extremely noticeable in my circumstance. Overall is a good p... See more

Rated 1 out of 5 stars

I have made several attempts to reach customer service to cancel my recurring order for product. Waiting on hold until my only option is to leave a message and a rep will call back when available. T... See more

Company replied

Rated 1 out of 5 stars

SCAM - BEWARE I have being trying to contact them for over 2 months to cancel and they continually take money from my account even though I cancelled within the cool off period!! They have been in con... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Evidence-based resource on weight loss, nutrition, low-carb meal planning, gut health, diet reviews and weight-loss plans.


Contact info

2.0

Poor

TrustScore 2 out of 5

245 reviews

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Rated 5 out of 5 stars

Helpful and Kind

I was surprised at how wonderfully helpful Roger was with my customer service issue. A good sense of humor to boot! It was a pleasure speaking with him.

26 January 2019
Unprompted review
Rated 5 out of 5 stars

Roger was very helpful and kind

Roger was very helpful and kind. He didn't pressure me into buying the product, but rather encouraged and offered a second chance. I feel more energy with the product but havent yet lost any weight due to not being consistent with it. Will give it another try.

26 January 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Roger in customer service was very helpful. He told me about a great deal they had going on and saved me a lot of money. I have had success with Burn, and plan on sticking with it.

23 January 2019
Unprompted review
Rated 5 out of 5 stars

To everyone out there!

To everyone out there! It really does work. Also Roger is an incredible representative. I’ve dealt with people in the past that we’re very pushy and insistent and although he made sure to help me see the value of re-ordering more bottles, he did so respectfully and very knowledgeably. Thank you roger. Look forward to doing business with this company because, one, the product works, and, two, Roger is a great person to talk to.

23 January 2019
Unprompted review
Rated 5 out of 5 stars

A1 Customer Service.

Thank you Roger for your superior customer service. Always great to s/w a fast and efficient representation who assists you with your requirements adequately.

18 January 2019
Unprompted review
Rated 3 out of 5 stars

Good customer service

The pills made my stomach upset, but their customer service is great. Roger really tried to help me out and cancelled my order without making me feel any pressure to buy anything else.

18 January 2019
Unprompted review
Rated 5 out of 5 stars

Roger was awesome

Roger was awesome! He helped me right away, and presented me with a great deal that will save me money! I really appreciate their quick, efficient and friendly customer service.

17 January 2019
Unprompted review
Rated 5 out of 5 stars

I haven’t received my product yet due…

I haven’t received my product yet due to being held in customs. But the customer service is great! The item being held in customs is by no means their fault, I know. I haven’t even asked for a refund and they’ve already given me a 50% refund for the shipping issue. Amazing customer service!

16 January 2019
Unprompted review
Rated 5 out of 5 stars

I needed more time to test out their…

I needed more time to test out their product and not only did they extend my deadline, they sent me out an additional week of supplement at no additional charge. I'm excited to try out this product and really hope it helps me get to my weight goals!

16 January 2019
Unprompted review
Rated 5 out of 5 stars

i've been taking boost for about 6…

i've been taking boost for about 6 months just after i went on a diet where i lost about 14 pounds. i notice a difference in my energy level when taking a couple of pills daily and an increase in libido. in addition, i've been able to keep off the weight without adhering to the strict diet I was on previously. i haven't tried other products from this company but i would recommend Boost as a daily supplement.

16 January 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product! Prior to using “Burn” I had stalled in my weight loss. Once I started with this product, my final 10lbs came off without changing my healthy eating habits.

14 January 2019
Unprompted review
Rated 5 out of 5 stars

The pills do work wonder

The pills do work wonder. I and my mom started taking about 3 years ago. I had to stop after a year due to trying to get pregnant, getting pregnant and breastfeeding; but my mom has been taking it ever since. She lost 20 lbs by taking the pills in combination with drinking protein shake to replace lunch. The pills help her keep the weight off. No side effects that we notice off. I would recommend this product to others!

9 January 2019
Unprompted review
Rated 5 out of 5 stars

So far, so good!

So far, so good.I am on day 10 and lost 4 lbs but more important than that, to me, is the amount of energy I have. I dont feel hungry all the time. Still sleep good every night too. Kevin was very helpful with my ordering after my free trial. He was very friendly and super helpful.

8 January 2019
Unprompted review
Rated 5 out of 5 stars

Customer service is as good as the product!

Michael is the absolute best customer service rep! He is dedicated to helping customers achieve their goals and he goes the extra mile to encourage people to never give up. The product is effective if you stick to it and the customer support team is there to help, every step of the way. I'm restarting today! Thanks Michael!!

7 January 2019
Unprompted review

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