DID Electrical - Cork Reviews 2,005

TrustScore 4.5 out of 5

4.7

Unit B, Turners Cross Retail Park, T12 KR76 Kinsale , IE


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See what reviewers are saying

Rated 5 out of 5 stars

Went to DID kinsale road cork to purchase a free standing electric cooker. Met by Calm when I entered the store. He could not have been more helpful and ran me through the options. He was extremely kn... See more

Rated 5 out of 5 stars

I just want to thank Callum O keefe for being an exceptionally sound and helpful manager and salesman to deal with. When we had an issue with our tv Callum was a great help to us and helped expediate... See more

Company replied

Rated 5 out of 5 stars

Andrew was super helpful. We went in super stuck for an item. He welcomed us as we entered the shop, asked us what we were looking for and he recommended an item to us told us about it and then finali... See more

Rated 5 out of 5 stars

Michael went over and above to help me source white goods for my elderly father. He helped to fund the best value and easiest to use models for someone who is terrible with modern technology! I very m... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit B, Turners Cross Retail Park, T12 KR76, Kinsale , Ireland

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Very helpful staff

I came in knowing exactly what I wanted so I wasn't expecting much need for customer service but Denys in the store by Kinsale road roundabout was really helpful and gave plenty of information to help me out.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Went to DID kinsale road cork to…

Went to DID kinsale road cork to purchase a free standing electric cooker. Met by Calm when I entered the store. He could not have been more helpful and ran me through the options. He was extremely knowledgeable about the units and we agreed on a model. Delivery and installation agreed, the process was simple, efficient and hassle free. Calm was a pleasure to deal with and a great asset to DID.

21 June 2026
Unprompted review
Rated 4 out of 5 stars

We had a “tricky” period when we waited…

We had a “tricky” period when we waited for an email to come and collect the ordered item! Eventually, I phoned the local store and was told they were waiting for the item,as I had ordered online! Phoning the online, I was informed it was ready for collection!!at the local store…..!
Eventually, a phone call was received informing me the item was ready and I duly collected it

18 June 2026
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi Wick,

We appreciate you sharing your experience. We are sorry for the confusion and delay you encountered with your order. We are working to improve our communication between online and in-store services.

Thanks
DID Electrical

Rated 5 out of 5 stars

I called into DID store in Turners…

I called into DID store in Turners Cross.
Andrew approached me and offered his assistance. Very polite and able to explain to me about the product I was looking to purchase. Very helpful. I had purchased the product and back in my vehicle within 10mins. Will be back again.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Andrew was super helpful

Andrew was super helpful. We went in super stuck for an item. He welcomed us as we entered the shop, asked us what we were looking for and he recommended an item to us told us about it and then finalized our sale. He was super friendly and helpful and I recommend this shop for the service and efficiency.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Odhran & Chris were amazing

Odhran & Chris were amazing, so helpful with all my questions about my laptop charger!
Thank a mill guys

22 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Went in to buy a small Bluetooth…

Went in to buy a small Bluetooth speaker. Michael explained the different types of speakers to ensure I was able to pick the best type for what I needed it for. Always a great experience when I go in.

17 June 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Good staff and great parking.

Excellent service from Ukrainian Denys .He was most helpful and I purchased a fridge/ freezer from him.Always have good staff in this store in Turners Cross Cork.

16 June 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

I just want to thank Callum O keefe for…

I just want to thank Callum O keefe for being an exceptionally sound and helpful manager and salesman to deal with. When we had an issue with our tv Callum was a great help to us and helped expediate the complaint process to find an immediate replacement in a timely manner. Restored our faith in humanity. A freat guy to deal with.

26 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Colm and maria were amazing in helping…

Colm and maria were amazing in helping me out in store today. Friendly and very knowledgeable.

15 June 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 1 out of 5 stars

Don't bother buying if you don't have an electrician to fit the product 👏 thank you…

Excellent customer service 👏 thank you Derys for helping me today pick my new hob.
So glad I didn't go to another shop with the great offers ye have in store.
Look forward to my delivery Wednesday 17th
EDIT 17TH JUNE.
DID COURIER ARRIVED AT 4:30 WITH HOP .. LIFTED THE OLD HOB AND REJECTED THE JOB. HE SAID CAN NOT INSTALL.. I REJECTED THE HOB AS IT WAS VERY CLEAR INSTALL AND DELIVERY WAS INCLUDED.
PLEASE CONTACT ASAP TO ARRANGE REFUND..OR HAVE PROPER INSTALL PERSON CALL TO FIT THE HOB.

13 June 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 1 out of 5 stars

I Did a click & collect for Turners…

I Did a click & collect for Turners Cross in Cork. I ordered Garmin v3, two weeks ago still not available to collect. The website says in stocks but staff were very rude and ask for refund and not sure when that will available to collect.

12 June 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We regret the delay with your order. We have requested further information for us to look into this for you.

Thanks
DID Electrical

Rated 5 out of 5 stars

Kitchen Appliances

Maria had an excellent knowledge of all appliances and was very receptive of all our questions. We visited a number of times before confirming and each time made us feel very comfortable in what our decisions were. Thank you!

7 June 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Turner's Cross Store

Did a click & collect for Turners Cross in Cork. The staff were very nice and helpful. Bought a couple of more items while I was there. Will definitely shop at this store again.

5 June 2026
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

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